cslplasma.com Omdömen 68

Completed plasma donation in Clifton, NJ location on 7/2025 and fainted face first in the sidewalk. Was injured and hospitalized for hours, I incurred a a tooth with 2 chips, another tooth scrapped, another tooth partially came out the socket which I snapped back in and $12,000 worth of damage to my face. I provided documentation. I contacted manager Kimberly Perry and she refused to give me insurance info to make a claim and now is ghosting me. Do not go unless you have money for possible consequences! Bad experience! They are not making this right. I will continue to advise people not to go.

The csl vancouver Washington has gone downhilI. I just got back from traveling there is no sense of urgency and most of their machines are broken and they are always understaffed. I went traveling for a couple of months the one in Elyria Ohio is way better seems to have people that work more urgently but still understaffed. Both places always just have maybe 2 people doung vitals and 1 person on main floor sticking. The best one I have been too so far Fort Wayne Indiana they are more efficient have 4 people doing vitals and have three sections on main floor where there are at least 20!machines working and they do not stand around like the people in Vancouver CSL.

Slow staff. Not proper staffing. Not properly trained staff. Huge waiting time with no urgency. Been here over 2 hours with no wait for beds. Now I get to see the doctor for a small bruise they caused. I’ve donated with way worse bruising.

LENA IS A GREAT FRIENDLY PERSON AMD A EVEN BETTER STICKER. I DIDN'T EVEN KNOW I WAS STUCK TILL SHE ASKED ME WAS I WAS GOOD.. 👍🏿

I was deferred from Michigan City Indiana center for making complaints to corporate they told me I could go to another center but when I tried they said no I can't believe it deferred for making a complaint because they weren't doing their job

Another bad day at screening. Came in at 315 ,3 people in line. Now 354, 2 people ahead of me and 8 people behind me. People on break in the middle of the day and everyone in line wondering what the heck is going on.
Typical here at this location.

JAI THE LIAR- I have donated at CSL in 3 States over 7 years over 500 donations. WORST PLACE EVER! I was threatened by a 25 year old young black man because I would not let him cut in line. Then the screener called him by name without looking at the screen and let him go before me she knew him. JAI LIED and said that people said I threatened him yeah a 60 year old is going to threaten a 25 year old right. The place is 90% people of color as far as employees and donors and if you are white they will side with the person of color and kick you out. Jai LIED to my face multiple times. I have not had any race issues here before vut the second someone whispers they are thinner and will finish donating before me and will kick my ass outside I get called the agressor and banned from the facility. The Manager Jai is not even from this center. If you are white you may not have any problems but if you ever do count on the staff and employees to make you look like the bad guy and ban you. I will be complaining to corporate.

Has gone to hell, it's ridiculously getto now, the one in Edison, NJ. Utter disregard for clients' time. Completely unprofessional. I mean the staff in reception. The phlebotomists in the bay are fine. The app is worthless, and they close without warning.

CSL Plasma in Spartanburg,SC employs the rudest nurses I have ever come across. They are condescending and treat the donors like they are nothing. The office is also filthy and not up to the standards of a plasma donation sight should be.

I'm a first time donor and the experience itself was fine. But I wouldn't recommend or go back solely due to their payment system. They give you a payment card through paysign and it's impossible to get it to your own bank account. There's no direct transfer option. I have tried cash app and gotten charged all kinds of fees because they decided to decline the card. I have gone to a specified ATM and gotten declined. And you have to be careful there, too, because they'll charge you all kinds of weird fees. Several people claim to have all kinds of money taken off in ridiculous fees. Their whole payment system is the absolute pits. I needed my money in my own bank account. So now an unused card is in my possession when I needed to add it to bill money and, as a result, what feels like a lot of time spent for nothing.

If you see a CSL plasma pop up in your neighborhood, congratulations! The junkies will be there shortly. Get ready for a beggar at every light of the closest intersection.

CSL corporate thinks it’s customers are too desperate for the money they earn donating plasma! Months ago they lowered the first donation of the week by 3 dollars. And today after donating the second time this week, they took 10 dollars away from this donation! Their stock has been tumbling, and this is their remedy! My advice is take your plasma to their competitors! I know I will!!

CSL Plasma is in serious decline! There are simply not enough “phlebotomists” on the floor daily. Donors are expected to wait in line 2 for over an hour, which is utterly ridiculous. The compensation is laughable and getting worse by the day. The lack of proper cleaning and sanitation is clearly at the bottom of your priorities! The treatment of employees and the pay they receive are downright shameful. It’s unacceptable that CSL seems to prioritize profits over the people who keep it running. This needs to change immediately and people like me are willing to do just that. Do better!

I go to the one in Macon Georgia. They do an okay job but it is hard to hear when they call you for the vitals or to donate. Some of the staff don’t seem like they really like their job but all the staff are pleasant.
It would be nice if they paid more but it still helps.

The owners are greedy as hell.....that is all I have to say

I went into CSL this afternoon in Yeadon PA. The staff employee immediately rejected me stating they do not accept donors from Philadelphia. Yeadon is a small county DIRECTLY ADJACENT TO PHILADELPIA!!! If this was true, then it should be stated on the website, and the option of "choosing"a location should have terms stated clearly.

The good news is I only wasted half of a day. I am seeing review where people are getting sent to the ER after the visit, have injuries from incompetent phlebotemists, and unprofessional staff. This place needs a class action suit and to be shut down. Permanently.

I am a 1st time Donor I know I expected longer time for 1st time. However, I got there...no one was at front desk about 20 minutes finally someone came did take my information watch the video and sat in waiting room 2 and half hours no one came couple asked said wait a "little bit" after 2 half hours I walked out. They need improve 1st time donor system speed things up!

Was donating just fine with no issues until I went to the admiral location. I should have known better because I have had issues there before because I do have a skin condition. They put me on a permanent deferment after telling me that they would not change anything on my file so I could go back to the downtown center. Straight up lied. I'm definitely never going back now.

This complaint is in regard to the CSL plasma center located in Grand Junction Colorado. To know where to even start with this review is beyond me. Not only does this center have poor customer service, with incredibly long waits and rude employees, they also have a tendency to employee very unethical personnel. You have employees who are sleeping with donors who are married, allowing donors to donate who are not qualified to donate, etc. Can't imagine a place of business that knowingly and willingly allows personnel to be employed who are comfortable with violating company policies that are set to protect the health of your plasma recipients. Seems like a company that cares more about profit rather than the integrity of the business. In most any other company, employees like this would be dismissed. What makes matters worse is this specific employee is in a management as well.