Crorzar Omdömen 

312
TrustScore 3.5 av 5

3,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

Any slight interruption in Wi-Fi all the cameras go off line. The solar outdoor cameras reset button is inside the battery box which means dismount disassemble and reconnect. The remount. There are... Se mer

Betygsatt 5 av 5 stjärnor

The folks at Crorzar did their best to make the cameras work. We thought we had done our research to have the solar option using wifi to access. Unfortunately, where we live out in the "boonies," we j... Se mer

Betygsatt 1 av 5 stjärnor

I have purchased 2 different Crorzar cameras and have been unable to use either one. The instructions are about useless, there are parts in the box that are not referenced anywhere in the Quick Manual... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I have had Crorzar cameras for several years now, after having several other cheap brands. Crorzar has exceeded my expectations. I have expensive Lorex cameras & the Crozar are clearer & I can rotate... Se mer

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Informationen kommer från olika externa källor

Everything you need to protect and automate your home


Kontaktuppgifter

3,3

Medel

TrustScore 3.5 av 5

312 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,3

Alla omdömen

(312)

0 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Installation was a snap

Installation was a snap, small stutter step getting the camera connected but no more than 15 minutes work. Image is AWESOME.

9 november 2021
Logotyp för Crorzar

Svar från Crorzar

Thank you so much for the feedback Richard!

Betygsatt 1 av 5 stjärnor

Poor quality Crorzar 360 wifi pan/ tilt…

Poor quality Crorzar 360 wifi pan/ tilt smart camera. Could never get this camera to work. Don't waste your money on this purchase. It's useless.

6 november 2021
Logotyp för Crorzar

Svar från Crorzar

Hi Guy, please give us a call so we can help. 855.700.2482 option 3.

Betygsatt 2 av 5 stjärnor

No motion detection - whats the point

I have the outdoor 360 solar. Easy to install, great connection. The cameras have excellent picture quality as long as thats all I wanted, to turn it on and look around at what's going on. There is no motion detection at all any more. First 12 hours I got 3 loitering alerts and nothing in the picture. Did not pick up my car coming or going or my son walking around. It did pick up my son going to school but no alerts. Contacted support due to motion detection not really workibg the way a security camera should. It should alert me to any movement (in my mind). After support contacted me back it no longer alerts to anything and doesn't wake up unless I go into the app and do it manually. I had a package delivered and the only reason I knew I had a package is I turned on the camera through the app and happened to see it sitting on my porch. No alerts whatsoever of someone being at my house. Didn't even acknowledge my son going to school the second day.

2 november 2021
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

I’m very happy with my indoor 360…

I’m very happy with my indoor 360 camera & how clear the video is of the room being captured.

For me following the instructions the install wasn’t easy & had to call for assistance which took a couple of calls before I was up & running.

Would I recommend or buy this camera again, without hesitation I would & will share with family & friends.

1 november 2021
Betygsatt 5 av 5 stjärnor

At first

At first, we were a little disappointed in the customer service due to being on hold for so long (listening to corny jokes) and then just dropped by their phone recording. Later we learned they were having phone problems. After emailing them, we received a phone call and they were with us till the end. It was pleasing to us of how knowledgeable they were and adamant to resolve all issues with install. We will use them again for our outdoor cameras. Thanks so much!
What's orange and sounds like a parrot? CARROT
I couldn't help myself! LOL

14 oktober 2021
Betygsatt 5 av 5 stjärnor

This company is for real

This company is for real! Ordered my first camera and it came before I expected it.... was easy to set up ....and I have been using it for months without any problems. This is in Arizona were the outside temps were over 100 degrees. Just got my second camera and will be using it soon!
Mike Lies

29 september 2021
Logotyp för Crorzar

Svar från Crorzar

Thank you so much for your business and your feedback!

Betygsatt 1 av 5 stjärnor

Not panning left nor right

I have 2 crorzar 360 cameras. One is 4 months old and the other is over a year old. Both have stopped panning left or right. This makes them almost useless.

21 september 2021
Omdöme utan inbjudan
Logotyp för Crorzar

Svar från Crorzar

Hi Danny, please reach out to tech support and we can help. 855.700.2482 option 3.

Betygsatt 3 av 5 stjärnor

So far

So far, I haven't been able to get to work. The manual is so small and hard to read.

20 september 2021
Logotyp för Crorzar

Svar från Crorzar

Hi Orin,
Thank you for your business!

We have larger sized instruction manuals on our website, www.Crorzar.com. There are also videos on our YouTube channel that will walk you though the setup.

If you’d like more personalized help, you can reach out to us at 855.700.2482 option 3 and we’d love to give you in person guidance.

Betygsatt 5 av 5 stjärnor

Crorzar offers the best customer service.

This is probably the most customer friendly company that I have dealt with. I have two of the 360 cameras and it is amazing what they can do. I had some problems setting them up but I called and a real live person answered. His name was Danny. I felt guilty taking so much of his time but he would not let me go until everything was working perfectly. His patience was amazing his knowledge was incredible and he walked me through the set up one baby step at a time. Trust me you will NOT be disappointed no matter what you buy from Crorzar. They will not quit working with you until you are 100% satisfied.

