Excellent service! I insured my taxi with Cover My Cab , and the whole process was smooth and easy. Great service, everything was explained clearly. I’m very happy with my experience and . The agent w... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have been taxi driver insurance customer for last one year with cover my. They're very helpful and they're service is also very good. As a result I keep continue for this year with cover my. Like to... Se mer
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I really had a great experience when I bought my taxi cover and would definitely recommend this one to anyone looking for easy hassle free cover. The only reason I won’t give 5 star is the price thou... Se mer
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Hi I’m Muhammed A Azid last year was my first time I used them the experience I had was amazing. They were very helpful and understanding. Luckily I saved the person‘s number and his name is Daniel to... Se mer
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Företagsinformation
- Försäkringsmäklare
- också i
- Bilförsäkringsbolag
- Företagsförsäkring
- Försäkringsagent
- Kommersiellt försäkringsbolag
- Taxiförsäkring
Skrivet av företaget
Taxi Insurance | Minibus Insurance | Courier Insurance | Van Insurance | Motorhome Insurance | Business Insurance | Property Insurance | Tradesman Insurance | Motor Insurance
Kontaktuppgifter
Field House, Station Approach, CM20 2FB, Harlow, Storbritannien
- 0345 456 4505
- service@covermy.com
- covermy.com
4,5
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från CoverMy
Thank you for your kind words. We’re really happy to hear you received great service, that’s exactly what we aim for. We appreciate your continued trust and support.
Experience
10 december 2025
Svar från CoverMy
Thank you for taking the time to leave a review. We appreciate your feedback and would welcome the opportunity to understand more about your experience. If you’re happy to share further details, please feel free to contact our team so we can continue to improve our service.
Svar från CoverMy
Thank you for your kind words. We’re really happy to hear you received great service, that’s exactly what we aim for. We appreciate your continued trust and support.
Absolutely frustrating
Directed to Sovereign Automated for accident aftercare and motility solution who have been absolutely disaster. I'm very frustrated with their service. I don’t know how they are connected to Cover my cab insurance. What interest works here.
Absolutely rubish company. Being with them, calliing every single day for about more than 3 weeks yet no outcome. One answers the phone, passes on to someone else who is one break, or not available putting me on hold. Eventually she/he is not available and others make a promise they would give me a call back later or next day for the update. But I never received a call back from them. I have not received my courtesy car yet. Poor accountability, poor customer service, very careless.
10 december 2025
Omdöme utan inbjudan
Svar från CoverMy
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about the frustration you’ve experienced and understand how stressful this situation must be, especially when it has been ongoing for several weeks.
To clarify, Sovereign Automated Accident Aftercare is a third-party accident management provider. While they may be introduced as part of the accident aftercare process, they operate independently from Cover My Cab Insurance, and we do not manage their day-to-day service or communications.
That said, we absolutely recognise that this experience reflects poorly on the overall journey, and we’re sorry that expectations were not met. Lack of call backs, delays, and unclear accountability are not the standards we expect for our customers.
If you are still awaiting resolution, we would strongly encourage you to contact Sovereign Automated directly to escalate your case. Alternatively, you may contact our team so we can review the referral and raise concerns with the provider where appropriate.
You can also send this over to our customer engagement team and they can assist in getting this resolved for you.
We take feedback like this seriously and use it to review our partners and improve customer outcomes. Thank you again for raising this. As this is a rating is for Sovereign and not for CoverMy Cab, we kindly request that this be removed.
Cheap price
Cheap price, good behaviour with customer service, quick to answer calls, sorts out any problems quick
4 december 2025
Svar från CoverMy
Thank you for your kind words. We’re really happy to hear you received great service, that’s exactly what we aim for. We appreciate your continued trust and support.
Helpful
Helpful, professional and patient service from your representatives- thank you.
2 december 2025
Svar från CoverMy
Thank you for your kind words. We’re really happy to hear you received great service, that’s exactly what we aim for. We appreciate your continued trust and support.
Svar från CoverMy
Thank you for your kind words. We’re really happy to hear you always receive great service, that’s exactly what we aim for. We appreciate your continued trust and support.
Svar från CoverMy
Thank you for your review! We’re so pleased to hear you received excellent customer service, we really appreciate your kind words and support.
A very clear process.
4 november 2025
Svar från CoverMy
Thank you for your feedback! We’re glad you found the process clear and straightforward, we always aim to make things as simple and stress-free as possible
Svar från CoverMy
Thank you so much for your kind words! We're delighted to hear you found our team friendly, polite, and professional, your recommendation means a lot to us!
Happy good job
3 november 2025
Svar från CoverMy
Thank you! We're really glad to hear you’re happy with our service, we appreciate your feedback!
Always get Great customer service and…
Always get Great customer service and quick respond
10 november 2025
Svar från CoverMy
Thank you for your kind words!
We’re really happy to hear you always receive great service and quick responses from the team , that’s exactly what we aim for. We appreciate your continued trust and support!
Well impressed
Well impressed so pleased I phoned them Mark the Agent made me feel comfortable with his lovely attitude asked him to phone me back and he did just that would definitely recommend them to my friends and anybody else out there thanks Very much
7 november 2025
Svar från CoverMy
Thank you for your lovely feedback!
We’re so pleased to hear that Mark provided such a positive and friendly experience, he’ll be thrilled to know his professionalism and care made a difference. We truly appreciate your recommendation and look forward to helping you again in the future!
Great people good customers service…
Great people good customers service first time using this company affordable price :))
31 oktober 2025
Svar från CoverMy
Thank you so much for your kind words!
We’re delighted to hear your first experience with us was a positive one and that you found our prices affordable. We really appreciate you choosing us and hope to continue providing great service in the future!
Nice price .
31 oktober 2025
Svar från CoverMy
Thank you for your feedback! We’re glad to hear you’re happy with the price of your policy.
Absolutely disgusting and wouldn’t…
Absolutely disgusting and wouldn’t recommend anyone and i informed my other taxi fellow’s and in groups I hope you won’t get any new coustomers you are hidden thieves and scammers especially one of your colleague name daisy she played very well absolutely not happy with this company this was my last renewal from 26 I would leave and would never come back ..
6 november 2025
Svar från CoverMy
Thank you for your feedback. We’re sorry to hear you feel this way, as this isn’t the experience we want our customers to have. From our records, we can see that your policy has recently been renewed with us, so we’d like to understand more about what’s happened and what led to your concerns.
If you could please provide a bit more information about your experience, our Customer Engagement Team will be happy to review this in detail and assist in resolving the matter.
The customer service is very good they…
The customer service is very good they are helpful
6 november 2025
Svar från CoverMy
Thank you for your lovely feedback!
We’re really pleased to hear that you found our customer service helpful our team always aims to provide the best support possible.
Svar från CoverMy
Thank you for your kind feedback!
We’re glad to hear you found our service accessible, quick, and great to use. We really appreciate you taking the time to share your experience!
The team was amazing during my process…
The team was amazing during my process of taking an insurance with Covermy car
15 oktober 2025
Svar från CoverMy
Thank you so much for your kind words! We’re really pleased to hear that you found our team amazing during your insurance process , we’ll be sure to share your feedback with them!
Good service
The service offer was quick and easy. Polite helpful and understanding. No time wasting.
3 november 2025
Svar från CoverMy
Thank you for your feedback! We're really pleased to hear that the service was quick, easy, and delivered politely without any time wasted. If you need any further assistance, we're always here to help.
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