I ordered 2 Lustra lamps. After 5 weeks of waiting only 1 arrived. The order was marked as complete! NO! I have contacted them several times. Same person ELSA responds each time but the respo... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered a table lamp after seeing it in a social media ad, and it did not disappoint. The light is soft and warm, perfect for my office setup. It arrived well-packaged, and I appreciate the attentio... Se mer
Unfortunately I didn't check TP before buying two 'marble' lights from this store. If I had, I wouldn't now be trying to get a refund of $300 for the 'marble' lights I received which are in fact p... Se mer
The hand brown glass lamp is absolutely stunning! The craftsmanship is incredible, you can tell it’s made by hand with its unique texture and warm glow. It’s become the centerpiece of my living room,... Se mer
Företagsinformation
- Nr. 25 av de 25 bästa företagen i Lampbutik
- Nr. 5 av de 5 bästa företagen i Belysningskonsult
- Nr. 2 av de 2 bästa företagen i Belysningstillverkare
- Nr. 3 av de 3 bästa företagen i Lampgrossist
Skrivet av företaget
We are a Swedish company based in Stockholm, driven by a passion for creative lighting solutions. Our products reflect our love for Scandinavian design, blending aesthetic simplicity with smart, technical functionality to lighten and simplify your everyday life. With an international customer base of over 100,000, we proudly offer worldwide shipping, ensuring that our beautifully crafted products brighten homes across the globe. We are proud of our beautifully crafted products, and we’re confident you’ll love them just as much as we do. To demonstrate our commitment to your satisfaction, we offer a 30-day return policy. Your happiness is our top priority, and we’re dedicated to delivering exceptional service. Should you have any questions or need assistance, the 24/7 contact form on our website is always available, and we promise to respond as quickly as possible. Warm regards from the Creative.Lighting team
Kontaktuppgifter
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Light was as described and delivery was…
Light was as described and delivery was fast
The lights arrived as promised and were…
The lights arrived as promised and were as advertised. The pricing is great. I look forward to ordering more.
The night lights I bought for my…
The night lights I bought for my children are the cutest ever!
Incredibly bad quality and so…
Incredibly bad quality and so overpriced.
The northern lighting cube is stunning
The northern lighting cube is stunning! Love it.
Very happy with my purchase
Very happy with my purchase! Great packaging and fast shipping.
The candle light adds the perfect…
The candle light adds the perfect ambiance to my room.
I absolutely love these motion light
I absolutely love these motion light! It lights up the path to the toilet perfectly without needing to turn on the bright main lights. It’s practical, energy-efficient, and exactly what I needed
The flameless candles are perfect for…
The flameless candles are perfect for my home!
Their outdoor lantern is great
Their outdoor lantern is great. The rattan texture is beautiful. Shipping was fast, too.
Bought a deep sea night light
Bought a deep sea night light, and it’s very nice! My grandson loves it a lot!
The crystal lamp is stunning in person
The crystal lamp is stunning in person. The photos don’t do it justice!
Hände weg von Ihnen
Hände weg von Ihnen, das sind BETRÜGER! Die Ware ist grottenschlecht, zurück schicken funktioniert nicht, weil die Ware "vom Zoll angehalten wird", "Kundenservice" mega unfreundlich und gar nicht zuvorkommend! Habe mein Geld nie zurück bekommen!!!!!!!!!
⚠️ Warning: Scam Experience with Creative.Lighting – Refused Refund After Customs Duty
I ordered a product (Order #CL-129078) from
Creative.Lighting on March 9, 2025, and paid ₹12,600 (~€133.43) using my credit card.
The seller promised to reimburse any customs duty, and later confirmed this via multiple emails. After I paid INR 6,531 (~$78) as custom duty to receive the product and sent them the official receipt, they refused to refund, falsely claiming the receipt wasn't valid.
Their support team (Ebba, Idun) kept delaying and then backtracked completely on their commitment — despite me fulfilling my part.
This is a clear case of false promises and unethical behavior.
📌 I have reported this scam to:
The FTC (Report #185928628)
Shopify for merchant abuse
My bank (ICICI) for a chargeback
⚠️ Please be very careful before making any purchases from this site. The store appears professional but uses deceptive practices and refuses accountability once payment is made.
This Company does not want you to…
This Company does not want you to return items have asked so many times for a return authority and just been given lots of excuses from them. They also had one part of my order returned to them through Australia Post and when I inquired about where my parcel was they had it sent back to me they just play games with people. First two items arrived quickly only for the third to take a month or more to be sorted out and return it through Australia post with packaging damaged so I have not opened these parcels as return policy is they have to be retuned in original packaging and authority has to be given to be able to return them which they don’t give you so they are not a trustful company to deal with would advise everyone to stay away from them as they treat you like an inconvenience once they have your money you won’t get a return if not satisfied with the product and there constant demands to give you the run around for months is disgusting.
Poor and i have ordered 3 periodic…
Poor and i have ordered 3 periodic tabelseach one afret the other because the came with scratches and you cant read the names of the elements because the elements self is on rhe wrong place and over the writing.I got it from my parents as a really special gilf and now i feel sad because if the quality.You dont get what you pay for.😡
Creative.lighting otro cuento made in china
Queria comprar algunos de los productos,antes quise escribirles para sacarme algunas dudas,pero en la web que tienen no hay un email,ni direccion fisica,nada,solo un cuestionario.
Estos mismos productos y fotos los vi en paginas con otros nombres.
Empece a buscar reseñas de personas con varios comentarios ( los que hacen comentarios " positivos " teniendo una sola reseña no los tomo en cuenta ) en Trustpilot y mi intuicion no me fallo.
Una verguenza estos estafadores.
OTRO CUENTO MADE IN CHINA 👎
Their customer service is awesome
Their customer service is awesome! I had an issue with my camping lantern, and they sent a replacement right away. I'm really impressed.
The bamboo table lamp is well-crafted…
The bamboo table lamp is well-crafted and easy to use. I love the natural materials and minimalist design, perfect fit for my hotel.
Ordered the magpie lamp as a gift
Ordered the magpie lamp as a gift, and it’s beautiful! The delivery was a bit slow, but it was worth the wait. The lamp is soft and perfect for a cozy atmosphere.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








