Previously had a cosmo grill which lasted well, so have purchased another. Not used it yet though but will soon. Seems solid like the previous one and a little testing to put together but managed i... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The BBQ is a great design and good quality product. It came in a brilliantly designed package/box the instructions were really clear and very easy to follow. It seemed like there were a lot of parts f... Se mer
I did a fair amount of research before I decided to get a Cosmogrill BBQ and cover. I'm very happy with both, good build quality for both items. The build instructions are a little abstract at times,... Se mer
I bought the Ignis Smoker Charcoal Barbecue & cover. Great communications, fast delivery (of the BBQ), well packaged. Assembly instructions are very good. The unit went together really well, is a gene... Se mer
Företaget har svarat
Företagsinformation
Om CosmoGrill
Skrivet av företaget
Welcome to CosmoGrill — the UK's home of premium barbecues and outdoor cooking.
Founded in 2016, CosmoGrill has grown from a passion for great outdoor cooking into one of the UK's most trusted barbecue brands. Whether you're a casual weekend griller, a family entertainer, or a dedicated pitmaster chasing the perfect smoke ring, we have a barbecue built for you.
Our range covers everything from compact charcoal kettle grills and XL offset smokers to powerful gas barbecues and innovative hybrid dual-fuel models that give you the best of both worlds. Every CosmoGrill product is designed with you in mind, combining quality materials, thoughtful features, and accessible pricing so that great outdoor cooking is available to everyone.
Based in the UK, we support our customers with responsive service and a genuine focus on getting things right. We also stock a wide range of spare parts, helping you extend the life of your barbecue and get the most out of your purchase for years to come.
Why choose CosmoGrill?
- Free next-day delivery across mainland UK
- Free returns on all barbecues
- Same-day warehouse collection available
- Best price guarantee on every order
With 125+ products and thousands of happy customers across the UK, our Trustpilot reviews speak for themselves. We take every piece of feedback seriously, whether it is a glowing five stars or something that needs putting right, because delivering a great experience matters to us.
Join thousands of customers already cooking with CosmoGrill.
Explore the full range at cosmogrill.com and find your perfect barbecue today.
Why Choose CosmoGrill
Skrivet av företaget
- Built for Real BBQ Experiences
- From charcoal and gas classics to dual fuel versatility, every CosmoGrill barbecue is designed to deliver performance, durability, and great value. Whether you're cooking for two or hosting a full garden party, our grills are built to handle it.
- Fast Delivery, Reliable Support
- Enjoy free next day delivery across mainland UK, easy returns, and responsive customer support when you need it. We are here before and after your purchase.
- Spare Parts, Not Replacement BBQs
- We stock a wide range of spare parts so you can keep your barbecue going for years. A smarter, more sustainable way to enjoy outdoor cooking.
Shop with Confidence | Built on Trust
Fast delivery, easy returns, and support you can rely on.
We stand behind every CosmoGrill purchase. Enjoy free next-day delivery across mainland UK, free returns on all barbecues, and responsive UK-based customer support. If something is not right, we will work quickly to put it right. Simple as that.
Kontaktuppgifter
Unit A3, Middlesex Business Centre, UB2 4AB, London, Storbritannien
- 02081912091
- support@cosmogrill.co.uk
- cosmogrill.com
BBQ Season Ready? - SPRING SALE IS LIVE!
4,5
Utmärkt
582 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I bought the product
I bought the product, it turned up damaged, I contacted the customer service instantly, sent them photos via email and heard nothing back. This was 1 month ago.
18 mars 2026
Svar från CosmoGrill
Hi Jon,
Thank you for your review, and we sincerely apologise for the experience you've had — receiving a damaged product is incredibly frustrating and not the standard we hold ourselves to.
Having looked into this, we can see that your email was received on 19th March and our team responded on 20th March — within our 24-hour response commitment. Unfortunately, as we didn't receive a reply to that email, the ticket was automatically closed on our end.
We completely appreciate that our response may have been missed, gone to spam, or simply got lost — and we're sorry we didn't follow up sooner.
We have replied to your email again today, including a screenshot of our original response for reference. Could you please check your inbox and spam folder and reply directly to that email with the information our team has requested? We want to get this resolved for you as quickly as possible.
Please don't hesitate to reach out if you need anything further — we're committed to making this right.
CosmoGrill Customer Support
Really pleased with this. Great value and service!
Really pleased with this.
The grill itself is solid, well built, and straightforward to put together. It feels like a proper piece of kit rather than something flimsy, and once you get used to it the heat control is good. Its fun to use.
What stood out just as much was the service. Zandra was incredibly helpful throughout, responsive, and went out of her way to make sure everything was sorted quickly and properly. That level of support gives you real confidence in buying from a smaller business.
