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CREATE Fertility - Birmingham Omdömen 

163
TrustScore 3.5 av 5

3,5

6270 Bishops Court, Solihull Parkway, B37 7YB Birmingham, England, GB


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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We have used create over the cause of 4 years now, the first being in 2022/2023 which resulted in our Son and then again recently! It was so lovely to see some friendly faces when we returned. The l... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

We can’t even begin to tell you how grateful we are to Create Fertility (Birmingham). From our very first appointment we were no long a number in a never ending list but a couple longing to become p... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

All the care staff were so kind, caring and supportive to us through our whole ivf journey. No question was to big or small there was always someone on hand on the phone to give you the answer. From t... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

Create Fertility in Birmingham were all lovely but sadly didnt get the outcome we expected. Everyone was compassionate and caring during the appointments We had mild male factor so were advise... Se mer

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Företagsinformation

  1. Fertilitetsklinik
  2. Fertilitetsläkare
  3. Spermbank

Skrivet av företaget

As part of the world's leading fertility group, we combine global expertise with personalised fertility treatment from your caring local team, to achieve exceptional success rates.


Kontaktuppgifter

  • 6270 Bishops Court, Solihull Parkway, B37 7YB, Birmingham, England, Storbritannien

  • 0121 272 9515

3,5

Medel

TrustScore 3.5 av 5

163 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 72 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,5

Alla omdömen

(163)

143 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Blessed with a baby girl

Blessed with a baby girl thanks to the friendly and helpful staff at Create in Birmingham.
If we ever had any questions or problems they were only a phone call or email away and were prompt with their responses.

11 februari 2022
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Svar från CREATE Fertility - Birmingham

Hi Kirsty,

Congratulations! This is wonderful news! Thank you so much for taking the time to leave a review and sharing your journey.

We wish you all the best,
CREATE Fertility

Betygsatt 5 av 5 stjärnor

Successful treatment leading to birth…

Successful treatment leading to birth of our beautiful daughter. Staff were brilliant and good communication

29 december 2021
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Svar från CREATE Fertility - Birmingham

Hi Laura,

Congratulations! Thank you so much for taking the time to leave a review and sharing your journey. We're so happy we were able to support you.

We wish you all the best,
CREATE Fertility

Betygsatt 1 av 5 stjärnor

Don't do it!!

We've really been so let down by Create Birmingham and even after doing us such a disservice after we've paid them many thousands, they can't even be bothered to respond properly to our formal complaint that we made in July and this is the fobbing off we're still experiencing. We've now made a referral to hfea.
If you're considering using them, please first search on Facebook ivf support groups and you'll see the extraordinary number of distressed patients from create. This is because those comments can't be removed, unlike Google and trust pilot etc.
I also find it fascinating that they have time to respond to the 1 star reviews on here, as I'm sure they will with mine. That leaves me even more intrigued as to why they have time to reply to public exposure but not to private emails. And I await the incongruent publicly attentive reply below...

3 november 2022
Omdöme utan inbjudan
Logotyp för CREATE Fertility - Birmingham

Svar från CREATE Fertility - Birmingham

Hi Julia,

Thank you for giving us your feedback and we're really sorry to hear you were not happy with your experience with us.I can assure you, that all our staff put patient care at the heart of everything they do, so I'm sorry you didn't feel this happened. We have been in contact with you to resolve the issue, but if you would like to contact us further please do not hesitate to reach us at: support@createfertility.co.uk. We wish you all the best in the future.

Kind regards,
CREATE Fertility

Betygsatt 5 av 5 stjärnor

Fantastic

We felt held and supported throughout our whole experience

28 oktober 2021
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Svar från CREATE Fertility - Birmingham

Hi,

Thank you so much for taking the time to leave a review for our Birmingham clinic and for sharing your story.

