I received a voucher from Cotton Traders which led me to look in brochure! I discovered a beautiful blouse half price , then another blouse at full price with trousers to co ordinate colours in both t... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A comfortable jacket that fits true to size. The colour described as Pink Heather is not entirely accurate as it is more akin to a light plum colour, nevertheless it is a very colour especially for ma... Se mer
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Good quality clothing and customer services are very helpful and efficient if there is a problem. My husband loves the easy care trousers (our last order). Fit perfectly and look very smart. He tried... Se mer
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Clothes are great value but you could do better on delivery and returns. Item for return checked in to post office early last week and yet to receive acknowledgement. Other companies ( Boden, Next e... Se mer
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Företagsinformation
Skrivet av företaget
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Kontaktuppgifter
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, Storbritannien
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4,4
Utmärkt
215 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great clothing
The web sight is always easy to use ,my order arrived in great condition.The delivery was very good.And the jacket fitted perfectly.Thank you
4 september 2026
Cotton traders clothes are made…
Cotton traders clothes are made well.There styles are great .They also give out vouchers which brings the price when buying goods.
5 september 2026
Why I shop Cotton Traders.
Wanted a particular item from Cotton Traders which was all good. Since have had some bargains,downside they generate a lot of mail both e and junk but will still shop there.
4 april 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Ladies cords
There is always room for improvement, on the whole not bad. Had a delivery problem but one phone call and it was sorted.
5 september 2026
Svar från Cotton Traders
Thank you for your review.
I am glad to hear that the delivery problem you experienced was resolved over the phone.
If you have any more feedback to share, please email us at customerservice@cottontraders.com
Any feedback is greatly appreciated and directly helps us to improve our service.
Kind regards,
Alex
Cotton Traders Customer Support
I phoned you as my parcel hadn't…
I phoned you as my parcel hadn't arrived.I'd had a txt from Evri to say parcel delayed then nothing.I spoke to a very polite man who said he would get in touch with Evri.My parcel arrived next day.Thank you and it is so nice to be able to talk to a real person and not AI x
5 september 2026
Svar från Cotton Traders
We are so pleased to hear that your parcel arrived the very next day after you contacted us! It's wonderful to know that our team was able to assist you efficiently. Thank you for your kind words.
Svar från Cotton Traders
Thank you for your wonderful feedback! We are so pleased to hear that you are happy with the quality of your order and the speed of your delivery.
Colour of jacket wasn't as advertised
Delivery was quick. Jacket colour wasn't as described. Advertised as dark brown but is was a reddish colour.
5 september 2026
Svar från Cotton Traders
Thank you for your review.
I am sorry to hear that the colour of the item was different to what was advertised.
Having looked on your account, I can see that we have received the item back and a refund has been issued.
The item will be inspected and any necessary changes to the item description will be made upon review.
I do apologise for any inconvenience caused.
Kind regards,
Alex
Cotton Traders Customer Support
Svar från Cotton Traders
We're delighted to hear that your order was delivered on time and that the items were as described. Thank you for your wonderful feedback!
Delivered as promised.
5 september 2026
Svar från Cotton Traders
Thank you for your review!
We are glad to hear that your order was delivered as promised.
Always good service and good quality
It is always easy to navigate the Cotton Traders website, the descriptions are accurate, the clothes are delivered quickly, and are always of good quality and all that I had hoped they would be - often even more! I have used Cotton Traders for years and have recommended them to my friends.
27 juli 2026
Svar från Cotton Traders
We are so pleased to hear that you consistently find our website easy to navigate, our descriptions accurate, and our clothes delivered quickly and of good quality. It's wonderful to know that our items often exceed your expectations and that you've recommended us to your friends!
The quality of the products is best i…
The quality of the products is best i have ever experienced. I always buy something from here because of the good quality.
21 juli 2026
Svar från Cotton Traders
We're so pleased to hear that you consistently find the quality of our products to be the best you've experienced.
Easy order process on line
Easy order process on line, quick delivery and excellent fit
5 september 2026
Svar från Cotton Traders
We're so happy to hear that you found the online ordering process easy, that your delivery was quick, and that the fit was excellent. Thank you for your wonderful feedback!
Svar från Cotton Traders
Thank you for your review!
We are glad to hear that you are happy with the practicality of the jumper.
Svar från Cotton Traders
We're glad you like the fit of our jeans!
I am sorry to hear that the item is longer than advertised.
If you would like a replacement to be sent out (subject to stock availability), please call our friendly Customer Care team on 0161 286 4321.
Kind regards,
Alex
Cotton Traders Customer Support
Svar från Cotton Traders
We are so pleased to hear that you found the ordering process easy and that your delivery arrived quickly. Thank you for your kind feedback!
Still waiting to open parcel
15 september 2026
Svar från Cotton Traders
Hello Mr Gold,
Thank you for your review.
Having looked into this, I can confirm that your parcel was delivered on the 8th of September.
If you require any further assistance, please do not hesitate to get in touch.
Kind regards,
Alex
Cotton Traders Customer Support
Always had good service.Good quality…
Always gad good service.Good quality products at a fair price.
5 september 2026
Svar från Cotton Traders
We're so pleased to hear that you consistently receive good service and are happy with the quality products at a fair price. Thank you for your wonderful feedback!
Measured trousers were 2 inches longer…
Measured trousers were 2 inches longer than advertised
5 september 2026
Svar från Cotton Traders
Hello Michael Shand,
Thank you for your review.
I am sorry to hear that the item you received was the wrong size.
We kindly ask that you return the incorrectly sized item. I have ensured that this is a free return as long as you use either the Royal Mail or EVRi pre paid returns label.
Please call our friendly Customer Care line on 0161 286 4321 and let us know whether you would like a replacement (subject to stock availability) or a full refund upon receipt of the item's return.
Alternatively, you can email us at customerservice@cottontraders.com
Kind regards,
Alex
Cotton Traders Customer Support
Every time we order we know we are…
Every time we order we know we are going to get quality produce and never are disappointed with anything . The speed of delivery is first class.
5 september 2026
Svar från Cotton Traders
We are so pleased to hear that you consistently receive quality produce and are never disappointed with your orders! It's wonderful to know that you find our delivery speed to be first class.
The clothes I buy from Cotton Traders…
The clothes I buy from Cotton Traders are great. BUT, the trousers I used to buy have changed and not for the better. I will put something in writing to explain but I am unsure where to send it. I do not think here is the right place for that.
31 mars 2026
Svar från Cotton Traders
Thank you for your review.
I am sorry to hear of the problems you are experiencing with the trousers.
We would welcome the opportunity to discuss this further. Please send an email to customerservice@cottontraders.com describing the issues you are experiencing with them.
I do apologise for any inconvenience caused.
Kind regards,
Alex
Cotton Traders Customer Support
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.