I ordered 2 Lustra lamps. After 5 weeks of waiting only 1 arrived. The order was marked as complete! NO! I have contacted them several times. Same person ELSA responds each time but the respo... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered a table lamp after seeing it in a social media ad, and it did not disappoint. The light is soft and warm, perfect for my office setup. It arrived well-packaged, and I appreciate the attentio... Se mer
Unfortunately I didn't check TP before buying two 'marble' lights from this store. If I had, I wouldn't now be trying to get a refund of $300 for the 'marble' lights I received which are in fact p... Se mer
The hand brown glass lamp is absolutely stunning! The craftsmanship is incredible, you can tell it’s made by hand with its unique texture and warm glow. It’s become the centerpiece of my living room,... Se mer
Företagsinformation
- Nr. 25 av de 25 bästa företagen i Lampbutik
- Nr. 5 av de 5 bästa företagen i Belysningskonsult
- Nr. 2 av de 2 bästa företagen i Belysningstillverkare
- Nr. 3 av de 3 bästa företagen i Lampgrossist
Skrivet av företaget
We are a Swedish company based in Stockholm, driven by a passion for creative lighting solutions. Our products reflect our love for Scandinavian design, blending aesthetic simplicity with smart, technical functionality to lighten and simplify your everyday life. With an international customer base of over 100,000, we proudly offer worldwide shipping, ensuring that our beautifully crafted products brighten homes across the globe. We are proud of our beautifully crafted products, and we’re confident you’ll love them just as much as we do. To demonstrate our commitment to your satisfaction, we offer a 30-day return policy. Your happiness is our top priority, and we’re dedicated to delivering exceptional service. Should you have any questions or need assistance, the 24/7 contact form on our website is always available, and we promise to respond as quickly as possible. Warm regards from the Creative.Lighting team
Kontaktuppgifter
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
This is a fake brand
This is a fake brand. They give you the impression that they've designed the products themselves, with Swedish quality and design. But what you get is cheap plastic, no-name products sent directly from China, without any Creative.Lighting branding at all, except the tape around the package.
Prompt delivery
Prompt delivery, easy setup, and brilliant lighting that enhances every room.
I ordered a set of spotlights for my…
I ordered a set of spotlights for my living room. The installation was easy, but I noticed the color intensity wasn't as bright as expected. I reached out to support and they explained the settings clearly, making adjustments simple.
Do not order from this company
Do not order from this company. I put in order and was notified the product was delivered and a photograph of the house it was delivered to was attached. It was the wrong house. I was shuffled multiple times between the company and delivery service with no resolution. The company refused to give me a refund and would not pursue locating the package. I am down both the money and the product. Extremely poor customer service and retail standards. They will take your money but don't plan on receiving what you order.
Avoid
Avoid. Best not to order from this company.
My order came from Sweden. Had to return due to incompatability. I was advised that the return shipping is to a company in China. Order sent. It's been over a month. After enquiring, I am now advised that I need to pay Chinese customs duty in order for the goods to be relesed to the Chinese company for a refund. The shipping cost, together with the customs duty amounts to more then the original cost of the order. I had to write off the original purchase price plus the shipping cost. So, best to avoid.
Creative Lighting IS NOT European product it’s FROM CHINA! SCAM!!
I wish I can give negative star. DON’T buy from this website !! I just received my wall lamp, the size is way smaller and I wish I had done more research before clicking. All instructions are in Chinese and definitely NOT a European product !! Too much hassle for me to return. Just pray it works.
SCAM! DONT BUY!
This is a scam store. All the items come from Temu a one third the price. This is not an European store. It is all poor quality and not at all as described and shown in the photos! RUN AWAY!
No son malos, son peor.
Lo mismo que otras personas ya han puesto: la web presenta un estudio en Estocolmo con unas fotos preciosas y lo que te mandan vienen directo desde China (la caja, un burdo papel, todo en chino), y la lámpara no tiene nada que ver. La devolución intentan que te contentes con 20€ a gastar en su web, si no, tienes que mandar el paquete de vuelta a China pagando tú el envío. No piquéis, de verdad que son malos malos. La lámpara que yo compré tiene un reflejo horrible que te quedas ciego al mirarla, una estafa.
