Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Matthew Wickham from Worldpay has provided us with great service and been so helpful to take away the stress of any problems which is very reassuring. Thank you for your ongoing service from the Wymo... Se mer

Betygsatt 5 av 5 stjärnor

Mr Parker from create pay was incredibly informative and very helpful! There was nothing he did not know, and the rates he was able to secure for me were very very very competitive, I had been w... Se mer

Betygsatt 5 av 5 stjärnor

Matthew Wickham has been excellent from the start, he visited us at silver Darlings fish Company a couple of months ago when he came in to discuss us changing our card machine. Great customer service... Se mer

Betygsatt 5 av 5 stjärnor

Simon from worldpay was excellent. Went through all the prices and savings that I would make. He sorted everything out and is always on hand to answer any questions or advice that’s needed.

Företagsinformation

  1. Kortbehandlingstjänster

Skrivet av företaget

CreatePay are a new player in card payments - creating change in the industry and unlocking the power of smart terminals.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

426 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 80 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

We switched over to Createpay from…

We switched over to Createpay from Handepay and are saving around 40% each month. Linda McClean is our local rep and she promised she would come back and take care of everything and she was true to her word - she sorted the new machine and then helped us cancel Handepay. We were very happy with her and Createpay

21 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Hi Dan,

Hi Dan,

Has been a great help with sorting out my createpay account, explained everything in details and always on the end of the telephone for further assistance, thanks Dan

28 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic service from Daniel Walley – Significant savings!

I recently switched to CreatePay and had the pleasure of dealing with Daniel Walley. From the very first phone call and our subsequent meeting, the entire experience has been top-notch.

Daniel made what is usually a complicated process incredibly easy. He was transparent about the costs and handled the terminal setup quickly and efficiently, ensuring we were up and running without any downtime.

Most importantly, CreatePay has already saved us a lot of money compared to our previous provider. It’s rare to find great customer service paired with such competitive rates. I definitely recommend Daniel and the team to any business looking to switch!

27 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Daniel Walley was excellent

Daniel Walley was excellent, from start to finish he was prompt informative and knowledgeable. He has also given an excellent back up service and always been on hand with any queries. I would definitely recommend him 👍

27 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Dan Walley

Dan Walley, is very helpful and very approachable. Explains things thoroughly and got me a great deal. Also keep a check on how things are going.

26 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

We switched from Dojo to Create Pay…

We switched from Dojo to Create Pay around six months ago and the process has been really good. Our rep Linda was fab, she helped get the dashboard set up properly, sorted the card machine, and made the whole changeover feel straightforward.

Any time I’ve had a question, support has been quick and helpful, and we’re making a really good saving compared to before, which is ultimately what matters. Would definitely recommend if you’re thinking about switching.

1 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

exceptional service

Coming from a sales background, I'm always a little wary of people making appointments to visit to effectively sell a product or service. From the minute I opened the door to Dan Walley, I warmed to him straight away.
Very clearly he explained how he could save us money and took what appeared to be a genuine interest in our business. He wasn't pushy at all and I felt under no pressure to go ahead as he did his job well explaining the Why. He set everything up and everything arrived when he said it would. He promised to come back and set everything up and we arranged a suitable time. Sure enough he came when we arranged and he also helped me with stuff I was struggling to use with Worldpay.
In Summary, very happy with Dan and CreatePay and Dan can definitely come back when its time to renew!

5 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Matthew Wickham has been excellent from…

Matthew Wickham has been excellent from the start, he visited us at silver Darlings fish Company a couple of months ago when he came in to discuss us changing our card machine. Great customer service and continued support since. As an added bonus, we’re saving money each month too. Highly recommended, thank you

11 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Mike Evans told me that I will be…

Mike Evans told me that I will be paying 1£ per month plus the percentage take from each transaction, but they been taking £30 per month, I tried to terminate the contract due their breach in the contract and the charged me 350£ . Be careful with this company they lie to you to get a contract.

4 november 2025
Omdöme utan inbjudan
Logotyp för CreatePay

Svar från CreatePay

We’re sorry for the frustration this situation has caused. We’re currently looking into this to make sure everything is clarified and resolved as quickly as possible. Transparency and clear communication are very important to us, and we take concerns like this seriously.

Our team has reached out to discuss this further and put things right. Thank you for raising this with us.
Kind Regards
Lana

Betygsatt 1 av 5 stjärnor

burping down the phone at customers

someone rang me, i answered and they burped down the phone and hung up.

3 februari 2026
Omdöme utan inbjudan
Logotyp för CreatePay

Svar från CreatePay

We’re sorry this has happened and appreciate you letting us know. Please could you email marketing@createpay.com so we can review the calls and investigate this further. Thank you - Lana

Betygsatt 5 av 5 stjärnor

Highly recommended

Mr Parker from CreatePay have from day 1 been a breeze to deal with. Helping every step of the way to get us up and running with our new merchant to take payments without compromising down time. Even a few months later, contacting us to help with PCI compliance. Better still, getting us better rates from the same merchant provider! 10/10. I know it can be difficult to trust 3rd party companies to deal on your behalf but don't hesitate with this one! has saved us money and without lifting a finger!

1 december 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer