Quality below par but efficient ordering and delivery service. Product looks good/feels good - BUT defect in the stitching on one of the seams means I have to machine stitch it first myself before I... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I always love the clothes I order from Cotton Traders as the quality of the goods are always good You usually get a delivery within 3 days but can always check where your parcel is Ordering from C... Se mer
Good quality products - offered at great prices. Ordered online and collected from shop - buying other items whilst there. Speedy service and very pleasant shop staff. I regularly wear Cotton Trade... Se mer
Simple to order. Product quality as expected. Standard delivery was sufficient. Very pleased with the reversible tops - soft, warm, great slouchy collar, cody and comfortable. Delighted with the or... Se mer
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Företagsinformation
Skrivet av företaget
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Kontaktuppgifter
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, Storbritannien
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4,4
Utmärkt
210 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Chinos fitted well and arrived on time
27 juni 2026
Easy to order
Easy to order. Goods arrived quickly. Shorts Look good. Good length . Husband liked them. Cotton a bit on the thin side so don't know how long they will last but ideal for this weather.
28 juni 2026
Excellent service.
I got my goods on time and well packaged. Also as described in brochure. I don't need any more.
28 juni 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Decent Value
Sale items with reduced prices provided improved value, and good communication.
Delivery firm should have tried to hand package to me instead of leaving in insecure vestibule area.
28 juni 2026
Svar från Cotton Traders
Thank you for your review. We are glad to hear that you were satisfied with your order and your comments regarding delivery practice will be forwarded to our courier for future improvement.
Smart shirt
What a lovely shirt my husband looks great in it brilliant colours and lovely and cool for hot days the fit is perfect
28 juni 2026
Trusted company!
I’m really pleased with my purchase from Cotton Traders. The quality of the clothing is excellent, with soft, comfortable fabrics that feel durable and well made. The fit was exactly as expected, and everything looked just like the photos online. The ordering process was easy, delivery was prompt, and the overall shopping experience was fantastic. I’ll definitely be buying from Cotton Traders again and would happily recommend them to anyone looking for comfortable, high-quality clothing at great value.
27 mars 2026
Very pleased with my purchase they fit…
Very pleased with my purchase they fit well and are very comfortable. Very happy
28 juni 2026
Excellent Purchase
The 4 pairs of trousers I have bought this summer have all been exceptional. True to size and good quality.
28 juni 2026
Disappointed with the return service
Disappointed with the return service. No QR code was sent to my email so I rang the customer service twice. First to be told to give them a call back after 24hours and then to be told I need to write the fetid label out myself and send via Royal Mail which is love expensive. I got the impression they thought it was my fault I didn’t receive the QR code.
28 juni 2026
Svar från Cotton Traders
Thank you for leaving a review. We are so sorry to hear of your negative experience regarding our returns process and can assure you that your comments will be passed on for future improvement. I have today sent your QR code to your email address and placed a flag on your account to ensure a full refund is issued upon return.
Please accept our sincere apologies for any inconvenience caused.
Kind regards,
Niamh
First class quality and excellent fit
First class quality and excellent fit. Have bought similar tops in the past and always really pleased with the purchase ,including the price paid
28 juni 2026
Good quality products at affordable prices
Good quality products - offered at great prices. Ordered online and collected from shop - buying other items whilst there. Speedy service and very pleasant shop staff. I regularly wear Cotton Trader products.
3 juli 2026
Omdöme utan inbjudan
Prompt delivery and items true to size.
Prompt delivery and items true to size.
Very happy 😊
27 juni 2026
I'm only giving half stars (3/5) as…
I'm only giving half stars (3/5) as I've only received half my order. I have sent an email explaining the non-receipt but not yet had a reply, so I don't know what's happening. The one pair of trousers I have received are very good quality and style and I'm looking forward to receipt of the other pair ordered.
27 juni 2026
Svar från Cotton Traders
Thank you for leaving a review. We are so sorry to advise that the trousers unfortunately went out of stock when you placed the order, therefore we have had no choice but to issue a refund for this item. Please accept our sincere apologies for any inconvenience caused by this.
Kind regards,
Niamh
Sizing issues
Ordered three pairs of shorts ,one fitted as per my size
The other two same size but didn't fit at all
28 juni 2026
Svar från Cotton Traders
Thank you for leaving a review. We are sorry to hear that our sizing did not meet your expectations. I have today placed a flag on your account to ensure you receive a full refund should you return these items to us. Please accept our apologies for any inconvenience caused.
Kind regards,
Niamh
Stretch jeans
Although the fit and fabric was good, the lack of pockets means I will not be buying anymore.
28 juni 2026
Svar från Cotton Traders
Thank you for leaving a review. Rest assured your comments regarding pockets will be passed on to our buyers for future consideration. Please accept our apologies for any inconvenience caused.
Kind regards,
Niamh
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.