Quality of the products is excellent with a very high standard of manufacturing. With some really nice styles for all ages. Ordering from Cotton traders could not be simpler either on their web... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I use Cotton Traders shop in Sidmouth Devon frequently, in fact the vast majority of my wardrobe has been purchased there. I always find the staff to be helpful, friendly and a pleasure to deal with... Se mer
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Purchased online a swimming costume which I had to return as too small. Easy return to my local shop at no cost. Ordered a larger size delivered to store which fitted perfectly and such good quality.... Se mer
Made a purchase on line to be delivered to a local Cotton Traders store. Fitted garment on in store to ensure it fitted. Like to shop this way to avoid inconvenience of making possible returns. Staff... Se mer
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Företagsinformation
Skrivet av företaget
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Kontaktuppgifter
Unit 3, Royal London House, Fore Street, EX10 8AQ, Sidmouth, Devon, Storbritannien
- 01395 206686
4,6
Utmärkt
75 omdömen
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Lovely clothing great styles
15 april 2026
Svar från Cotton Traders - Sidmouth
We appreciate your positive feedback; we are delighted you find our clothing lovely and our styles great.
Just so easy to order what we wanted…
Just so easy to order what we wanted and been able to see what sizes were available.
Had delivered to a local CT store and easy to pick up.
Thank you.
1 april 2026
Svar från Cotton Traders - Sidmouth
We appreciate you taking the time to leave a review. We're happy to learn that it was easy to order what you wanted and pick it up at your local store.
Customer Services & All Weather Fleece Lined Waterproof Coat
Purchased 2 coats to be delivered to my nearest store which is over 1 and half hours drive away from me in Sidmouth. Reason for doing that is so I could try them on to see which coat fitted better and return the one not needed because I find that the size charts do not really relate to clothing nowadays, not consistent. I did not know if the store had changing rooms to even let me do this but thought I would see what would happen. Coats were waiting for me and I explained to Jo the Customer Services lady in Cotton Traders in Sidmouth what I wanted to do. She was extremely helpful. She opened the coats for me, showed me where I could try them on and then she even filled out the forms to return the unwanted coat within the store. She could not have done anything else to make my first experience any better. Quality of the All-Weather Fleece Lined Waterproof Coat is amazing. Coat is lightweight but, to me, is still warm, it is not bulky but feels substantial. I wish there was a 2 way zip but not a deal breaker, just more convenient for when sitting down. As I am a first time customer I was reminded of times gone by where staff would go out of their way to help customers and clothing was of such fantastic high quality. Very happy New Customer and a big thank you to Jo.
26 november 2025
Svar från Cotton Traders - Sidmouth
We're happy to hear that you had such a positive first experience and appreciate you sharing your feedback. We're glad the all-weather coat meets your expectations and that our store representative was so helpful. We value your comments regarding the zip and size charts. Thank you.
Svar från Cotton Traders - Sidmouth
We're happy to hear that you appreciate the in-store collection option. Thank you for your feedback.
The assistant was very helpful
The assistant was very helpful. I needed to know more about a product and she spent some time trying to answer the question. Also very friendly.
8 november 2025
Svar från Cotton Traders - Sidmouth
We're happy to hear that the assistant was helpful and friendly while answering your product questions. We appreciate your positive feedback and are glad you enjoyed your experience.
Branch staff friendly and helpful
Picked my order up from a local branch. The shop assistant was very helpful.
2 november 2025
Svar från Cotton Traders - Sidmouth
We're glad you enjoyed your experience at our local branch. It is wonderful to hear that our shop assistant was so helpful. Thank you for your feedback.
Lovely warm trousers
14 september 2025
Svar från Cotton Traders - Sidmouth
We are so glad to hear that the trousers are lovely and warm. We appreciate you taking the time to leave such positive feedback.
Svar från Cotton Traders - Sidmouth
We appreciate your positive feedback. We are so happy our website and brochures were easily accessible for you.
Extremely poor service.
Having ordered online to collect in store. having continued to check the status of my order, it sat as dispatched for 2 weeks. I contacted them and they said they will be in contact when it arrives in store. 5 days later still no contact. so emailed again and they said it arrived. the date being before the last email so they lied to me about it arriving. status still sat as dispatched. so NEVER had any contact from the store to say it was ready to collect. After collecting the status still remained as dispatched. who knows how long they were going to sit on this order before actually communicating. Pointless and a waste of time and a customer lost.
25 juli 2025
Omdöme utan inbjudan
Svar från Cotton Traders - Sidmouth
Thank you for taking the time to leave a review. We are sorry to hear about the issues you faced with your order's status and the lack of communication. Please can you contact our friendly Customer Care team on 0161 286 4321 or email customerservice@cottontraders.com so we can investigate this matter for you.
