Only 2 negatives. 1. No facility to pay in cheques. 2. A fee is added for every transaction. This is an additional charge to the monthly premium for the account. In hindsight, i should have rea... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was trying to resolve a query over a transaction and my counting up chat bot wasn’t working, I sent an email from the wrong email address that wasn’t connected to my account. But Leah managed to fin... Se mer
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I just received my wages after a stressful delay, and I want to thank the Countingup team for their help. Debbie, Rochelle, and Dennis were incredibly compassionate, understanding, and patient throu... Se mer
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I broke my phone AND lost access to my email. Somehow Leah sorted it all out to verify the app on my new phone, without making it hard work for me, but still ensuring obvious safety checks were ticked... Se mer
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Företagsinformation
Om Countingup
Skrivet av företaget
Forget everything you know about business banking.
Countingup offers what traditional banks don’t – money, accounting and tax in one smart app, plus all the tools you need to help your business thrive. Think instant invoicing, automatic expense tracking, built-in accounting software, money-saving tax tools and live business insights. Countingup takes care of your financial admin so you have the time to focus on what you love.
Apply today in less than 4 mins, start accepting payments straight away and receive your debit Mastercard® in the post in a few days. You’ll also get a free 3 month trial with no strings attached. Over 100,000 sole traders, freelancers and UK Ltd companies have already chosen Countingup as their business current account. Will you be next?
Kontaktuppgifter
London, Storbritannien
- support@countingup.com
- countingup.com
4,3
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Tax Pot Saving Cash and Stress
Specifically about the tax pot - brilliant idea and saves so much stress and hassle. Set it up and think no more about it, money set aside on every incoming payment ready for the dreaded tax bill. Takes the stress right out of it all.
3 februari 2026
Omdöme utan inbjudan
Svar från Countingup
We're pleased to hear that you love our TaxPots as much as we do Shelley 🙌
Managing taxes is often the biggest headache for small businesses. Our Tax Pot is intended to be that peace of mind that those taxes are taken care of! ☺️
❤️ Team Countingup
Fast and easy to use for business 🥰🥰🥰🥰🥰
27 maj 2025
Svar från Countingup
We're feeling the love with this review Genet ☺️
We're delighted to hear that your finding our app useful for your business operation - that's exactly what we strive for.
❤️ Team Countingup
Your bank offers amazing facilities via…
Your bank offers amazing facilities via Countingup. It’s extremely helpful for business, with excellent VAT and billing services, and the mobile app is very easy to use.
29 januari 2026
Svar från Countingup
This is wonderful to hear Mahi - you've truly made our Friday! 😃
We've worked really hard to make sure that the VAT features we offer are beneficial for our customers. We're also pleased that you're finding the app easy & useful for all your businesses needs 📲
❤️ Team Countingup
It been a great and wonderful…
It been a great and wonderful experience banking with countjngup
29 januari 2026
Svar från Countingup
What a fantastic review Anthonia 😄
We appreciate you taking the time to share your experience with us. We've worked hard to build an experience that supports business owners.
❤️ Team Countingup
Great service
28 januari 2026
Svar från Countingup
We're pleased you're happy with our service ☺️
❤️ Team Countingup
Great online Banking for business…
Great online Banking for business owners. I will recommend
27 maj 2025
Svar från Countingup
Thank you for the lovely review Mathias 😊
We love to hear that Countingup is working for you and your business. We're also thrilled to hear that you're going to spread the word to other business owners!
Thanks for being with us!
❤️ Team Countingup
Svar från Countingup
Thanks for the fab review Irina 😊
We're so glad we could get everything sorted for you quickly! 😄
❤️ Team Countingup
Svar från Countingup
We know that for business owners, time is money - so we're thrilled to hear about your experience with Countingup so far Iftene 😊
We look forward to supporting you and your business in the future.
❤️ Team Countingup
Svar från Countingup
This is what we love to hear Pat! 🙌 🙌
We believe in building a platform that is smoother and more intuitive than what high street banks can offer - we're delighted that you can see this!
❤️ Team Countingup
Hassle-free account opening process
20 januari 2026
Svar från Countingup
Thank you for sharing your experience with us ☺️
We always strive to make our onboarding process as seamless as possible! We're glad to have you with us 💪.
❤️ Team Countingup
Svar från Countingup
Thanks for the 5 ⭐️ review!
We're glad to hear you're enjoying our services so far! If there's anything else we can help with in the future, don't hesitate to get in touch.
❤️ Team Countingup
excellent on-line banking system
15 januari 2026
Svar från Countingup
Thank you for the 5 stars David! 💫
We’re glad to hear you’re finding our system excellent. We look forward to continuing to support your business!
❤️ Team Countingup
Great with business compliance prompts.
Great with business compliance prompts.
Fees are not cheap and inward payments are not instant but overall very satisfactory
15 januari 2026
Svar från Countingup
Thanks for the review Jonty 😄
We've noted your comments on payment speeds, as we always want to improve things for customers where we can. We try to offer competitive pricing based on the variety of features we have built into our app 📲
We're glad that, overall, you're happy with your Countingup experience!
❤️ Team Countingup
Svar från Countingup
Thanks so much for the review Russ! We're happy to hear that this is the case and you're enjoying the app. Feel free to reach out if you ever have any questions 😀️.
❤️ Team Countingup
Efficient
The services provided, efficient
Easy transfer
The charges are considerably, bo hidden fees.
Customer chart services are professional
15 januari 2026
Svar från Countingup
Anike, thank you for the wonderful feedback!
We look forward to supporting a business with our efficient services and our professional support team! We're glad you recognise our approach of no hidden fees with our accounts.
❤️ Team Countingup
It’s very easy and convenient and fast…
It’s very easy and convenient and fast to use the service. I’m very happy
15 januari 2026
Svar från Countingup
Thanks for the 5 ⭐️ review!
We strive to save our small business owners as much time as possible, so we're thrilled to hear that the app is convenient for you!
❤️ Team Countingup
Easy to set up - Bank & Ltd
Easy to set up alongside my limited company. App is very intuitive and customer support excellent.
14 januari 2026
Omdöme utan inbjudan
Svar från Countingup
This review has made our day 😊
We've worked hard to make the app as beneficial as possible for business owners, so it's fab to hear that it's meeting that expectation for you! 🚀
We'll also make sure we pass your compliments over to our customer support team.
❤️ Team Countingup
You people are rubbish
You people are rubbish. Am going to close my business account with you people, how come you have system in place to talk to your customers. My account is blocked and nobody can help open my account
4 januari 2026
Svar från Countingup
We're really sorry to hear that you're considering closing your Countingup account. We don't want you to feel unsupported, and we want to assist you as much as we can with this.
I can see that a member of our team reached out over the weekend to outline the steps required to unblock your card. Additionally, today, we've sent further messages to your registered email and via our in-app secure messaging to try and move this forward for you.
If you can respond to our latest messages with some further details about where you're continuing to get stuck, we'll be more than happy to guide and assist you to get you up & running again!
❤️ Team Countingup
great service and quick
10 januari 2026
Svar från Countingup
Thanks so much for a lovely review David. We're happy to hear about the service that you've received. We've shared your feedback with our customer support team 👏
❤️ Team Countingup
Svar från Countingup
We're delighted that you love the features and ease of our app as much as we do!! 📲
❤️ Team Countingup
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.