The products are shipped directly from China. The products are of low quality and the pictures they have on their website are misleading and do not represent the actual product you receive. if you cho... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Was very excited about their solar step lights. They were a little pricey, but I ordered 20 because they looked great and placed them all along my patio. The patio really looked nice. Now only 4 mo... Se mer
Absolutely atrocious company- AVOID AVOID AVOID Horrendous customer service, missing items and a stock response of we’ll give you a 30% credit vs a refund of missing items….. everyone needs to inst... Se mer
I actually ordered my light before I read the reviews (schoolboy error, I know!) and my heart sank when I saw what others had said. My order did come from China, but quickly and the communication was... Se mer
Företagsinformation
Skrivet av företaget
We are a Swedish company based in Stockholm, driven by a passion for creative lighting solutions. Our products reflect our love for Scandinavian design, blending aesthetic simplicity with smart, technical functionality to lighten and simplify your everyday life. With an international customer base of over 100,000, we proudly offer worldwide shipping, ensuring that our beautifully crafted products brighten homes across the globe. We are proud of our beautifully crafted products, and we’re confident you’ll love them just as much as we do. To demonstrate our commitment to your satisfaction, we offer a 30-day return policy. Your happiness is our top priority, and we’re dedicated to delivering exceptional service. Should you have any questions or need assistance, the 24/7 contact form on our website is always available, and we promise to respond as quickly as possible. Warm regards from the Creative.Lighting team
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Was very excited about their solar step…
Was very excited about their solar step lights. They were a little pricey, but I ordered 20 because they looked great and placed them all along my patio. The patio really looked nice. Now only 4 months in, 8 of the 20 no longer work. Wrote to customer service, they replied right away, but now I’m being ghosted. Really disappointing.
Expensive crap
Expensive crap. I will not even use it as it is so bad.
Elendig
Elendig. Horribelt. Håpløst firma som selger kinaskrot med godt påslag. h
Håpløs kundeservice. Frarådes absolutt.
Hände weg
Total undurchsichtig dass aus China gesendet wird und wie lange es dauert. Es gab auch einen Zuschlag von 5CHf der nicht klar wurde beim Bezahlen. Nie wieder. Ich bereue es, hier bestellt zu haben. Hätte ich mal vorher in trustpilot geschaut, dann hätte ich sicher von einer Bestellung abgesehen.
Under AL kritik
Under AL kritik ! De sælger "Temu" varer til overpris. Kvaliteten er simpelthen så elendig .
Varerne er langtid undervejs, kommer fra østen og bestemt ikke noget med Sverige at gøre !
Næste problematik kommer når der skal sendes retur :-( Hold jer langt væk fra denne virksomhed.
The picture is NOT what you get
The picture is NOT what you get. It’s clearly a piece of shit from China. I ordered the large lamp. It’s like half a foot tall, weighs nothing, made of cheap plastic and I paid about $100 for it!!! I’m pissed! Don’t be fooled by another company selling you cheap crap from China.
Leider enttäuschende Erfahrung mit Creative.Lighting.
Die Qualität der gelieferten Ware wirkt auf mich wie typische günstige China-Ware und entspricht aus meiner Sicht nicht der Darstellung bzw. dem Eindruck, den die Produktpräsentation vermittelt.
Besonders ärgerlich ist die anschließende Retourenabwicklung: Die Ware muss nach Schweden zurückgesendet werden, wobei die Versandkosten vom Kunden getragen werden sollen. Auf meine konkreten Anfragen zur Retoure erhalte ich jedoch keine Antwort.
Stattdessen bekomme ich wiederholt Gutschein- und Erstattungsangebote, die mein eigentliches Anliegen – die Rücksendung der Ware – nicht lösen.
Insgesamt für mich eine sehr enttäuschende Erfahrung. Ich hätte mir eine unkomplizierte und kundenorientierte Abwicklung gewünscht und kann den Shop daher nicht empfehlen.
Absolutely terrible products and…
Absolutely terrible products and possibly even worse customer service.
I would strongly advise people to think twice before ordering from this company. I purchased their products expecting reasonable quality, but unfortunately, I have experienced ongoing problems with faulty products.
What is even more frustrating is the way the company has handled the situation. Despite providing photos and videos showing the faults, they have been unwilling to provide a full refund and instead keep offering an amount that does not reflect what I actually paid or alternatives involving their products.