Alibaba products
Buying a lamp from Creative.Lightning for 364USD
Then I receive a package directly from Alibaba.
- I do some searching there and find the same lamp on Alibaba for 20USD
So this company just forwards you products from China!
Went to the bank and did get my money back.
Creative Lightning - Halo Chandelier
Find The lamp on Alibaba - Search for:
Modern Circular Ring Hanging Lamp Black Ring Pendant Light for Kitchen Dining Room BY1066
I wish I could give 0 stars
I wish i could give 0 stars. It’s scam, don’t buy anything from them it’s like throwing your money in garbage. I bought lamps and it looked nothing like the pictures on website. And when I returned it, they refused to refund the money because they claim they haven’t received the package!!!! And nobody answers anymore. Huge SCAMMERS!
Avoid them!!!!!!!!!!
They are dishonest and unreliable—one of the worst companies in Europe. I strongly advise against buying from them, as they do not honor their refund policy. I returned my items seven months ago, yet I still haven't received my refund. Avoid them at all costs!
Pas de livraison
Ils utilisent Colis Privé pour livreur, une entreprise à la limite de l'arnaque avec une réputation affreuse.
Réputez-vous chanceux si vous recevrez votre lampe, car pour moi ce n'était pas le cas...
Caro, mala calidad y sin devolución
La calidad de sus productos no es, para nada, la mostrada en las fotos. Productos hiper caros para lo que recibes y en realidad no tienen devoluciùlón gratuita porque tienes que pagar los gastos hasta China. Hacen todo lo posible porque no devuelvas. UN TIMO.
Une commande passée le 17 décembre qui…
Une commande passée le 17 décembre qui n'est toujours pas arrivée...un service client qui me dit que le colis est chez Colis Privé alors que sur le site de colis privé ils disent qu'il n'est pas encore disponible...La société n'indique aucune information sur son siège social, numéro d'entreprise, etc...je formulerai une plainte officielle si cela s'avère totalement frauduleux.
Qualité médiocre
Achat de 4 produits dont 1 et demi défectueux. Publicité mensongère. Très mauvaise qualité Chinoise a prix surfait (les mêmes articles sont vendus à la moitié du prix sur Amazon). Nombreux mails envoyés pour proposer une solution. Réponse en cours. J’updaterai mon commentaire avec les conclusions. Méfiance.
Livraison soit disant livrée après…
Livraison soit disant livrée après presque 3 semaines pour un produit soit-disant provenant de Suède mais rien dans ma boîte aux lettres et chez mes voisins.
Quand j’informe, la seule réponse est l’envoi du tracking.
Quand je demande comment faire pour être livré de nouveau ou remboursé… plus de réponse…
#arnaque quoi
Arnaque !
J'ai commandé 3 articles pour prés de 100 € depuis un mois et toujours pas livrés. Aucun suivi et aucun délai de livraison, malgré une promesse le jour de la commande que le colis est en 'préparation'
Ce site est une "Arnaque"
Ce site se présente sur 3 adresses mails différentes créant le client dans une complète confusion FUYEZ !
I purchased a product from this company…
I purchased a product from this company after seeing a Facebook ad. The product was delivered promptly but became defective after a month of usage. The support center asked me to take a video to show them what the problem was (one of the sonicator a was defective) and they sent me another one for replacement. Top class, what else to expect ?
Penge ud ad vinduet..
Forsøgte at annullere samme dag som varerne blev bestilt - blev spist af med en undskyldning om, at min mail var endt i spam og varerne var sendt i mellemtiden. Jeg bestilte d. 29/11 og varerne er endnu ikke kommet. Når man tracker sin vare, ser det forskelligt ud fra gang til gang. Først så det ud til, at pakken var ankommet til NL d. 16/12, nu er datoen ændret til d. 18/12.. Tror ikke rigtig på, at jeg modtager noget som helst - og i hvert fald ikke inden jul!
Det var dyre lærepenge🤬
- Lad være at bestille noget som helst.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