16 september 2021
Logotyp för Crorzar

Svar från Crorzar

Thank you so much for your kind words and your business Robert!

Betygsatt 5 av 5 stjärnor

Great product

Great product, great price and excellent customer service.

14 september 2021
Omdöme utan inbjudan
Logotyp för Crorzar

Svar från Crorzar

Thank you for your business Billy! Great to have you as part of the Crorzar Cameras family.

Betygsatt 2 av 5 stjärnor

Loved them at first

Loved them at first. Ordered a fourth. It fails one I bought last year failed. Spoke with your department. I have hearing different. He spoke in a difficult dialect to understand. Could not print out instructions to return both and cost of shipping on only one of them. Chalked it up to a loss

19 augusti 2021
Betygsatt 1 av 5 stjärnor

Low quality, returns SUCK!! Poor customer service

you screw people by charging them a restocking fee when they’re not satisfied with your product that is no way to treat people I will never purchase from you again and I will tell everyone I know not to deal with you or buy your products

18 augusti 2021
Logotyp för Crorzar

Svar från Crorzar

Hi Anthony, we are sorry to hear that you did not have a good experience with us. When re-stocking fees are applied, it is because the product was not returned in it's original condition. In your case, a $10 re-stocking fee was applied to cover the original shipping cost and re-conditioning the product.

Betygsatt 1 av 5 stjärnor

Constantly OFFLINE

Waste of money. I called customer support FOUR TIMES. They are UNABLE to fix it.
UPDATE #1... Whoever from Crorzar replied below did not read my review where I indicate that I called FOUR TIMES their customer support. Isn't it that REACHING OUT DIRECTLY? Each time they end up saying that "they will talk to their sales manager" but nothing happens. No one calls back to offer a solution or replace that camera. FYI, I live in Las Vegas... plenty of sun, all day, every day....
UPDATE #2. They called. They're going to replace the camera alright .. they sent me an email asking me to send them an email so they can send me the return instructions. What kind of bs is that? They want me to send the camera first and pay for shipping. How about sending me the new one, with a return label and I use that same package to return the defective, like many reliable and serious businesses do? But "it's not their policy"... What a cheap company. I'm buying a new one from another brand and will flush that Crorzar crap.
UPDATE #4. lol... why don't you just send those instructions? Why ask me to send an email first? You have my email address... Don't lecture me or blame me when it's your product that doesn't work. I don't need to return a defective camera so you can check if it's defective. If it wasn't, we wouldn't have this conversation, would we? You're just trying to dodge the issue by placing all the burden on the customer. Every single company I have bought from online have always sent a replacement first (with a return label), when I had a defective product. You're a corporation. You should make things happen, not the customer. Your policy just place the customer into an indefinite waiting period of time. Your product and service are cheap. The camera settings don't even provide the camera IP address. How about that? It's impossible to configure to any third party software such as a camera viewer app. You must fear that I won't be returning that camera, that's all. Well, I'm not afraid to lose the 140 bucks this piece of junk cost me. It's straight to garbage and I'm buying a more reliable brand. Hopefully people will read this and refrain to get into that same situation. You're wasting my time.

13 augusti 2021
Omdöme utan inbjudan
Logotyp för Crorzar

Svar från Crorzar

Hi Jack,
We will have our executive response team reach out to you to get this resolved.

Update: We'd love to help, but our hands are tied if you will not work with us. Our replacement process exists for a reason and has worked without issue for many other people. As explained before, we need to test the unit to confirm that it is defective. If your issue is not related to a defective camera then sending a new unit will not be helpful.

We are happy to provide a replacement once you follow the return instructions provided.

Betygsatt 2 av 5 stjärnor

Simplify it, battery operated, use the card for remote areas.

I like the fact that they don't need to have a payed manager system. I don't like the fact that they run on 2.4 gigs and not 5.0. We have a 5 gig wifi because of our at home work. I don't know if I want to add another router? Why can't it download to the card, then I can remove the card, download images, reinstall the card. This is in my shop so it's not like it is going off that often. Is there any way to use it?

29 juli 2021
Logotyp för Crorzar

Svar från Crorzar

Hi Ronald,
The 5ghz wifi networks don't have great range and that creates a lot of issues, so we and most other companies use the 2.4 instead. Most routers broadcast both a 2.4 and a 5 ghz wifi network.
If you have questions about the functionality, you can check out our youtube videos or speak with tech support, we'd love to help. You can reach us at 855.700.2482 option 3.

Betygsatt 1 av 5 stjärnor

This camera is no good I have been…

This camera is no good I have been having a problem because doesn't turn and they sent another one and the same thing is happening DO NOT BUY IT!!!!!

28 juli 2021
Omdöme utan inbjudan
Logotyp för Crorzar

Svar från Crorzar

Hi Jose,
Please give tech support a call so we can help. Persistent rotation issues can be caused by a poor WiFi connection, environmental issues, excessive use, and a variety of other factors.

Detta är Trustpilot

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