When a product is faulty, customers should not have to keep going back and forth just to get a fair resolution. The whole experience has been extremely frustrating and disappointing.
Poor product quality, poor after-sales support and very disappointing customer service. Based on my experience, I would NOT recommend this company to anyone. Save yourself the frustration and look elsewhere.
low quality products shipped from China
The products are shipped directly from China. The products are of low quality and the pictures they have on their website are misleading and do not represent the actual product you receive. if you choose to return, they do everything to prevent it including giving out gift cards to spend on their website and if you insist on a return, they suddenly become unresponsive. Horrible customer service experience. Do not buy from this website.
Couldn't be happier!
I actually ordered my light before I read the reviews (schoolboy error, I know!) and my heart sank when I saw what others had said. My order did come from China, but quickly and the communication was very good! I presumed it'd be, as others said, cheap rubbish but the quality is very good! It's a periodic table with real elements inside. I can’t vouch for the reality of the elements but it'll definitely look the part on my brother's desk (he's a scientist). The same thing was available on Amazon (pbvs also from China) but they didn't have one with a light and this is what really makes it work. Perhaps I got lucky, but thank you Creative Lighting!
Very disappointing quality and…
Very disappointing quality and seriously overpriced.
I purchased the Solar Outdoor Wall Lamps from Creative.Lighting and I am extremely disappointed with them.
The quality is, in my opinion, disgustingly poor for the price being charged. The products look far better on the website than they do in reality, and what arrived certainly did not meet the standard I expected from the advertising or the price.
These are not cheap products, yet the quality gives the impression of a very cheap product. I would never have paid what I did had I known what I was actually going to receive.
I have also been very unhappy with my experience trying to resolve the problem and obtain a refund.
Potential buyers should be aware that the glowing reviews displayed on the company's own website certainly don't reflect my experience. I strongly recommend doing some independent research and reading reviews elsewhere before purchasing.
I would not buy from Creative.Lighting again and, based on my experience, I would not recommend them to anyone looking for good-quality outdoor lighting.
Very Bad
Like many, I also have had a bad experience with Creative Lighting. I ordered two sensor lights. Once they arrived one simply didn’t work at all. The other works but the quality of the light is not what was advertised, feels like it’s worth $5USD not $25.
Communication with this company has been challenging. I asked for a refund, a month and 5 plus emails later I still don’t have a refund for both lights. They say I have to pay for the shipping back to “Stockholm”or accept a partial refund. Stay away from Creative Lighting and from their customer Service AI bot “Freja”.
Absolutely atrocious company- AVOID…
Absolutely atrocious company- AVOID AVOID AVOID
Horrendous customer service, missing items and a stock response of we’ll give you a 30% credit vs a refund of missing items….. everyone needs to instruct chargebacks / claims against this company and only then with the threat of being refused processing by their banks / card companies will they go out of business or change their ways
Shocking service and only an…
Shocking service and only an international return policy. Would never purchase from them again.
Creative.lighting is a con crap…
Creative.lighting is a con crap products crap service crap couriers do yourself a favour and go to a proper lighting store
Anything made in China is rubbish might as well set your money on fire than buy from China. Should be classified as theft not a purchase
People wake up
Complete scam
Complete scam . Products cheap rubbish and came in cheap packaging coukd get better from Temu . Wanted to return AI customer fake service . Ghosted me. Went down chargeback route with my visa and I eventually won!
Do not buy from this scam.
Finger weg
Finger weg! Ich hatte Anfang des Sommers LED Lampen für den Garten gekauft. Die Lieferung hat ewig gedauert, die Lampen sind absoluter Mist und ich warte bis jetzt vergeblich auf den angeforderten Retourenschein. Es ist ein unseriöses Unternehmen!
DES VOLEURS LA TÉLÉCOMMANDE
DES VOLEURS LA TÉLÉCOMMANDE, UNE POUR DEUX LAMPES SÉPARÉES NE FONCTIONNE PAS, N'A LAIR DE RIEN SAUF HYPER BAS DE GAMME
DE LA M..... !!!
PAS MOYEN DE JOINDRE QUI QUE CE SOIT AUTREMENT QUE PAR MAIL, TOUJOURS AVEC LES MEMES FORMULES CREUSES ET SANS REPONDRE AUX ATTENTES. A FUIIIIIIIIIRRRRRRR FUYEZ C E SITE
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