Reserved through Wheego. CRC Lisbon from reservation, pickup (airport meet on schedule) and drop off staff were professional, friendly and efficient. The car was clean and ran perfectly. I would use... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great service from Jason Santos. Third time renting from you guys and always very happy wihh the staff, the conditions of the cars is always great ad will recommend and rent again soon.
Företaget har svarat
Wir haben das gleiche erlebt wie viele andere hier auch. Die Firma ist nicht wie angegeben im Terminal. Dann mussten wir bei Abholung den doppelten Preis zahlen. Natürlich hätten wir ablehnen kön... Se mer
Excellent service at. pickup and dropoff, quality vehicle with no problems. Jason Santos was extremely helpful and efficient when I dropped off
Företaget har svarat
Företagsinformation
Skrivet av företaget
We are a car rental company based in Lisbon, near to the Airport. CRC is dedicated to the Leisure and Corporate business areas, distinguishes itself by providing a high quality service and by having a diversified fleet in permanent renewal. A fleet characterized by economic, compact, SUV, luxury, minibus, convertible vehicles, among other categories. Focused on Customer Satisfaction, we have an experienced and dynamic team that will always seek to exceed the expectations of each Customer.
Kontaktuppgifter
Avenida Severiano Falcão, Nº 10, 2685-378, Prior Velho, Portugal
- +351 910 628 505
- info@crcrental.pt
- crcrental.pt
3,8
Bra
257 omdömen
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very competent staff and smooth…
Very competent staff and smooth experience!!!
2 maj 2026
Omdöme utan inbjudan
Todo o atendimento foi excelente
Todo o atendimento foi excelente. Recomendo.
2 maj 2026
Omdöme utan inbjudan
Really efficient service and really…
Really efficient service and really friendly staff. Clear instructions and easy to deal with.
2 maj 2026
Omdöme utan inbjudan
Very kind and good service
1 maj 2026
Omdöme utan inbjudan
Reserved through Wheego
Reserved through Wheego. CRC Lisbon from reservation, pickup (airport meet on schedule) and drop off staff were professional, friendly and efficient. The car was clean and ran perfectly. I would use this car rental serice again.
8 april 2026
Omdöme utan inbjudan
Svar från CRC - Car Rental Company
Thank you very much for sharing your experience with us.
We’re pleased to hear that everything ran smoothly, from the reservation made through Wheego to the on‑time airport meet, as well as the pick‑up and drop‑off process. It’s great to know our team was professional, friendly and efficient, and that the vehicle met your expectations.
At CRC – Car Rental Company, we remain available via www.crcrental.pt or reservas@crcrental.pt.
We look forward to assisting you again on a future rental.
Svar från CRC - Car Rental Company
Obrigado pelo seu comentário.
É ótimo saber que o serviço foi claro, rápido e correspondeu às suas expectativas.
A CRC – Car Rental Company está disponível em www.crcrental.pt ou através de reservas@crcrental.pt.
Esperamos voltar a contar com a sua preferência.
worst company in lisbon.
worst company in lisbon.
Absolutely unacceptable experience. After more than 3 years as a customer and over 20 rentals, this is how I get treated.
I was charged €400 for a “damage” underneath the car, something that is practically impossible to see during pickup unless you get on the ground and inspect the vehicle in detail. Even worse, they provided no clear evidence that this damage wasn’t already there before my rental. Staff is paid on commission to make clients get their overpriced insurance and commission when finding damages when there is no insurance.
they do whatever they can to get that commission and will find damage that is not even real or was already there.
What shocked me the most was the attitude of the staff. The person handling my case was aggressive, unprofessional, and even mocking at times. Instead of helping or explaining the situation, they made me feel like I was being taken advantage of. Completely disrespectful.
I’ve rented with many companies, and CRC is by far the worst in terms of transparency, customer care, and professionalism. Being treated like this after years of loyalty is honestly shocking.
I couldn’t find any direct contact for a manager, to raise this complain with their staff.
Dont rent here.
Check every inch of the vehicle (including underneath), take videos, and don’t expect fair treatment if something goes wrong.
I would strongly advise avoiding CRC Lisbon.
23 april 2026
Omdöme utan inbjudan
Svar från CRC - Car Rental Company
We’re truly sorry to read about your disappointment, especially after such a long relationship with us.
At this stage, our Customer Service team has already shared the internal review, along with the CRC rental file containing photos of the damage identified. We regret that this full context was not included in the earlier email, as your request at the time was limited to the damage report only.
Please rest assured that if the final repair cost is lower than the amount initially charged, any difference will be refunded immediately.
If you wish to discuss this further, the team at CRC – Car Rental Company remains available via www.crcrental.pt or reservas@crcrental.pt.
We do hope there may still be an opportunity to regain your trust in the future.
Svar från CRC - Car Rental Company
Thank you very much for your feedback.
We’re pleased to hear that you experienced great service, with an easy booking process and a smooth return.