Kind Regards
Marie
Super service
Ordered 2 shirts on line, picked up at local store. But they were too big. Very easy to return and reorder. Fast and efficient service both on line and at store. thank you.
9 juli 2025
Svar från Cotton Traders - Sidmouth
We're happy to hear that you found our online and in-store service fast and efficient! We appreciate you sharing your positive experience regarding the return and reorder process. Thank you for your feedback.
Sidmouth branch 5/7/25
The assistant at Sidmouth branch was polite and quick dealing with my Click and Collect.
5 juli 2025
Svar från Cotton Traders - Sidmouth
We appreciate your positive feedback. We are happy to hear that the assistant at our Sidmouth branch was polite and provided you with quick service for your Click and Collect.
Easy to order and pay
Easy to order and pay. Fast delivery. I ordered 2 items, one as out of stock, but I was updated on that. Good quality items as a reasonable price.
15 juni 2025
Svar från Cotton Traders - Sidmouth
Thank you for your review. We're happy to hear that you found ordering and payment easy, and that you received fast delivery. We appreciate your positive feedback on our updates about the out-of-stock item and the quality of our items at a reasonable price.
Svar från Cotton Traders - Sidmouth
We're happy you find our lightweight summer trousers comfortable and nice. Thank you for your positive feedback 😊
Efficient service
23 maj 2025
Svar från Cotton Traders - Sidmouth
We appreciate your positive review and are glad the service was efficient.
Great to go into a Cotton Traders shop
It was great to discover a branch of Cotton Traders while on holiday in Sidmouth. The branch near me closed last year and the nearest one is now 30 miles away. It was good to feel the cloth and try on an item to choose the best size. I bought a t-shirt and looked at a blouse that unfortunately the shop did not have my size in stock. The shop had a good display of clothes both for myself and my husband. The assistant was very helpful.
13 maj 2025
Svar från Cotton Traders - Sidmouth
We're glad you discovered our Sidmouth branch while on holiday. We understand it's helpful to see our clothing in person, especially with your nearest branch being further away. We're happy to hear that you found what you were looking for and that our assistant was helpful. We appreciate your feedback.💖
Store staff friendly and efficient.
Made a purchase on line to be delivered to a local Cotton Traders store. Fitted garment on in store to ensure it fitted. Like to shop this way to avoid inconvenience of making possible returns. Staff very friendly and efficient.
23 april 2025
Svar från Cotton Traders - Sidmouth
Thank you for taking the time to leave a review. We're glad you enjoyed the convenience of shopping online and trying on in-store. We appreciate your kind words about our staff's friendliness and efficiency. Thanks for your feedback.
Sidmouth store collection…
Collected my parcel from Sidmouth store today. The ladies are so lovely and welcoming, and the other lady who wasn't in today is always lovely too.
6 maj 2025
Svar från Cotton Traders - Sidmouth
Thank you for your kind review! We're so glad to hear that you had a positive experience at our Sidmouth store. Our team strives to provide excellent customer service, and we're delighted that you found them to be welcoming and helpful.
Very helpful staff
Very helpful staff. Bought trousers and asked about different colours in the same style. The girl wrote down the details for me and let me know they’d be in later in the week.
27 mars 2025
Svar från Cotton Traders - Sidmouth
Thank you for your kind words. We are delighted to hear that you had a positive experience with our staff. We strive to provide excellent customer service and are glad that our team was able to assist you in finding the trousers you were looking for. We appreciate your feedback and will continue to work hard to ensure that all our customers have a positive experience.
Ordered on line
Ordered on line
It was so easy
Kept me informed as to where my order was.
Came on time
So easy to pick up from local shop
Staff very nice and helpful
Cropped trousers are brilliant just what I was looking for
Good quality
16 april 2025
Svar från Cotton Traders - Sidmouth
Thank you for your positive review! We are delighted to hear that you found our online ordering process easy and that you were kept informed of your order status. We strive to provide our customers with a seamless and enjoyable shopping experience, and we are glad that you were satisfied with the prompt delivery and the ease of picking up your order from our local shop. We appreciate your feedback and hope you continue to enjoy shopping with us.
Easy to order on website
Easy to order on website. Delivery also very good and items good quality and fit.
2 april 2025
Svar från Cotton Traders - Sidmouth
Thank you for your positive review. We are glad to hear you found our website easy to use, our delivery service efficient, and our products of good quality and fit. We appreciate you taking the time to share your experience.
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