C.P Omdömen 

I received the jacket quite quickly but it turned out to have many defects. I wrote about a return in January and received a response only in March and offered a refund or a promotional code for a 20% discount. I write to their support and they respond once every 4 days. I wrote them the last message a week ago. and still haven't received an answer, it's just terrible how they treat customers
It's been 10 days and I'm still waiting for a refund

High quality item sent super fast. Beautifully packaged. 5*****

Poor quality for the price and the pricing policy for kids clothes is nothing short of exploitative. Why is the exact same hoodie for 12yo £50 more expensive?
The ra in the brand name is silent

Kann mich den 1 Stern Bewertungen nur anschließen. Die Retoure ist eine reinste Katastrophe. Bis man mal ein Retoure Label bekommt dauert es 3-5 Tage. Auch wird es unnötig schwer gemacht über support tickets die man schreiben muss. Warte seit 1-2 Wochen auf mein Geld nach der Rückmeldung, dass der Artikel angekommen ist. Ich kann nur jedem davon abraten hier zu bestellen. Es verursacht nur Kopfschmerzen. Bevor ich hier nochmal bestelle zünde ich mein Geld lieber an.

I must second all the negative reviews here regarding their service. I ordered a jacket but it turned out to be too small due to weird size charts they use. The jacket is from the winter collection which vanished from their website in March so I can't just reorder a bigger size and return the one that I have. I contacted them regarding the issue and it took them two days to answer. They suggested to go through the return process but completely ignored my question how to order a bigger size given that the jacket disappeared from the website. I asked for this again and silence since then (4 days already).

Looks like for some reason C.P. Company doesn't care about their customers (doesn't want their money, literally) which is quite strange given that they pretend to be a "luxury" brand judging by their price tags. And luxury is largely about the appropriate
level of service, not just the quality.

Order #CPC700398476.

PS. It looks like their business is operated by a third party called "Diana E-Commerce Corporation S.r.l." but this is a tiny excuse. The brand owners should definitely pay attention to how non-professional their customer service currently is.

Unheimlich Schlechter Onlineshop.

Keine Telefonnummer kein Kontakt möglich, alles viel zu kompliziert gemacht.

Retoure ist eine Doktorarbeit.

Wirklich gar nicht zu empfehlen.

Nie wieder werde ich etwas bestellen.

Schlechtester Onlineshop den ich je gesehen habe!

Ordered a £300 shirt for my boyfriend, when it arrives all the buttons are falling off, quality extremely poor for a brand priced so high, clearly no QC checks here. Currently awaiting a resolution from customer service but after reading reviews i'm doubtful I'll get a response any time soon.

I'll have more luck buying some thread and restitching all the buttons myself!! Disappointed and embarrassed that my boyfriend opened this and noticed straight away how poor the quality was as he's wanted a CP shirt for a long time :(

EDIT 13TH MARCH STILL NO RESPONSE

Sulla qualità niente da dire, servizio cliente è inesistente 50000 email per fare un reso e ancora adesso attendo il rimborso o al meno una risposta al riguardo pessima esperienza mia mai più nessun numero di telefono, se nn siete sicuri della taglia evitate sn da incubo giuro

This is a review for their online service.

Ordered a jacket for my son on a Thursday. It arrived from Italy four days later on the Monday. Nicely presented. Unfortunately although my son loved it, it was too small. We followed their instructions to put the tracking receipt on the front of the box and returned it via DHL. We returned it on the Thursday and received an email a week later saying they had received it. We received the refund three days later. I was worried based on reviews but the process was fine for us.

Reso parziale, mi hanno trattenuto circa 30 euro per non so ancora quale motivo, ho chiesto spiegazioni ma senza alcuna risposta. Mai più, vergogna pezzenti

se non ricevo il rimborso entro breve, faccio causa.
2 mesi per un rimborso non è tollerabile

The product is actually like pretty decent, but oh my days, the service is the worst I have ever witnessed it’s absolutely hilarious no matter how many times you try to text him they won’t answer you and then when I return my item which I did for 20 days ago I still have not received my money even though they say that I will get it back in max 14 days
NEVER FROM HERE. IT IS SO BAD AND DISGUSTING.
PUTA WEBSITE

Ich habe schon am 6.2.24 eine Bewertung abgegeben. Diese ist nun die Fortsetzung,
C.P.Company hat nun auf meine Mail reagiert,
aber außer einem Beleg über eine, angeblich am 30.01.24 geleistet Rückerstattung, die bis
heute nicht bei mir angekommen ist habe ich
nichts mehr gehört. Nun machen sie Paypal
dafür verantwortlich, wenn das Geld nicht kommt.Von dieser Firma würde ich Jedem abraten. Man hat nur Probleme und am Schluss bekommt man sein Geld erst nicht zurück. Das alles ist eine riesengroße Unverschämtheit. Eigentlich sollte man 0 oder
Minuspunkte geben können.
C.Louisos

slechte ervaring met de klantenservice van C.P.

C.P. Company is per mail bereikbaar, maar reageert niet op de mails. Mijn recent gekochte jas is slecht afgewerkt en de kwaliteit is niet naar verwachting.

Purchased a C P hoodie and first wash in a respectable washing machine ( Miele washing machine) as per wash instructions and top has lots of baubles and the waiste band elastic has the stretched look!! Not what I expect from a £235:00 hoodie …you pay top money for a top product you’d expect to look top quality time and time again but it simply doesn’t feel top quality on the second wear shameful and a regrettable sum on money spent

Shocking support, had to raise 2 separate cases to get a response and still no update weeks later. Will never purchase from them again.

Servizio resi da INCUBO e servizio clienti praticamente INESISTENTE.
Acquisto da 600 euro circa e per restituire un capo da 200 mi trovo praticamente impossibilitato a farlo per l'assurda e incomprensibile procedura di reso e la totale mancanza di assistenza. Tra l'altro per il reso oltre a doverti pianificare da solo il tutto costa pure 12 euro.
Pollo io cmq.
I senzatetto hanno sicuramente piu dignità.
EVITATE DI COMPRARE DA DITTE SIMILI

Disastrous after-sales service, more than a month and a half since I returned a jacket and I still have not received the money, always excuses

Following a recent purchase, my first CP Company Tracksuit, i tried on the bottoms to find the pocket had a hole in them. After reviewing the inside i noticed the overlocking stitch has been missed completely. After contacting customer services i received an automated message i would receive a reply within 1 days, (1 week 2 days later i am still awaiting a reply despite following up on my original message)! Wouldn’t recommend paying over £500 for a tracksuit to receive with poor quality and even less customer service. Extremely disappointed CP Company!

Very poor quality and service! I ordered a CP Clothing hoodie for my son for Christmas. When he tried it on we found a floor whereby the threading had not been finished and had caused a hole. I only wanted an exchange but CP Clothing instead accused us of making a hole. Genuine person here, I don’t do that. Giving the company 1 as there is nothing less. I am stuck with a £185 hoodie with a defect that can’t be worn. Thanks a lot. Will NEVER purchase CP again, buyer beware!!