Just needed to make some general inquiries about car financing options, and got everything i needed. Stephanie Nangogo was my advisor and was incredibly professional, polite and lovely to talk to. Com... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have been on IVA with CreditFix for 3 years now. Any time I had any issues with payments, change of circumstances they were helpful and understanding. I have to give shoutout to Paul Breslin for exp... Se mer
Företaget har svarat
Sandhya Nowbuth was extremely helpful today. I had made a couple of calls previously and was just given the run around no one was actually helping with my issue. Sandhya looked at my file listened t... Se mer
Företaget har svarat
I had a general enquiry about my car insurance and Credifix customer support was very helpful and deal with my request faster and professional. I did not need to wait longer to get what o needed. I am... Se mer
Företagsinformation
Om Creditfix
Skrivet av företaget
Creditfix and UK Debt Expert are two of the UK's leading debt help companies. As part of the Creditfix Group they provide confidential support to those in need. Talking about debt isn't always easy, that's why our experts are proud to offer friendly, non-judgemental guidance on all the solutions available to help people make informed decisions for a brighter financial future.
Write off up to 81% of your unsecured debts
We've helped over 185,000 people out of debt and we can help you
How much debt do you have?
Kontaktuppgifter
4 West Regent Street,Glasgow, G2 1RW, Glasgow, Storbritannien
- 0141 565 1300
- customerservice@creditfix.co.uk
- creditfix.co.uk
4,9
Utmärkt
44 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Exceptional service
Exceptional service, Keertisha Seeram dealt with my enquiries swiftly and professionally, very pleasant lady. Would highly recommend this service, as they go above and beyond to help you.
27 juli 2026
Omdöme utan inbjudan
Svar från Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Very good customer survive and very…
Very good customer survive and very helpful
27 juli 2026
Omdöme utan inbjudan
Svar från Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
I received an email today saying that I…
I received an email today saying that I have some refunds to receive and as many of us are skeptical with emails that could be scams , i preferred to call the number I had and a really nice lady answered. MANDANEE was very lovely and indeed I have some refunds to receive and she helped me through the process.
27 juli 2026
Omdöme utan inbjudan
Svar från Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Ishitah Jeebun Done a quick job sorted…
Ishitah Jeebun Done a quick job sorted what I needed thank you
27 juli 2026
Omdöme utan inbjudan
Svar från Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Customer service from Durgesh Udhin which was professional and helpful
Customer service from Durgesh Udhin
22 juli 2026
Omdöme utan inbjudan
Svar från Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Toni dealt with my issue
Toni dealt with my issue, professionally and friendly.
23 juli 2026
Omdöme utan inbjudan
Svar från Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Ishitha Jeebun was remarkable
Ishitha Jeebun was remarkable, she made me feel relaxed whilst I was put on hold.
She dealt with my issue perfectly.
24 juli 2026
Omdöme utan inbjudan
Svar från Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Great service and staff understanding…
Great service and staff understanding of my needs throughout my IVA journey.
24 juli 2026
Omdöme utan inbjudan
Svar från Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
When I called to check the validity of…
When I called to check the validity of my IVA I spoke to a young lady called Vidhee Boyjoo . I would like to say how patient she was with me and was very helpful and told me everything I needed to know. Thank you Vidhee.
24 juli 2026
Omdöme utan inbjudan
Svar från Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Wonderful experience with CreditFix customer service
I've got one year left with my IVA and I've had such thorough and consistent service the past 5 years. Every agent I have spoken with has been helpful, considerate and caring. My annual reviews are seamless and easy, the stress has been taken out of all interactions I've had with CreditFix. I have ADHD and I find dealing with money matters/paperwork rather distressing but I have always had help when I've needed it.
Today I spoke with Sheik Toraub who was incredibly kind, helpful and reassuring - he really is an asset to CreditFix. I have to compliment his phone ettiquete, it was really reassuring, especially considering I was saying a lot of information barely taking a second to breathe! He gave me all the information I needed to declare further income. I feel like a weight has been lifted and can relax a bit.
24 juli 2026
Omdöme utan inbjudan
Svar från Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
She's very helpful and knows how to…
She's very helpful and knows how to treat customers
24 juli 2026
Omdöme utan inbjudan
Svar från Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
shocking customer service
credit fix was brilliant with sorting our IVA and while we were init,
HOWEVER, they have been absolutely awful in closing our case!
We made our LAST payment 18 months ago, they have since still not closed our case and we have received no correspondence that our case was still open!
It's only because we have gone in for a mortgage which obviously didn't get approved that we have been told our case is still active.! So to any lender for a mortgage, we still have an open IVA!
Myself and husband have both spoken to credit fix, only be told we still have to wait another 3/4 weeks to see if the finance team, who are dragging their heels closing our case have closed it! And conveniently there isn't a contact number for the finance department so I can't speak to them directly!
This is absolutely disgusting, we have done everything our end, payments made on time the lot and they are now preventing us buying our own home!
oh and the icing on the cake is we will still have to wait the time period for the IVA to no longer appear on our credit files!
would not recommend!!
24 juli 2026
Omdöme utan inbjudan
Svar från Creditfix
Thank you for your review.
I am sorry to hear about your recent experience with us.
We'd like the opportunity to resolve any issues you are experiencing; if you could email the complaints team at complaints@creditfix.co.uk with your contact details we will ensure a member of our complaints team contacts you.
Excellent service
Excellent service. Super understanding and extremely helpful. Definitely a top company and lovely people 👍😊
24 juli 2026
Omdöme utan inbjudan
Svar från Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
The lady i delt with was extremely…
The lady i delt with was extremely helpful and kind .She sorted things straight away . Very kind caring
24 juli 2026
Omdöme utan inbjudan
Svar från Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Very helpful agent
I contacted Creditfix today via the live chat to ask a few questions just for some clarification. The agent I spoke to, Toni-Jaye, was very helpful and friendly. My IVA is due to end next August and I've never experienced any issues with this company for the time that I've had the IVA.
24 juli 2026
Omdöme utan inbjudan
Svar från Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Great help
Ishitah Jeeb was great help and very attentive. She also lifted my mood and made me feel proud of myself
Interaction like this on cases like this are much appreciated
24 juli 2026
Omdöme utan inbjudan
Svar från Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Direct debit
I have had some issues with my d.d. and Toni-Jaye was very helpful and supportive, she has managed to sort everything out for me. Very pleasant and friendly person to talk to! 🙏🏻
24 juli 2026
Omdöme utan inbjudan
Svar från Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Very helpful and professional advice.
I have just successfully completed my five year IVA and would like to thank Shifa Barahim and all her colleagues at Creditfix for the wonderful service I received.The advice and support was invaluable in guiding me through the entire process to its conclusion.
I therefore have no hesitation in recommending this organisation to anyone who may be in a similar situation and worried about debt.
Once again many thanks.
Craig Lewington
24 juli 2026
Omdöme utan inbjudan
Svar från Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Re:Direct Debit Guarantee
Re:Direct Debit Guarantee : I was amazed to Finally get Direct Debit payment secured as the Rep : Ruth , reassured that this is now the new format of payment solution . ☺️
23 juli 2026
Omdöme utan inbjudan
Svar från Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Trevor Malsbury was a real pleasure
Trevor Malsbury was a real pleasure, very personable and knew the answer to everything I was asking. Great customer service.
23 juli 2026
Omdöme utan inbjudan
Svar från Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.