Every time I shop at Cotton Traders is exciting. Always have new items. Easy to order. Quality always reliable, good quality & fast even with standard delivery. Returns just as easy but don't usually... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Itemx arrived quickly and fitted well. Quality good, as expected. Picked up from nearby store. Only reason not 5 stars is because the gentleman who served me was very pushy . He kept on about using t... Se mer
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Bought two shirts as they looked good and were a good price, unfortunately one came out of its first wash before even being worn minus a button. On closer inspection the button was faulty with a hole... Se mer
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Ordering is easy, with lots of offers & discounts available. I particularly like the Cotton Gold membership, as there are advance offers too. The quality of the clothing is always excellent, washin... Se mer
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Företagsinformation
Skrivet av företaget
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Kontaktuppgifter
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, Storbritannien
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4,4
Utmärkt
213 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Refunds take too long as of several…
Refunds take too long as of several days later still not given after returning goods
So one star only from me
18 augusti 2026
Svar från Cotton Traders
Dear G Taylor,
Thank you for your review.
We're truly sorry to hear about the delay in processing your refund. We understand how frustrating it can be to wait for a refund after returning items. We would be happy to look into the status of your return for you. Please email customerservice@cottontraders.com or call our customer care team on 0161 286 4321 with your returns tracking number and we can look in to this.
Kind regards,
Andrea
Reliable service and good quality
Fast delivery. Quality purchase. Comfortable to wear.
8 augusti 2026
Svar från Cotton Traders
We're so pleased to hear that you experienced fast delivery and are happy with the quality of your purchase, finding it comfortable to wear. Thank you for your wonderful feedback!
Love your catalogues
Love your catalogues, orders are speedily delivered. Sometimes though instead of free gifts, I would prefer a free delivery.
8 augusti 2026
Svar från Cotton Traders
We're so pleased to hear you love our catalogues and that your orders are delivered quickly. We appreciate your feedback regarding free delivery and will certainly pass this suggestion on to our team for consideration.
usual excellent quality from Cotton…
usual excellent quality from Cotton Traders,goods are always grest
7 augusti 2026
Svar från Cotton Traders
We are so pleased to hear that you consistently find our goods to be of excellent quality. Thank you for your wonderful feedback!
Arrived early and well rapped
Arrived early and well rapped quality is still great will be buying again
5 augusti 2026
Svar från Cotton Traders
We're so pleased to hear that your order arrived early and that you're happy with the great quality! We look forward to your next purchase.
Change your delivery supplier Evri
Change your delivery supplier Evri, I paid for goods 24 hour delivery, still not delivered 6 days later.
7 augusti 2026
Svar från Cotton Traders
Dear Geoff,
Thank you for your review. We appreciate you bringing this delivery issue to our attention. We understand your frustration with the delay and are actively looking into our delivery services to prevent future occurrences. On checking your account a full refund has now been issued.
Please accept our apologise for any inconvenience caused.
Kind regards,
Andrea
The quality of the clothes are second…
The quality of the clothes are second to none. They wash well and come up as good as new.
7 augusti 2026
Svar från Cotton Traders
We are so pleased to hear that you are happy with the quality of our clothes and that they wash so well! Thank you for your wonderful feedback.
Every time I shop at Cotton Traders is…
Every time I shop at Cotton Traders is exciting. Always have new items. Easy to order. Quality always reliable, good quality & fast even with standard delivery. Returns just as easy but don't usually need those. Absolutely love shopping with them. But also buy items for my family, even my 94 years old Mum who is still trendy.
7 augusti 2026
Svar från Cotton Traders
We're so pleased to hear that shopping with us is always exciting for you, and that you consistently find new items and reliable quality! It's wonderful to know that our ordering and returns processes are easy, and that you love shopping for your family too.
Don't use Evri
Don't use Evri, please. They always leave parcels in an unsafe place, in a communal area. Luckily nobody stolen it. Otherwise everything great, very pleased with Cotton Traders.
7 augusti 2026
Svar från Cotton Traders
We're pleased to hear you're very happy with our products. We understand your concerns regarding the delivery service and appreciate you bringing this to our attention. Your feedback is valuable to us.
Svar från Cotton Traders
We are so pleased to hear that our comfort trousers are a good fit for you! Thank you for your wonderful feedback.
Svar från Cotton Traders
We're so pleased to hear that you're happy with the great quality of your purchase. Thank you for your wonderful feedback and for letting us know you'd buy again!
Quick and easy to use the website order…
Quick and easy to use the website order arrived within a couple of days and all correct ☑️
7 augusti 2026
Svar från Cotton Traders
We are so pleased to hear that you found our website quick and easy to use, and that your order arrived promptly and correctly! Thank you for your wonderful feedback.
Delivered quickly
Delivered quickly. I ordered 2 sizes as was unsure of fit and it was easy to return one. Was good quality Button T Shirts so order 2 more in different colours.
7 augusti 2026
Svar från Cotton Traders
We are so pleased to hear that your order was delivered quickly and that the return process was easy for you. It's wonderful that you found the Button T-Shirts to be of good quality and decided to order more!
Svar från Cotton Traders
We're so pleased to hear that you are very happy with your purchase, and that you found it to be well-made, true to size, and comfortable. Thank you for your wonderful feedback!
Svar från Cotton Traders
We're so pleased to hear that you're happy with the quality of your purchase and that the size was a perfect fit. Thank you for your wonderful feedback.
Straightforward ordering process on the app
The ordering process was very straightforward using the Cotton Traders app on my mobile. Delivery was extremely quick - it actually arrived on a Sunday though I hadn't paid any extra - just selected standard delivery.
7 augusti 2026
Thought quality was fine but items too…
Thought quality was fine but items too big so returned and re- ordered in a smaller size. Still waiting for my refund.
7 augusti 2026
Svar från Cotton Traders
Thank you for your feedback. We're sorry to hear that the sizing was not quite right for you on your initial order. We understand your frustration about waiting for your refund and assure you that it will be processed once your returned items are received and checked at our warehouse.
Very pleased with my purchases as they…
Very pleased with my purchases as they were up to usual excellent quality I usually get.
2 juli 2026
Great products.
Good quality profuct, have all four colours.
Delivery as and when expected.
7 augusti 2026
Detta är Trustpilot
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