Creditsafe  Omdömen 3 754

I received a call after requesting information of my business credit report and spoke with Aaron Davies who was informative and knowledgeable. He was insightful and professional throughout and although I didn't take advantage of the services he offered, not right timing, I was left with the sense of speaking to a seasoned salesman who asked for the order and left a positive impression.

The team is more sales oriented than service.
They focus on sales and you only get to hear from them during renewal. Also, the data is not updated, so many wrong numbers and old information.

Very helpful staff. good product.

Looks like a good idea, but once you've used your 200 checks which you pay £180 a month for. They harass the life out of you wanting you to purchase more. Don't follow instructions not to contact. I am currently writing a complaint.

Lloyd, our account manager, is very approachable and willing to answer any query one might have.

I’ve just set up a new CreditSafe account and wanted to share how impressed I’ve been with the service. The whole process was incredibly efficient — quick responses, clear communication, and Kieran Thomas genuinely made everything straightforward from start to finish.

In a world where onboarding with service providers can often feel slow or complicated, Creditsafe stood out for all the right reasons. Their support was proactive, friendly and genuinely focused on getting things done without any fuss.

A big thank you to the team for making the experience so smooth. Highly recommended.

I have used this company before and have been really impressed with the service every time. They are reliable, professional, easy to deal with, and offer excellent value for money. The credit platform is straightforward to use, gives us clear and useful information, and has been a great support when carrying out credit checks and making informed decisions. It’s refreshing to find a service that is both effective and competitively priced. Overall, I have had a fantastic experience and would definitely recommend them to any business looking for a dependable credit reporting platform.

The onboarding experience was excellent. The team has been professional, responsive and easy to work with throughout the setup process. Communication has been clear, everything has progressed smoothly, and any questions we've had have been answered promptly. It's been a positive experience and we're looking forward to getting started with the platform.

Quite pushy sales tactics. I understand the need to remain in the frame, but it feels a bit relentless to be contacted every day. The service is good and no issues with the site or the information offered, it's always accurate - but brace yourself at renewal time to be bombarded!

We use Creditsafe mainly for information gathering to support and update our CRM database, rather than for credit checks. The platform is easy to use, the information is clear, and it helps us gather useful company details efficiently.

Excellent service from the sales team, always ready to answer any questions.

I have had a great experience with Jordan at Credit Safe. He is always professional, friendly, and approachable, making every interaction straightforward. What really stands out is that there is never any pressure selling—Jordan takes the time to understand your needs and provides honest, helpful advice.

He is also always available at the end of the phone whenever support or guidance is needed, which gives real confidence and peace of mind. I would highly recommend Jordan to anyone looking for excellent customer service and a knowledgeable, trustworthy contact at Credit Safe.

if you lose login the reset is a nightmare.

Very pleasant deal with and very informative and attentive, guided through every step of the way

Creditsafe listens then provides solutions that work. Very consistent, personal, professional, and friendly customer service. The scope of services and functionality of the platform is very useful.

Terrible company which will give inaccurate credit reporting with bogus data to companies and expect you to beg them to correct it. Not reliable.

Helpful CRM Account Manager

Creditsafe give me the data I need for prospective customers in an easy to understand format. I also use the search features to discover new customers in the markets that I know. Good value too.