Best wishes, CREATE Fertility

Betygsatt 5 av 5 stjärnor

I can’t praise the whole team at Create…

I can’t praise the whole team at Create Fertility Birmingham highly enough. They guided us through every step of our journey. They were always available to answer any questions. Everyone was so friendly at all our appointments. They made all our dreams come true. Our baby boy born in July 2022.I would highly recommend them to anyone.

20 oktober 2022
Omdöme utan inbjudan
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Svar från CREATE Fertility - Birmingham

Hi Parminder,

Thank you so much for taking the time to leave a review and sharing your journey. Congratulations! We're absolutely thrilled to hear it was a success and are sending nothing but love to you and your family.

We wish you all the best,
CREATE Fertility

Betygsatt 5 av 5 stjärnor

Very good experience and i am very…

Very good experience and i am very happy i have a baby boy on 01/09/2022
Thank you everyone 🙏

10 december 2021
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Svar från CREATE Fertility - Birmingham

Hi,
Thank you so much for taking the time to leave a review and sharing your journey. Congratulations!

Best wishes, CREATE Fertility

Betygsatt 5 av 5 stjärnor

Such helpful and caring staff

Such helpful and caring staff. Nothing too much trouble and went above and beyond. We wouldn’t have our baby boy without them

16 oktober 2021
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Svar från CREATE Fertility - Birmingham

Hi Jayne,

Thank you so much for taking the time to leave a review and sharing your journey. Congratulations! We're absolutely thrilled to hear it was a success and are sending nothing but love to you and your family.

We wish you all the best,
CREATE Fertility

Betygsatt 4 av 5 stjärnor

Staff were friendly and helpful. I think a little more time should be given to explain things a little more thoroughly, but overall ok.

Although the whole experience was stressful, staff were very friendly and helpful. I found that I wasn't informed completely about the additional costs that may occur, also I wasn't given the option about seeing the on call doctor regarding my asthma and then was charged an extra £200, and the doctor that came to see me had to google the medication and inhaler I was on.

19 oktober 2021
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Svar från CREATE Fertility - Birmingham

Hi Rajinder,

Thank you so much for taking the time to leave a review and sharing your journey. Thank you for giving us your feedback and we will take it on board and learn from it.

We wish you all the best,
CREATE Fertility

Betygsatt 5 av 5 stjärnor

Forever grateful

Myself and my partner will be forever grateful to create Birmingham for our little miracle, without there knowledge, care and compassion our IVF journey wouldn’t haven’t been the same, it was tailored to us, we felt support throughout the process. They made what seemed impossible, possible and for that we will never be able to thank them enough.

13 september 2022
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Svar från CREATE Fertility - Birmingham

Hi Sara,

Thank you so much for taking the time to leave a review and sharing your journey at our Birmingham clinic. We are sending nothing but love.

Best wishes, CREATE Fertility

Betygsatt 5 av 5 stjärnor

I am very thankful to create fertility…

I am very thankful to create fertility team. After 13 years I am conceived and now I have a baby boy. A big thank you

9 september 2022
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Svar från CREATE Fertility - Birmingham

Hi Sandeep,

Thank you so much for taking the time to leave a review and sharing your journey. Congratulations! We're absolutely thrilled to hear it was a success and are sending nothing but love to you and your family.

Best wishes, CREATE Fertility

Betygsatt 5 av 5 stjärnor

Amazing service and a magical result!

We spent almost 18 months trying to conceive and it was during the Covid-19 pandemic that we kicked off the investigation process with the NHS. Due to Covid delays, it took almost a year to get all our tests done.
So we decided to go private and approached Create for an initial ultrasound, consultation and semen analysis. We were booked in really quickly and within 6 weeks we were told what our issue was and given a treatment plan.
We decided to wait for NHS funding approval before we proceeded and luckily for us that came about 2 months later and the NHS’ clinic of choice happened to be Create which was fortunate as Create already knew us! We had a few tests to repeat as they had expired due to the time lapse and then we agreed a date to begin and we started the process!
It was not easy - it was a stressful time with a lot of injections and medications. Egg collection went amazing but we had to take a break between that and transfer due to my hormone levels.
We managed to freeze some embryos and we got pregnant on the first frozen transfer! We now have the most beautiful baby boy that has made the entire journey beyond worthwhile.

