The clothing came really quickly to my nearest garden centre. I ordered some clothing to get the William Morris umbrella and canvas tote bag for my daughter who loves William Morris’s designs. Fort... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I get their catalogues regularly which enables you to browse products and make choices. Their range of garden and household goods is large and the prices are reasonable. They often have sales or gi... Se mer
Företaget har svarat
First and foremost the items Cotton Traders sell can be relied on to be good quality. Secondly the prices are reasonable and delivery is fast and accurate. Lastly - even their free gifts are wo... Se mer
Företaget har svarat
Good quality, affordable, perfect sized clothes (never returned a single item in donkey's years except one order sent by mistake). Rapid delivery of well packaged goods. Thank you. My wardrobe is fu... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Kontaktuppgifter
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, Storbritannien
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4,4
Utmärkt
213 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ease of access around website
Ease of access around website
Fast delivery
Value for money
11 augusti 2026
Continued Good Service
I am always satisfied with my purchases - safe in knowledge that if not I can easily return the items and get my money back.
My recent purchases include shorts and polo shirts
10 augusti 2026
The shorts are made of poor quality and…
The shorts are made of poor quality material and look awful.
11 augusti 2026
Ny order came really quickly to my…
The clothing came really quickly to my nearest garden centre.
I ordered some clothing to get the William Morris umbrella and canvas tote bag for my daughter who loves William Morris’s designs.
Fortunately the clothing fits and is nice, particularly the black jumper with side zips which is really soft. The Morris goods are good quality and I am pleased with this freebee .
21 augusti 2026
Omdöme utan inbjudan
Clothing as described and a good fit
Clothing as described and a good fit. Delivery was delayed for a day but the driver was very friendly
4 augusti 2026
Swift delivery
Swift delivery, quality and fit were perfect. I have been a customer for many years and always been satisfied.
11 augusti 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
pleased with service
10 augusti 2026
Svar från Cotton Traders
Thank you for the review regarding our service.
Svar från Cotton Traders
We're pleased to hear that you found the ordering process easy and that your delivery was quick. Thank you for your wonderful feedback.
I ordered mid wash denim jeans and got…
I ordered mid wash denim jeans and got black and no shorts. You are supposed to give me what I want not what you want to get rid of.
11 augusti 2026
Svar från Cotton Traders
Thank you for the review, we are sorry for the delay on the shorts.
On looking at the order placed online, and the jeans ordered were our men’s jeans in colour black I do apologise if this was not meant to be ordered I have placed a note on your account to ensure a refund is issued in full for the black jeans should you wish to return them.
I can also see that the shorts are on a pre order till December, if this delay is too long, please call our friendly Customer Care team on 0161 286 4321.
Many thanks,
Tyler
Svar från Cotton Traders
We're pleased to hear that you found our website easy to use and that you are happy with the high standard of our clothes. Thank you for your wonderful feedback.
cancelled order as they had not arrived…
cancelled order as they had not arrived in seven days
11 augusti 2026
Svar från Cotton Traders
Thank you for the review, we apologise for the delay in your order.
I can see on looking at your account and speaking with your wife, a full refund has been issued dated 19th August, please allow 3-5 working days for the refund to show back onto the original payment.
If you require any further assistance, please contact our friendly Customer Care team on 0161 286 4321.
Many thanks,
Tyler
The sales side easy but !
The sales side easy, delivery hopeless, stuck with Evri for 5 days and even then no delivery date, cancelled order
11 augusti 2026
Svar från Cotton Traders
We're truly sorry to hear about the delivery issues you experienced. We are actively reviewing our delivery partners to prevent such delays.
TO LONG TO WAIT
Waiting an awfully long time for my cardigan I think someone must be knitting it for me, bought a t shirt too, it will only last about two washes. Very poor material.
Doubt I will use CT again. Not happy with the long wait time.
7 augusti 2026
Omdöme utan inbjudan
Svar från Cotton Traders
Thank you for the review, we are sorry for the delay in your order and the quality of the items received.
On looking at your order, I can see that there is now no stock available for the cardigan, I have issued a refund for the cardigan today, please allow 3-5 working days for the refund to show back onto the original payment method.
I have also noted your account to ensure a full refund is issued for the item’s that are not to your expectations.
Should you require any further assistance, please contact our friendly Customer Care team on 0161 286 4321.
Many thanks,
Tyler
Once again quick delivery and great…
Once again quick delivery and great quality products.
Thankyou
11 augusti 2026
Svar från Cotton Traders
We're delighted to hear that you received a quick delivery and are pleased with the quality of your products. Thank you for your wonderful feedback.
Straightforward Cotton Traders
25 juni 2026
Svar från Cotton Traders
Thank you for the review on your most recent order. 😊
It was first time of ordering
It was first time of ordering. Can't really comment except to say it was a bit slow for delivery.
10 augusti 2026
Svar från Cotton Traders
Thank you for your feedback on your first order. We're sorry to hear that the delivery was a bit slower than expected. We appreciate you bringing this to our attention.
Bought a pair of these boots 4 weeks…
Bought a pair of these boots 4 weeks ago. So comfortable, no rubbing edges, no plasters needed. Bought another 2 pairs immediately.
11 augusti 2026
Svar från Cotton Traders
We're so pleased to hear how comfortable your new boots are and that they didn't require any breaking in. It's wonderful that you loved them so much you decided to purchase more.
Returned an item to the shop
Returned an item to the shop the girl was very helpful and sorted it all out quickly
10 augusti 2026
Svar från Cotton Traders
We're pleased to hear that you had such a positive experience when returning your item and that our team member was helpful and efficient. Thank you for your kind feedback.
First and foremost the items Cotton…
First and foremost the items Cotton Traders sell can be relied on to be good quality.
Secondly the prices are reasonable and delivery is fast and accurate.
Lastly - even their free gifts are worth having!
I would like their offers, which often only apply if you spend £35 or more, to be available at a lower min. spend as I am on a tight budget.
Also, could you stock a larger range of ladies pants (underwear) - you only seem to do the 'full' pant?
11 augusti 2026
Svar från Cotton Traders
We're pleased to hear you appreciate the quality of our items, our reasonable prices, and fast delivery. We also value your feedback regarding the minimum spend for offers and the range of ladies' underwear. We will certainly pass your suggestions on to our team for consideration.
Detta är Trustpilot
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