Only 2 negatives. 1. No facility to pay in cheques. 2. A fee is added for every transaction. This is an additional charge to the monthly premium for the account. In hindsight, i should have rea... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was trying to resolve a query over a transaction and my counting up chat bot wasn’t working, I sent an email from the wrong email address that wasn’t connected to my account. But Leah managed to fin... Se mer
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I just received my wages after a stressful delay, and I want to thank the Countingup team for their help. Debbie, Rochelle, and Dennis were incredibly compassionate, understanding, and patient throu... Se mer
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I broke my phone AND lost access to my email. Somehow Leah sorted it all out to verify the app on my new phone, without making it hard work for me, but still ensuring obvious safety checks were ticked... Se mer
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Företagsinformation
Om Countingup
Skrivet av företaget
Forget everything you know about business banking.
Countingup offers what traditional banks don’t – money, accounting and tax in one smart app, plus all the tools you need to help your business thrive. Think instant invoicing, automatic expense tracking, built-in accounting software, money-saving tax tools and live business insights. Countingup takes care of your financial admin so you have the time to focus on what you love.
Apply today in less than 4 mins, start accepting payments straight away and receive your debit Mastercard® in the post in a few days. You’ll also get a free 3 month trial with no strings attached. Over 100,000 sole traders, freelancers and UK Ltd companies have already chosen Countingup as their business current account. Will you be next?
Kontaktuppgifter
London, Storbritannien
- support@countingup.com
- countingup.com
4,3
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Everything is going so well with the…
Everything is going so well with the account no bad experience yet
14 maj 2026
Svar från Countingup
Thanks for the review William!
We're so happy to hear your experience with us has been good so far. We're sure this will continue 😁️
Please feel free to reach out to us if we can help with anything.
❤️ Team Countingup
Great Service
9 maj 2026
Svar från Countingup
We're so glad you're having a great experience with us 🥰
❤️ Team Countingup
Svar från Countingup
We're thrilled with the compliments that you've given our service and our app Mr Uddin! ☺️. What you've described is exactly what we aim for every single day!
❤️ Team Countingup
Svar från Countingup
Thank you for the 5-star review!
We've worked hard to make our onboarding process as quick and straightforward as possible! We're pleased that you've had a smooth setup and can't wait for you to explore the other features we have available to you! 📲
❤️ Team Countingup
Business Banking at its best with…
Business Banking at its best with Countingup and definitely would recommend them to small business as mine for the wonderful support they give
21 oktober 2025
Svar från Countingup
Arthur, thanks so much for the wonderful recommendation! ⭐️
Reading this is the biggest compliment, as it goes to show the effort that our teams, whether that be product or our customer service team, truly are helping real business owners in running their small business! 🙌
❤️ Team Countingup
Svar från Countingup
Thanks for the lovely review Md 😊
We're pleased that you're happy with the service, as our team work hard to provide a great experience.
❤️ Team Countingup
Svar från Countingup
I'm really sorry you feel this way Andrew 😞
I've looked into the correspondence you've had with our team, and they've done what they can to assist you. However, as a regulated financial institution, we've got specific legal obligations. When a business is dissolved with Companies House, and it no longer exists as a legal entity, we're legally obligated to return the remaining funds to the Treasury Solicitor under Bona Vacantia - this is out of our team's hands.
If there's anything you feel we can help with, please let us know
❤️ Team Countingup
Svar från Countingup
What a lovely review to read!
We're thrilled that you picked Countingup to support you and your business.
❤️ Team Countingup
Simple and smooth process to access any…
Simple and smooth process to access any part of account and customer support is very quick.
Thanks
22 april 2026
Svar från Countingup
Thanks for the 5 star review Muhammad ⭐️
We're delighted that you're finding the app easy to use and that our team have been supportive when you've needed help. We know how busy business owners are, so we want to make everything as efficient as possible.
❤️ Team Countingup
Everything about Countingup is pure…
Everything about Countingup is pure professionalism in banking. Recently, I received my new card and activating it is just very easy
14 april 2026
Svar från Countingup
Wow, what a wonderful review Adeowo 😊
We're delighted with how you're finding the service and that as a business owner, you want things to be as seamless as possible. We're glad we've been able to make that happen! 🙌
❤️ Team Countingup
DO NOT USE
DO NOT USE - Absolutely horrendous experience with counting up...
With-holding Company funds for 30 days. We have bills, wages to Pay..... Terrible customer service.. AVOID
18 april 2026
Omdöme utan inbjudan
Svar från Countingup
I’m sorry to hear of your frustration Ian 😞
To provide some context on our processes, when we're notified that someone is no longer a director of a business, we need to suspend access to the account.
We then begin the process of organising a refund to the new director. We outline that refunds can take up to 30 days, but we do aim to complete them much sooner, if we can, within the same calendar week.
I can see our team have done all they can before the funds can be processed. If you need any further support please reach out in app.
❤️ Team Countingup
Svar från Countingup
Alex, thanks for taking the time to leave a great review!
We want our app to be simple but effective, making it straightforward for our customers to do what they need to do 📲 - we're pleased this has come across!
❤️ Team Countingup
Svar från Countingup
This is some fab praise Ken! ☺️
We know that reliability and efficiency are key needs for a business owner to keep things moving. It's great to hear we're hitting the mark for you.
❤️ Team Countingup
Svar från Countingup
Thank you for the 5-star review Dumitru! 🙌
We're thrilled to have you onboard and it's great to hear such positive praise about Countingup!
❤️ Team Countingup
Svar från Countingup
We're thrilled to hear that you're enjoying both the service and the app! Our team works hard to make sure everything is top-tier, so receiving this feedback means a lot! 🥲
❤️ Team Countingup
A pleasant experience
A pleasant experience! Everything is well done and intuitive. I highly recommend the business account to any entrepreneur.
13 april 2026
Svar från Countingup
Thank you so much for this glowing review Albert! ☺️
We're thrilled to hear that you're finding Countingup intuitive! Our top priority is to help business owners like yourself, so your recommendation means a lot to us 👏
❤️ Team Countingup
Svar från Countingup
We're sorry to hear your disappointment 😞
As a regulated financial institution, we continuously monitor accounts, which occasionally leads to Countingup taking the difficult decision to close an account.
We appreciate that this wouldn't have been ideal for you or your business.
❤️ Team Countingup
Svar från Countingup
Thank you for the feedback and the 👍!
We’re pleased to hear that everything is going well with your account.
❤️ Team Countingup
Svar från Countingup
This is what we love to hear! Thank you for the glowing review. 🤩
We’re here to make sure everything stays easy and stress-free.
❤️ Team Countingup
I had a 3 years ,positive experience…
I had a 3 years ,positive experience overall. The process was smooth and the staff were helpful and professional. Everything was handled efficiently, and I’m satisfied with the service provided.
7 april 2026
Svar från Countingup
Thank you for taking the time to leave such a wonderful review ☺️, it's fantastic to hear you've had a great experience over the last 3 years.
Your kind words will mean a lot to our customer support team - so we'll make sure we pass over this feedback 🙌
We look forward to continuing to support your business for many more years to come!
❤️ Team Countingup
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.