Just needed to make some general inquiries about car financing options, and got everything i needed. Stephanie Nangogo was my advisor and was incredibly professional, polite and lovely to talk to. Com... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I made a phone call to Creditfix this morning as I had a query and I spoke with Jayshree Ramkhelawan. I ended up getting very upset due to personal reasons and Jayshree was so understanding and helpfu... Se mer
I spoke with Vidhee Boyjoo and had a very informative discussion, she was extremely helpful and put my mind at rest in terms of what happens next and options that could be available She was very p... Se mer
I have been on IVA with CreditFix for 3 years now. Any time I had any issues with payments, change of circumstances they were helpful and understanding. I have to give shoutout to Paul Breslin for exp... Se mer
Företaget har svarat
Företagsinformation
Om Creditfix
Skrivet av företaget
Creditfix and UK Debt Expert are two of the UK's leading debt help companies. As part of the Creditfix Group they provide confidential support to those in need. Talking about debt isn't always easy, that's why our experts are proud to offer friendly, non-judgemental guidance on all the solutions available to help people make informed decisions for a brighter financial future.
Write off up to 81% of your unsecured debts
We've helped over 185,000 people out of debt and we can help you
How much debt do you have?
Kontaktuppgifter
4 West Regent Street,Glasgow, G2 1RW, Glasgow, Storbritannien
- 0141 565 1300
- customerservice@creditfix.co.uk
- creditfix.co.uk
4,9
Utmärkt
44 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
shocking customer service
credit fix was brilliant with sorting our IVA and while we were init,
HOWEVER, they have been absolutely awful in closing our case!
We made our LAST payment 18 months ago, they have since still not closed our case and we have received no correspondence that our case was still open!
It's only because we have gone in for a mortgage which obviously didn't get approved that we have been told our case is still active.! So to any lender for a mortgage, we still have an open IVA!
Myself and husband have both spoken to credit fix, only be told we still have to wait another 3/4 weeks to see if the finance team, who are dragging their heels closing our case have closed it! And conveniently there isn't a contact number for the finance department so I can't speak to them directly!
This is absolutely disgusting, we have done everything our end, payments made on time the lot and they are now preventing us buying our own home!
oh and the icing on the cake is we will still have to wait the time period for the IVA to no longer appear on our credit files!
would not recommend!!
24 juli 2026
Omdöme utan inbjudan
Svar från Creditfix
Thank you for your review.
I am sorry to hear about your recent experience with us.
We'd like the opportunity to resolve any issues you are experiencing; if you could email the complaints team at complaints@creditfix.co.uk with your contact details we will ensure a member of our complaints team contacts you.
Excellent service
Excellent service. Super understanding and extremely helpful. Definitely a top company and lovely people 👍😊
24 juli 2026
Omdöme utan inbjudan
Svar från Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
The lady i delt with was extremely…
The lady i delt with was extremely helpful and kind .She sorted things straight away . Very kind caring
24 juli 2026
Omdöme utan inbjudan
Svar från Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Very helpful agent
I contacted Creditfix today via the live chat to ask a few questions just for some clarification. The agent I spoke to, Toni-Jaye, was very helpful and friendly. My IVA is due to end next August and I've never experienced any issues with this company for the time that I've had the IVA.
24 juli 2026
Omdöme utan inbjudan
Svar från Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Great help
Ishitah Jeeb was great help and very attentive. She also lifted my mood and made me feel proud of myself
Interaction like this on cases like this are much appreciated
24 juli 2026
Omdöme utan inbjudan
Svar från Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Direct debit
I have had some issues with my d.d. and Toni-Jaye was very helpful and supportive, she has managed to sort everything out for me. Very pleasant and friendly person to talk to! 🙏🏻
24 juli 2026
Omdöme utan inbjudan
Svar från Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Very helpful and professional advice.
I have just successfully completed my five year IVA and would like to thank Shifa Barahim and all her colleagues at Creditfix for the wonderful service I received.The advice and support was invaluable in guiding me through the entire process to its conclusion.
I therefore have no hesitation in recommending this organisation to anyone who may be in a similar situation and worried about debt.
Once again many thanks.
Craig Lewington
24 juli 2026
Omdöme utan inbjudan
Svar från Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Re:Direct Debit Guarantee
Re:Direct Debit Guarantee : I was amazed to Finally get Direct Debit payment secured as the Rep : Ruth , reassured that this is now the new format of payment solution . ☺️
23 juli 2026
Omdöme utan inbjudan
Svar från Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Trevor Malsbury was a real pleasure
Trevor Malsbury was a real pleasure, very personable and knew the answer to everything I was asking. Great customer service.
23 juli 2026
Omdöme utan inbjudan
Svar från Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Excellent sevice from Paul Breslin
Excellent sevice from Paul Breslin. He was extremely understanding of my situation, friendly and easy to talk to.
23 juli 2026
Omdöme utan inbjudan
Svar från Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
I was very happy with the help of Ruth…
I was very happy with the help of Ruth Stefali in dealing with my enquiries and providing me with all the information i needed.
She was very professional and informative.
23 juli 2026
Omdöme utan inbjudan
Svar från Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Svar från Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
A query IVA
Trevor M - Customer Contact Specialist. He was extremely knowledgeable, polite, friendly & professional in his approach. My query was resolved almost immediately. No being past from pillar to post. No excessive waiting time on the phone. My experience today equals, good results in a timey fashion
23 juli 2026
Omdöme utan inbjudan
Svar från Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Paul was amazing
Paul was amazing, and very understanding! Trying to find help and solutions. Nothing was to much. Thanks Paul.
23 juli 2026
Omdöme utan inbjudan
Svar från Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
A big Thanks to Paul and the team for…
A big Thanks to Paul and the team for understanding my issue today he put me at ease and I appreciate his help thanks again. Brilliant service keep it up.
Thanks
23 juli 2026
Omdöme utan inbjudan
Svar från Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Svar från Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Svar från Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
The lady on the phone was very helpful…
The lady on the phone was very helpful and helped solve my issue straight away. The issue was my own fault as I had a new bank card and forgot to update my deteails!
She was very polite and had all the information necessary.
23 juli 2026
Omdöme utan inbjudan
Svar från Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Toni-Jaye was great dealing with my…
Toni-Jaye was great dealing with my account quickly and precisely. My account is all up to date now, thank you
23 juli 2026
Omdöme utan inbjudan
Svar från Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
I had all the help I needed for sending doc over
I had all the help I needed and all the information required where explained to me - very polite and helpful
23 juli 2026
Omdöme utan inbjudan
Svar från Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.