Delivery was smooth and everything arrived as expected.
Looking forward to using it properly over the summer with the family and friends.
4 april 2026
Omdöme utan inbjudan
Svar från CosmoGrill
Thank you for such a thoughtful review. It is great to hear the grill has made a strong impression and that you are enjoying using it.
Really pleased the whole experience, from delivery to customer support, lived up to expectations. We will make sure your kind words are passed on to Zandra; she will really appreciate that.
Hope you get plenty of great BBQs over the summer with family and friends. Thanks again for taking the time to share this.
CosmoGrill
Svar från CosmoGrill
Thank you for the review, Paul. Glad to hear everything arrived on time and that you are happy with the quality. We really appreciate you taking the time to share your feedback.
CosmoGrill
Replacement for an old coal only BBQ
Bought this BBQ to replace an old coal only bbq, and it has been fantastic!
Both the coal and gas sides get up to really good temperatures, and ive been able to smoke some steaks in the offset. Getting coal started is much easier using the side burner an a chimney
There construction is easy enough but would take most people 1-2 hours, an extra set of hands would help in the early stages when fixing the legs to the main body and you need to rotate the BBQ on its front and back a couple of times.
Its a sturdy enough BBQ for the price and the materials and thickness seem adequate, no warping or bending when it reaches temperature.
There was a small bend on the lip that goes to the drip tray, no effect on the use, but the customer service rep, Ian, resolved this within a few hours of my whatsapp message.
Overall the product is very good quality for the price and the customer service has been outstanding. Very big thank you to Ian!
1 april 2026
Omdöme utan inbjudan
Svar från CosmoGrill
Thank you for taking the time to share such a detailed review, Connor. It is great to hear the BBQ has been a solid upgrade from your old one and that both the coal and gas sides are performing well. Nice to hear you have already made the most of the smoker too.
Sorry to hear about the small bend, but really pleased Ian was able to get that sorted quickly for you. We will make sure your thanks are passed on to him.
Appreciate your kind words on both the product and the service, and hope you get plenty more great BBQs out of it.
CosmoGrill
Awesome products and customer service
Best BBQ grill I have owned and used, slight issue on unpacking but quickly and efficiently resolved by Kiran within 24 hours. Absolutely faultless customer service. Never experienced better!
4 april 2026
Omdöme utan inbjudan
Svar från CosmoGrill
Thank you for the review, Adam. That is great to hear, especially knowing it is the best BBQ you have owned so far. Sorry, there was a small issue at the start, but really glad Kiran was able to get it sorted quickly for you. We will make sure your kind words are passed on; it will mean a lot. Thanks again for sharing your experience.
CosmoGrill
Perfect delivery and incredible product!
16 mars 2026
Svar från CosmoGrill
Thank you for the review, Giulia. Really glad to hear everything arrived perfectly and that you are loving the product. We appreciate you taking the time to share your experience.
CosmoGrill
Svar från CosmoGrill
Thank you for the review, Steven. Glad to hear the delivery was quick and everything went smoothly. We appreciate you taking the time to share your feedback.
CosmoGrill
Svar från CosmoGrill
Thank you for the review, Jamie. Really glad to hear the BBQ was exactly what you were looking for. Appreciate you taking the time to share your feedback.
CosmoGrill
Svar från CosmoGrill
Thank you for the review, Davide. Great to hear you are loving the BBQ, especially the quality and how it looks. Glad it reached you quickly too. Really appreciate you sharing your feedback.
CosmoGrill
Arrived within postage timescale
Arrived within postage timescale
Instructions to erect were only just adequate and could do with some improvement , maybe a YouTube video would suit best. Took around 2 to 3 hours to erect.
Barbecue is light weight so no issues moving it around
Piped up to the calor gas bottle and no leaks or issues
Would recommend
16 februari 2026
Svar från CosmoGrill
Thank you for your review, Julian. Glad to hear everything arrived on time and that the setup went smoothly overall, even if it took a bit of time. We appreciate the feedback on the instructions, which is really helpful and something we are always looking to improve, and a video guide is a great suggestion.
Good to know everything is connected safely with no issues, and that it is easy to move around. Thanks again for the recommendation and for sharing your experience.
CosmoGrill
Svar från CosmoGrill
Thank you for the five-star review, Sophie. Glad to hear it arrived quickly and was easy to put together. Even better to know you are loving it. Thanks for sharing your experience.
CosmoGrill
A lovely bbq and great service.
Delivery went as it should. BBQ itself is excellent. Easy to put together (a little daunting initially, but actually very straightforward). Rotisserie addition was well worth it.
11 mars 2026
Svar från CosmoGrill
Thank you for the five-star review, Barny. Great to hear delivery went smoothly and that the BBQ lived up to expectations. Thanks for sharing your experience.
