I love the sandals.I was given notification when the item was dispatched but no communication when ready to collect. I called into the shop to enquire and found the parcel already delivered. This has... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered straight leg cords online but had to return for a shorter length which fit perfectly.My only concern is that ordering online to collect from store i was charged for postage(item was under £36-... Se mer
Företaget har svarat
Wonderfully helpful staff at the Dartmouth branch steamed my very, very creased bought-on-line raincoat and turned it something I’d be happy to wear. I had been thinking of returning it - so they save... Se mer
Företaget har svarat
Good store, Great Customer service and manager had great knowledge of products
Företaget har svarat
Företagsinformation
Skrivet av företaget
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Kontaktuppgifter
Duke Street 7, TQ6 9PY, Dartmouth, England, Storbritannien
- 0180 3227721
4,2
Bra
14 omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy and quick to order fast delivery…
Easy and quick to order fast delivery and great quality goods
26 februari 2026
Svar från Cotton Traders - Dartmouth
We appreciate your positive feedback. We're happy you found it easy and quick to order, with fast delivery and great quality goods.
Ordered straight leg cords online but…
Ordered straight leg cords online but had to return for a shorter length which fit perfectly.My only concern is that ordering online to collect from store i was charged for postage(item was under £36-the original price but 15%off)Store informed me that if I order from the store no postage is charged.Ordering online rather negates the discount.Lesson learnt.
30 oktober 2025
Omdöme utan inbjudan
Svar från Cotton Traders - Dartmouth
We appreciate your feedback and are glad the shorter length cords fit well. We regret you were charged postage for your online order. We'll review our policy regarding online orders collected in-store to prevent this issue in the future. Thank you for bringing this to our attention.
Good store
Good store, Great Customer service and manager had great knowledge of products
30 september 2025
Svar från Cotton Traders - Dartmouth
We are so happy to learn that you found our customer service helpful and our staff knowledgeable. Thank you for your positive feedback.
Svar från Cotton Traders - Dartmouth
Thank you for your positive feedback! We're glad to hear you were happy with your purchase and our service. Your satisfaction is important to us.
Quick delivery & ease of collection in…
Quick delivery & ease of collection in store
11 december 2024
Svar från Cotton Traders - Dartmouth
We're delighted to hear your order arrived quickly and that you found the in-store collection process easy and convenient! Providing a seamless and efficient experience for our customers is a top priority for us, and we're thrilled to hear that we met your expectations. Your feedback is invaluable as it helps us understand what we're doing well and where we can continue to improve. We appreciate you taking the time to share your positive experience and hope you enjoy your purchase. We look forward to welcoming you back to our store in the future. Thank you for your kind words.
Sally Drysdale, Cotton Traders
Wonderfully helpful staff in Dartmouth
Wonderfully helpful staff at the Dartmouth branch steamed my very, very creased bought-on-line raincoat and turned it something I’d be happy to wear. I had been thinking of returning it - so they saved the sale and created a happy customer.
5 december 2024
Omdöme utan inbjudan
Svar från Cotton Traders - Dartmouth
We're so glad to hear that our staff at the Dartmouth branch was able to help you with your raincoat. It's wonderful that they were able to turn a potentially frustrating situation into a positive experience for you. We appreciate your kind words and are happy to hear that you're a satisfied customer.
Great comfortable sandals
I love the sandals.I was given notification when the item was dispatched but no communication when ready to collect. I called into the shop to enquire and found the parcel already delivered. This has never happened before.
1 maj 2024
Bought a Chino jacket online
Bought a Chino jacket online, nice fit looks well made . didn't have the blue one in the shop but tried the green one for size blue fits well.staff in shop very helpful,had to get the jacket from stock room as not summer range?
28 april 2024
Staff were amazing especially Maisy
Staff were amazing especially Maisy, she was so helpful with picking a gift for my mother on Mother's Day!
2 mars 2024
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.