Cosmo Restaurants Omdömen 

185
TrustScore 2.5 av 5

2,6

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Sat down and someone was necking ice cream and looking me in the eyes whilst choking a pigeon on there lap… I then decided to get ice cream myself and i felt like I was being seduced slowly with clori... Se mer

Betygsatt 1 av 5 stjärnor

I attended this restaurant on Saturday, 19th September 2026, for a family and friends' birthday celebration. Unfortunately, my experience was very disappointing. The restaurant was extremely bu... Se mer

Betygsatt 4 av 5 stjärnor

Nice welcolm.. Lovely staff. Comfy seating. Nice looking restaurant. Duck delicious and the Chinese. Disappointed in the Indian. No meat masala or madras or onion barjies. Deserts a bit plain as chees... Se mer

Betygsatt 4 av 5 stjärnor

always nice ,staff work hard ... bit expensive at evenings but u get what you pay for lunch time is spot on smaller range but very reasonable. only negative the sheffield branch your sat so clos... Se mer

Företagsinformation


Kontaktuppgifter

2,6

Dålig

TrustScore 2.5 av 5

185 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

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2,6

Alla omdömen

(185)

22 omdömen under de senaste 12 månaderna

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Betygsatt 3 av 5 stjärnor

Cosmo Romford

Cosmo Romford, very slow at replacing food that has run out. Some of the dishes are mediocre and overcooked and dry. We found the drinks expensive, a bottle of coke £3.50 much too much as its only a buffet.
They put the time you arrive on the table, so you don't outstay your welcome of a hour and a half. All in all for the price you are better off going to a restaurant for a little more money.

6 maj 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Horrible food poisoning!

I’d heard good things and everything seemed nice initially, however I got horrendous food poisoning not long after. You could tell many dishes had been left out too long, and several had disappeared quite quickly into service. When we went up to get another plate our drinks that were half full were taken away, we didn’t receive an apology from the waitress nor another drink to replace them. Wouldn’t go back again and would encourage other people to avoid.

3 maj 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Went to Wolverhampton Cosmo

Went to Wolverhampton Cosmo . It was the most awful experience . We booked in advance we had to wait 45 minutes,then put on a table that rocked . I asked to be moved ,then had to wait was told to go and get food and all would be sorted . I got back to the table and then had to hold my food while the tried to make the table stable. In the end they put us on a different table my food was cold so wasted. My time lot was reduced. The staff were next to useless, oblivious to to the situation. Will never go again and will tell everyone to avoid

25 mars 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great evening at Cosmo Edinburgh

My family dinner at Cosmo Edinburgh was brilliant. Great choice of good food. Great customer service as well, especially Gary (Manager). He made us feel very special. My family left Cosmo Edinburgh very happy. Definitely we’ll be back.

5 april 2023
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Bad attitude

Food was great, our 2nd round of drinks took an hour to be delivered but a rude waiter asked us to leave 8 mins after our alloted 90 min time slot saying that we were half an hour late leaving. When I pointed out that we were in fact 8 mins over and only finishing drinks, he replied that his manager said half an hour. The place was quiet, we had just spent £150 and it was the same waiter that forgot to bring our drinks! No need for the snotty attitude!

25 mars 2023
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Great night at cosmos Doncaster

A Fantastic experience at cosmos Doncaster.

Booked in for the 5.30 session upon arrival was swiftly shown to our table made to feel really welcome by the staff who always had time to answer our queeries as it was our first time visiting cosmo,s

The dinning table we was seated at was comfy and well lit and very clean.

The choice of food was mind blowing and didnt taste 80 percent of it as there was so much choice.

most of the food was warm not hot so chose very carefully based on my system isnt as robust as it used to be.

The food i did eat was well made and tasty delivering a sense of satisfaction at our table.

Loved the chinese,indian and the italian sections of which i tried to taste a little of each.

Both myself and my party enjoyed the sweet selection too creating a fantastic end to the evening.

Only real negatives for our first visit to cosmos was the drinks prices so 3 lattes and a bottomless drink came to £15 which i felt was a little extreme. Also the plate collectors/waiting staff were constantly trying to engage in conversation at first it was nice after an hour i just got up and walked away. Probably just trying to do their job i suppose didnt let it spoil the evening but something to note for the owners.

All in all a 7.5 out of 10 for the evening and will return at some point.

19 mars 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

My husband booked this place

My husband booked this place
3weeks ago
We turn up get told to queue
In the pre booked lane but the joke was the guy decide because there were bigger groups in the walkin side he allowed them in first

So I said this is unfair as this side have all booked
But you are taking walk-ins first
The man said calm down you will get in soon oh and happy mother's Day
So why have a booking system if walk-in come first

At the time of queuing over 15mins
A gentleman came from the restaurant saying don't bother its words I couldn't repeat
So I got abit worried but my husband said it will be ok

But I have to agree with the gentleman
The food was limited
Meat was poor beef was just bits of fat chicken just bones
All hot food was cold

And a joke £9.40 for 2small glasses of shady.

