Great to deal with. Messages responded to very quickly and were able to add another tie to my order 24 hours later without charging extra shipping.Very happy with the beautiful ties , nicely presented... Se mer
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Det här tycker kunderna
They were amazing, attentive and of course the quality was spectacular. They definitely went above and beyond to get a package to me on time. Definitely recommended, you just do t see service like thi... Se mer
I purchased 2 neck ties from their Facebook page. They arrived in Australia in a timely manner. Very impressed with the quality of the ties and presentation in which they arrived.
First, the quality of the fabric is incredible. The cotton is finely woven and beautiful. The craftsmanship of the tie construction is superb. The packaging and presentation is wonderful.
Företagsinformation
- Klädbutik
- också i
- Bröllopsbutik
Skrivet av företaget
Crossrow London offers a curated collection of premium neckties, bow ties, pocket squares, and other accessories for men, boys, and girls. Their products are crafted from high-quality materials, featuring a range of styles suitable for various occasions, including weddings.
Kontaktuppgifter
London, Storbritannien
- hello@crossrow.co.uk
- crossrow.co.uk
4,9
Utmärkt
174 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service and quality ties
From choosing a tie and matching pocket square to the delivery and finally the beautiful print and fabric quality has been so easy and impressive. I chose the William Morris wild strawberry in green abd I will certainly purchase again.
3 februari 2026
Svar från Crossrow
What a wonderful review — thank you so much, Lisa! The William Morris wild strawberry is a beautiful choice, and we're so happy everything from browsing to delivery impressed you. We look forward to welcoming you back for your next purchase!
Svar från Crossrow
Thank you for the kind words, Dan! We're so pleased you're happy with the quality. We hope to see you again soon!
Quality product and delivered on time
Fantastic quality product and delivery was on time for Christmas.
22 december 2025
Svar från Crossrow
Thank you, Sorina! We're delighted the order arrived in time for Christmas and that the quality impressed you. Wishing you and yours a wonderful new year — we hope to welcome you back soon!
Excellent range of quality ties at good prices
Excellent range of quality ties at reasonable prices.
Quality presentation too and delivered speedily.
22 december 2025
Svar från Crossrow
Thank you, Jim! It's great to hear you appreciated both the range and the value for money. We take pride in our presentation and fast delivery, so your feedback means a lot. Hope to see you again!
Svar från Crossrow
What a wonderful compliment — thank you, Simon! That really means a lot to us. We hope you enjoy wearing them for many occasions to come!
Not received
9 december 2025
Svar från Crossrow
Hi Amanda,
We’re really sorry to hear that you haven’t received your order — we completely understand how disappointing that is.
According to our records, the item was dispatched as expected, but unfortunately it appears that Royal Mail has lost the parcel, which is something we genuinely regret despite being outside of our control.
Had we been contacted directly, we would have been more than happy to resolve this straight away, either by sending a replacement or issuing a full refund. We always aim to look after our customers and make things right as quickly as possible.
As a small, family-run business, we truly value feedback and the opportunity to help. We’d really appreciate the chance to resolve this with you.
Please reach out to us directly and let us know how you’d like to proceed — we’re more than happy to help.
Kind regards,
Shu
Crossrow London
Easy and reliable shopping experience
Good prices and quality, easy shopping experience, quick, reliable delivery.
19 november 2025
Svar från Crossrow
Thank you so much, Susan! We're thrilled to hear the whole experience — from browsing to delivery — hit the mark. We look forward to serving you again!
Svar från Crossrow
Thank you, Mr Eyres — that's wonderful to hear! We're so glad you love it. We hope to welcome you back again soon!
Fantastic company
Fantastic company, tie turned up beautifully presented in a really nice box, and the tie is lovely too! I didn't want a silk tie as I don't buy silk, so the cotton alternative was fantastic, still looks just as smart. There were some delivery issues due to Royal Mail being daft right before Christmas, Crossrow were on it before I even knew there was an issue with constant updates and what to do if this or that happens, new time lines and reasons for etc. If only all companies were this communicative - thank you! You have set the bar high!
15 december 2025
Omdöme utan inbjudan
Svar från Crossrow
Thank you so much for this incredibly kind review! We're really glad the tie and packaging delighted you, and that the cotton option worked perfectly. The Royal Mail delays that Christmas were frustrating for everyone, so we made it a priority to stay ahead of any issues and keep our customers informed. It's so rewarding to hear that made a real difference. We hope to see you shopping with us again!