CosmoGrill
Not used the Barbecue yet or even…
Not used the Barbecue yet or even opened the boxes but plan to be using it this summer. Grill arrived with next day delivery and was well packaged.
17 mars 2026
Svar från CosmoGrill
Thank you for the review, David. Glad to hear it arrived quickly and well packaged. Hopefully, you have had the chance to get it set up by now and are enjoying it, especially with the better weather coming in. Thanks for sharing your experience.
CosmoGrill
Svar från CosmoGrill
Thank you for the review, Elaine. Great to hear the assembly was straightforward and everything went smoothly. Really appreciate you taking the time to share your feedback.
CosmoGrill
I ordered my Cosmogrill which arrived a…
I ordered my Cosmogrill which arrived a few days later, I used it for the first time after building it (which was pretty straightforward) and it’s super, really happy with it!
5 mars 2026
Svar från CosmoGrill
Thank you for the review, Stuart. Great to hear delivery was quick and that the build was straightforward. Really glad you are happy with it and appreciate you sharing your experience.
CosmoGrill
Epic Grills! Great people!
I recently purchased a grill from CosmoGrill and overall I’ve had a really positive experience. From the start, everything felt smooth and well-handled, which made the whole process enjoyable rather than stressful.
One thing that really stood out to me was the customer service. It’s not often you come across a team that’s both responsive and genuinely helpful, but that was definitely the case here. Any questions I had were answered quickly and clearly, which gave me a lot of confidence in the purchase.
I also want to give a special mention to Ian, who was an absolute pleasure to deal with. He was friendly, attentive, and went out of his way to make sure everything was sorted. It’s clear he really cares about customers and takes pride in what he does, which made a big difference to my experience.
Overall, I’d definitely recommend CosmoGrill to anyone looking for a reliable product backed by excellent customer service.
27 mars 2026
Omdöme utan inbjudan
Svar från CosmoGrill
Thank you for such a thoughtful review, it really means a lot. We are glad to hear the whole experience felt smooth from start to finish and that our team was able to support you along the way.
A special thank you for mentioning Ian as well, we will be sure to pass that on to him; he will really appreciate it. It is great to know his help made a difference.
We are really pleased you would recommend CosmoGrill, and hope you enjoy many great barbecues ahead.
CosmoGrill
Even though the website states a free exchange if you change your mind I had to fight for it!
I decided to order from Cosmo grill due to their stated fair returns policy which I took a screenshot for reference. I asked for a return and was told that despite it stating in the policy that a free change of mind exchange was ok I was going to be charged a £40 return fee. This feels was waived but I still got a lecture on how they were doing me a favour!! Read your own policy!!! The product is fine but I could have bought it elsewhere cheaper without the extra stress. It also states 2 year warranty on the website but the box and instructions say 1 so which is it??
11 mars 2026
Replacement grills for XXL smoker
Replacement grills for XXL smoker. Arrived very quickly, well packed. Perfect fit.
3 mars 2026
Svar från CosmoGrill
Thank you for the review, Philip. Great to hear the replacement grills arrived quickly and they fitted perfectly. Really appreciate you taking the time to share your experience.
CosmoGrill
Svar från CosmoGrill
Thank you for the review, Kalender.
CosmoGrill
Plantinum Yamara Cosmo 4+2 St St BBQ
I purchased the Plantinum Yamara Cosmo Grille 4 + 2 with the cover and used it for the first time this weekend. It gets 5 stars from me because everything has all been great. Ordering and customer support from Cosmo Grille were great. Delivery came one day early, good job we were in! Assembly was fine but i can see people may find it tricky. The BBQ is made from 100% Stainless Steel from what I can see and so thats great, no disappointment's there, its sturdy enough, well built ,looks impressive and is easy to use. It cooked really well and got up to heat quickly. we had some sticking to the hot grilles but they are cast iron and I need to improve how I manage them. Cleaning!! thats a pain as I want to look after it for years to come. I have ordered a few Stainless Steel pans to reduce splashes on the side burner and heating rack and HD baking foil to line the main drip areas with foil so i can just throw it away and not take 2 hours cleaning it.
The cover is sturdy, fits well and is a little short but i think thats ok to stop rodents climbing up and let it air. overall, really pleased and cant wait for more BBQs with easier cleaning.
7 mars 2026
Svar från CosmoGrill
Thank you for the detailed review, Steven. It is great to hear that everything from ordering to first use went smoothly and that the BBQ has lived up to expectations. Sounds like you have already got the hang of it, and your approach to managing the grills and keeping them clean is spot on.
Really pleased you are happy with the build and overall experience. Hope you enjoy many more BBQs ahead.
CosmoGrill
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