I cannot thank the Create team enough for their exceptional level of care. Every single step of the way, the team at Create were brilliant. From the reception team through to the consultants that performed all the procedures! They even maintained a level of consistency so I tended to see the same faces through my appointment. We hadn’t known anyone who had undergone IVF in the past so we didn’t 100% know what to expect at each stage but they kept us informed and educated on what they were doing now, and what they would do next.

I would recommend Create to anyone on this difficult journey and now holding my beautiful baby, I wish the same happiness on everyone!

31 augusti 2022
Omdöme utan inbjudan
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Svar från CREATE Fertility - Birmingham

Hi Abisola,
Thank you so much for taking the time to leave a review and sharing your journey. Congratulations! We're absolutely thrilled to hear it was a success and are sending nothing but love to you and your family.

Best wishes, CREATE Fertility

Betygsatt 5 av 5 stjärnor

Create Birmingham

My wife and I had reciprocal IVF at Create Birmingham. We have had 2 embryo transfers and have 2 beautiful sons as a result. We have been so pleased with the professionalism and quality of care from the staff at Create and we would definitely recommend the clinic!

16 augusti 2022
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Svar från CREATE Fertility - Birmingham

Hi Lucy,

Thank you so much for taking the time to leave a review and sharing your journey. Congratulations, this is wonderful news and so happy to hear you are all safe and happy. We are sending you nothing but love.

Best wishes, CREATE Fertility

Betygsatt 5 av 5 stjärnor

Create fertility were amazing

Create fertility were amazing. They were companionate towards myself and my husband. They were informative every step of our process.
We are now very proud to announce that I got pregnant on our 1st round of Mild ICSI IVF.
I gave birth to a beautiful baby girl and we couldn’t be happier. Would 100% recommend Create Fertility as they are Very friendly and caring staff, will definitely use them again in the future.

10 augusti 2022
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Svar från CREATE Fertility - Birmingham

Hi Amie,
Congratulations! We're so happy to hear you are safe and healthy with a beautiful baby girl! Thank you so much for taking the time to leave a review for our Birmingham clinic and sharing your story.

Best wishes, CREATE Fertility

Betygsatt 5 av 5 stjärnor

Very friendly and professional team

Very friendly and professional team, from the receptionists to the doctors and nurses. We had a very good experience with the doctor and were explained the treatment options. We were lucky to have beem referred via NHS and thankfully have a successful pregnancy in our first cycle.

The nurses were very helpful in answering any questions that I had and were very reassuring when I was experiencing some moderate side effects from the treatment. They would follow an email query with a phone call which was always unexpected but very welcome and reassuring.

Overall, we have had a great experience. Thank you Create team, for all the hard work you do and the quality of care you provide.

20 maj 2022
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Svar från CREATE Fertility - Birmingham

Hi,
Thank you so much for taking the time to leave a review and sharing your journey. We're over the moon to hear it worked 1st time for you! We are sending you nothing but love.

Best wishes, CREATE Fertility

Betygsatt 5 av 5 stjärnor

Thank you to CREATE

We want to thank all the staff and team at CREATE. Although we had few eggs and ended up with 2 embryos only, first embryo transfer was successful for us. All thanks to the doctors, nurses and the rest of the staff for their help and support during our most difficult time. We have been blessed with a beautiful baby boy after 9 years of infertility.

19 maj 2022
Omdöme utan inbjudan
Logotyp för CREATE Fertility - Birmingham

Svar från CREATE Fertility - Birmingham

Hi Nazma,
Thank you so much for taking the time to leave a review and sharing your journey. We are over the moon to hear you are pregnant! We are sending you nothing but love.