Arrived in good time
8 december 2025
Svar från Crossrow
Thank you, Charlotte! We're glad everything arrived when it should. We hope you love your purchase — thanks for choosing us!
Their webpage is very good
Their webpage is very good. The product arrived lovely wrapped, tie itself is very nice. Delivery was not fastest but it arrived in time for Christmas so it does not matter.
5 december 2025
Svar från Crossrow
Thank you so much for your feedback! We are delighted to hear that you found the webpage easy to use and that you loved the wrapping and the tie itself.
We sincerely apologize that the delivery wasn't the fastest. We ship via Royal Mail Tracked 48, which is designed to take 2–3 days, but we know Royal Mail is currently struggling with high volumes. We are glad it still arrived in time for Christmas! Thank you for choosing us, and we hope to have the chance to serve you again in the future.
Regards
Shu
Svar från Crossrow
Thanks for the 5 stars! We are so pleased you love the quality and that the delivery arrived quickly. We hope to see you again soon.
Regards
Shu
Excellent customer service
Lovely tie with optional extra gift box. Looks great. Also Crossbow were quick to let me know about a slight delivery delay. I exchanged emails with a courteous, friendly staff member, Shu.
1 december 2025
Svar från Crossrow
Thank you so much for your lovely review! We're delighted to hear you liked the tie and gift box option. It’s also great to know that we were able to assist you promptly and courteously regarding the delivery delay.
We truly appreciate your understanding and your kind words — we’re a small family business, so feedback like this means a lot. We hope to have the pleasure of serving you again soon!
Regards
Shu
Great presentation
Great presentation. Quality item which was exactly as described. Delivery on time. Impressed!
24 november 2025
Svar från Crossrow
We are thrilled to hear that we impressed you! Thank you for the kind words regarding the quality and our delivery speed. We look forward to welcoming you back for your next order.
Regards
Shu
Excellent choices and a beautifully…
Excellent choices and a beautifully packaged experience that truly delights.
14 november 2025
Svar från Crossrow
We are absolutely delighted to read this! We believe the unboxing experience is just as important as the product itself, so hearing that our packaging brought you joy means the world to us. Thank you for your wonderful feedback!
Regards
Shu
Excellent products and customer service
The ties I ordered were fabulous, lovely quality and the same colours as they looked online. Two did not have swing labels, I queried this in a polite email and the next day some labels arrived 1st class. Excellent customer service, friendly and helpful. I have already ordered again.
17 november 2025
Svar från Crossrow
Thank you for such a thoughtful review. At Crossrow London we care deeply about product quality and customer experience, so it’s wonderful to hear that you loved your ties and that our team was able to help with the labels right away. We’re truly grateful for your continued support and for shopping with us again.
Nice tie well presented in a box
Nice tie well presented in a box. Good delivery. I would buy again. 5*****
17 november 2025
Svar från Crossrow
Thank you for taking the time to leave such a kind review. We're glad the tie and gift box presentation impressed you, and that your order arrived quickly. We truly appreciate your intention to buy again!
Easy to order and a really nice tie
Easy to order and a really nice tie. Good quality. Not worn yet as it’s part of a Christmas present. I’m sure the recipient will appreciate it. It’s one of the William Morris range for someone born and brought up in Walthamstow the home of the man himself.
7 november 2025
Svar från Crossrow
Thank you for your kind words! We're thrilled you liked the quality and design of the William Morris tie. Knowing it’s going to someone born and raised in Walthamstow — the home of Morris himself — makes it an even more meaningful gift. We hope they absolutely love it when Christmas arrives.
Great quality ties at a sensible price
Great quality ties at a sensible price. Quick delivery and even a free Christmas tie in my delivery. I'll be buying a lot more.
10 november 2025
Svar från Crossrow
Thank you so much for your wonderful review! We're delighted that you’re happy with the quality and value of our ties, and that your order arrived quickly. We’re glad you enjoyed the free Christmas tie too — a small festive thank-you from us. We really appreciate your support and look forward to serving you again!
Really love their ties
Really love their ties: I wore one recently and got compliments from practically everyone I saw. High quality and beautiful designs
21 juni 2025
Svar från Crossrow
Thank you for such a brilliant review! Hearing that one of our ties brought you so many compliments genuinely makes our day. We take great pride in our craftsmanship and designs, so it means a lot to know they’re appreciated. We look forward to creating more pieces you'll love wearing.
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