Should you plan another trip, the team at CRC – Car Rental Company will be happy to assist via www.crcrental.pt or reservas@crcrental.pt.
great staff and great cars!
easy check in and check out, nice staff, great car condition
19 april 2026
Omdöme utan inbjudan
Svar från CRC - Car Rental Company
Thank you very much for your positive feedback.
We’re pleased to know you found the check‑in and check‑out process easy, enjoyed the friendliness of our team, and were happy with the condition of the vehicle.
At CRC – Car Rental Company, we’re always available via www.crcrental.pt or reservas@crcrental.pt.
We look forward to welcoming you back again in the future.
Patricia helped us at a Great and nice…
Patricia helped us at a Great and nice way! Lovely lady.
19 april 2026
Omdöme utan inbjudan
Svar från CRC - Car Rental Company
Thank you very much for your lovely feedback.
It’s great to hear that Patricia supported you so well - we’ll be sure to pass on your kind words to her.
Please feel free to contact CRC – Car Rental Company anytime via www.crcrental.pt or reservas@crcrental.pt.
We look forward to assisting you again on a future rental.
Excellent service
Excellent service at. pickup and dropoff, quality vehicle with no problems. Jason Santos was extremely helpful and efficient when I dropped off
19 april 2026
Omdöme utan inbjudan
Svar från CRC - Car Rental Company
Thank you very much for sharing your experience.
We’re glad to know you enjoyed a smooth pick‑up and drop‑off process, a quality vehicle with no issues, and helpful, efficient assistance from our team - your kind words about Jason Santos will certainly be passed on to him.
You can always reach CRC – Car Rental Company via www.crcrental.pt or reservas@crcrental.pt should you need any further assistance.
We hope to welcome you back again on a future rental.
Svar från CRC - Car Rental Company
Thank you very much for your positive feedback.
We’re pleased to hear that you found our service professional, clear and fast.
At CRC – Car Rental Company, we remain available via www.crcrental.pt or reservas@crcrental.pt should you need any further assistance.
We hope to welcome you back again in the future.
Svar från CRC - Car Rental Company
Thank you very much for your 5‑star rating.
We’re pleased to know you had a perfect experience with us.
At CRC – Car Rental Company, we’re always available via www.crcrental.pt or reservas@crcrental.pt.
We hope to welcome you back again very soon.
Svar från CRC - Car Rental Company
Thank you very much for your feedback.
We’re pleased to hear that our colleague at the meeting point was helpful and made your experience smoother.
At CRC – Car Rental Company, we’re always available via www.crcrental.pt or reservas@crcrental.pt.
We’d be happy to assist you again on a future rental.
Svar från CRC - Car Rental Company
Thank you very much for your feedback.
We’re pleased to hear that Patricia was very helpful and provided you with a good experience.
At CRC – Car Rental Company, we remain available via www.crcrental.pt or reservas@crcrental.pt.
We hope to assist you again on a future rental.
Great experience
Excelente Experiência, Muito bom atendimento . Um pouco caro
18 april 2026
Omdöme utan inbjudan
Svar från CRC - Car Rental Company
Muito obrigado por partilhar a sua experiência.
Ficamos satisfeitos por saber que teve um excelente atendimento e uma boa experiência connosco. Relativamente ao valor, trabalhamos diariamente para garantir a melhor relação qualidade‑preço, mantendo elevados padrões de serviço e viaturas em ótimas condições.
Esperamos ter estado à altura das suas expectativas.
A CRC – Car Rental Company está sempre disponível através do nosso site www.crcrental.pt ou do email reservas@crcrental.pt.
Esperamos voltar a contar com a sua preferência num próximo aluguer.
Rápidos e eficazes simpaticos serviço…
Rápidos e eficazes simpaticos serviço impecável
18 april 2026
Omdöme utan inbjudan
Svar från CRC - Car Rental Company
Muito obrigado pelo seu feedback.
Ficamos muito satisfeitos por saber que encontrou em nós um serviço rápido, eficaz e um atendimento simpático e impecável.
A CRC - Car Rental Company permanece sempre disponível através do nosso site www.crcrental.pt ou do email reservas@crcrental.pt.
Esperamos voltar a contar com a sua preferência num próximo aluguer.
Great service from Jason Santos
Great service from Jason Santos. Third time renting from you guys and always very happy wihh the staff, the conditions of the cars is always great ad will recommend and rent again soon.
17 april 2026
Omdöme utan inbjudan
Svar från CRC - Car Rental Company
Thank you very much for your kind words and for choosing us once again.
We’re delighted to know this is your third time renting with us and that you’ve been consistently happy with both our team and the condition of our vehicles. We’ll be sure to pass your compliments on to Jason Santos - he’ll be very pleased to hear this.
At CRC - Car Rental Company, we remain at your disposal via www.crcrental.pt or reservas@crcrental.pt.
We truly appreciate your recommendation and look forward to welcoming you back again very soon.
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