Best wishes, CREATE Fertility

Betygsatt 5 av 5 stjärnor

Would highly recommend

I would highly recommend Create. I was under the Birmingham clinic ans did some of my tests in the Oxford Clinic. They supported us for 3 years and we now have our beautiful rainbow baby. Special thanks to Dr Felix and Bridget the nurse in Oxford

6 maj 2022
Omdöme utan inbjudan
Logotyp för CREATE Fertility - Birmingham

Svar från CREATE Fertility - Birmingham

Hi Jessica,

Wow, congratulations! We're absolutely over the moon for you! Thank you so much for taking the time to leave a review and your lovely words about our Birmingham/Oxford clinics.

Wishing you all the best,
CREATE Fertility

Betygsatt 5 av 5 stjärnor

The only Fertility Clinic you need!

We can’t even begin to tell you how grateful we are to Create Fertility (Birmingham). From our very first appointment we were no long a number in a never ending list but a couple longing to become parents in a caring and incomparable environment.

Create gave us every confidence with their support and impeccable guidance that we are now so proud and overwhelmed to welcome our baby girl born 22.03.22.

27 april 2022
Logotyp för CREATE Fertility - Birmingham

Svar från CREATE Fertility - Birmingham

Hi Kimi,

Wow, congratulations! We're absolutely over the moon for you! Thank you so much for taking the time to leave a review and your lovely words about our Birmingham clinic and staff!

Wishing you all the best,
CREATE Fertility

Betygsatt 5 av 5 stjärnor

All the care staff were so supportive

All the care staff were so kind, caring and supportive to us through our whole ivf journey. No question was to big or small there was always someone on hand on the phone to give you the answer. From the start we were given all the information that was essential to make the right decisions about the treatment we wanted. We had regular appointments and were kept fully up to date on progress and next steps.

22 april 2022
Logotyp för CREATE Fertility - Birmingham

Svar från CREATE Fertility - Birmingham

Hi,

Thank you so much for taking the time to leave a review and your lovely words about the clinic and staff! We're so happy you felt supported by our team.

Wishing you all the best,
CREATE Fertility

Betygsatt 4 av 5 stjärnor

Great result but a bit of a production line

I cannot fault the outcome of the treatment that I received. However, I did feel along the way that it was quite impersonal. Throughout the appointments I had at the clinic, I never saw the same person twice and so was unable to form any kind of relationship with anyone where you really felt like they were invested in your care.
I had naively thought that the consultant, who our initial consultation was with, may have been involved at some point in the actual treatment but actually, we never heard from or saw them again after the initial zoom consultation.
Unfortunately, I had a bad reaction to the anaesthetic used during egg collection and deteriorated throughout the day afterwards. This wasn’t picked up whilst there and I felt like I was discharged from the clinic too quickly after the surgery, with my husband saying I was pretty delirious when he picked me up. It was clear that they needed the bed and so I had to leave.
The cleanliness of the clinic and protocol were all great. It would just have been nice to have had a little bit more of the ‘human touch’ along the way.

14 april 2022
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Svar från CREATE Fertility - Birmingham

Hi,

Thank you for giving us your feedback as we do always look for ways to improve out services. We're really sorry to hear you felt we lacked a personal touch as we do really try to ensure this for all our patients.
Although you may be treated by different people we can assure you they work very closely to ensure nothing is missed and an exceptional quality in care is provided.
We know it's a stressful journey and having that support around you is key, so we're sad to hear you felt we didn't offer that. Again thank you for giving us your feedback and we will take it on board and learn from it.

We wish you all the best,
CREATE Fertility

Betygsatt 5 av 5 stjärnor

Complete pros

NHS was a complete waste of time and the worst experience we had. Create Fertility came to the rescue and 9 months later, bingo!

17 mars 2022
Omdöme utan inbjudan
Logotyp för CREATE Fertility - Birmingham

Svar från CREATE Fertility - Birmingham

Hi Nial,

Thank you so much for taking the time to leave a review for the clinic.

Best wishes, CREATE Fertility

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