Desert section poor to

It advertised sections of different cheese all there was process sliced cheese for beef burgers
A joke

So save your £20.99 a person

The old Restaurant Days that was
there
Was 110% better

19 mars 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Absolutely appalling- made me sick- AVOID!

Little Cosmo, Newcastle-

We thought we would try Little Cosmo before attending a concert as we missed the old Za Za Bazzar in The Gate and hoped that we might enjoy having another world buffet to eat at. How wrong we were!

We had booked ahead and were greeted by a poor girl who looked absolutely indifferent and sick of her life. She seated us and said that someone would come and take our drinks order and payment. This took ages, leaving us just sitting there looking at each other and wondering if anyone was going to bother. Eventually a Chinese girl came over and though she clearly had almost zero English, managed to take our order with some pointing at her screen.

Finally I could go and look at this supposed 'world buffet' which turned out to be a row of supposedly Indian dishes on one side, and Chinese on the other. There were other bits and pieces around, but little of it appealed. Being a curry fan, I went for the Indian and started with a 'chicken masala'.

The chicken was quite hard, meaning that it was overcooked, old, or both, and the sauce was barely there- think of the juice from a can of tomatoes tipped over some rubbery chicken and you won't be far off. Whatever it tasted of, it wasn't 'curry'.

Next I tried a lamb dish, though it was unlabelled. This turned out to be random lumps of mutton, some extremely chewy, in virtually no sauce at all. This felt 'wrong' as I went on, so I left the rest of it. With nothing else appealing to me I went back to the 'chicken masala' as it had been freshly replenished, but this was still the same very poor quality.

I had one dish of dessert- a couple of little squares of cake and some ice-cream. This is just from one of those whippy machines and as we were sat near it we saw endless people struggle to get anything out of it at all. I avoided the chocolate fountain- there were too many children playing with it and the dishes of Haribo type sweets.

My partner had chosen primarily chinese, and commented that the 'chicken' in the sweet and sour was very poor- it 'tasted funny'.

Overall the place was very noisy, too- between that and the ticking clock from when they seat you, there's no relaxation here at all. It is a meat market of noise and activity.

With our time up(!) and not feeling great we headed on our way towards our venue, cutting through Eldon Square; passing the toilets I knew where my unsettled feeling was heading and sure enough, the whole lot came back out again in one huge hit. I have a very solid constitution and really can eat anything, so for me to throw it all back up was very telling. Fortunately, that was that and there were no further ill effects.

So, to sum up- poor staff, very expensive, noisy surroundings, and most fundamental of all, incredibly poor quality tasteless food that immediately made me ill.

Avoid at all costs!

14 mars 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Hidden Service Charge and Rude Staff

I booked this restaurant for my family for my dad's birthday and he is undergoing chemotherapy for cancer.
As he had a chemo session on 16th Feb I booked a table for afterwards to cheer him up.

I put on the booking that it was my dad's birthday but nothing was said when we arrived.
When I payed the bill for 4 people upfront I queried the amount charged as I was not given an itemised bill just the amount owing. I was taken aback to see I'd been charged a service charge before I'd even received any service! I was then told that this was optional but if you don't tell people about it how on earth is it optional? I asked for the charge to be removed as I completely disagree with the way it is hidden from customers.

We were enjoying our meal but the dirty plates were stacking up on the table and no one was clearing them. We waited white a while and eventually I cleared the plates myself onto another table.

A little while later a waitress came over to the table and said to me,quite aggressively,don't put the plates on another table, I will get to them. When I explained we had been sitting with dirty plates for quite a while and no one had been to clear them meaning we couldn't continue our meal she snapped that she was on a break.
Without the benefit of being clairvoyant how on earth were we supposed to know? You have a time limit on your table anyway so are you supposed to sit at a table piled with dirty plates and not get anything else from the buffet?

She then made a point of clearing the table, removing everyone's dirty plates except mine which she left.
The experience really upset my dad on his birthday. When you are undergoing chemo the last thing you need is a surly and rude server. This lady has no place whatsoever in the hospitality industry and ruined what should have been a happy occasion.
She was large build with tight clothing and dirty blonde hair so you are aware of who she is. I would like to add we came to this restaurant the week before and the waitress we had, young black, was an absolute delight and the polar opposite to the experience on the night in question.

16 februari 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Ruined my birthday

I went to Cosmo with my family for my birthday on Saturday evening. When we got there is was extremely busy and we had to wait in the very crowded reception area for 20 minutes. We were eventually seated and paid for the meal (customers must pay before eating). We finished our meal and were chatting, when a male member of staff came over and told my husband we had to leave because they needed the table and that we were only allowed to stay until 7.45. My husband explained that we had been kept waiting for 20 minutes, so the staff member grudgingly said we could have a bit longer. However, all nine of us had finished eating and we were preparing to leave anyway. A few minutes later, a young waitress came over and asked us to leave again. I told her that this was very rude and that I wanted to see the manager. She looked terrified and did not move. I got up and walked over to the man that sent her and told him that he was extremely rude and that I would not be returning. He said "that's fine" and made no attempt to apologise. This restaurant clearly crams as many people in as possible and this results in a hot, stuffy and stressful atmosphere. The toilets are filthy and the young waitresses are under intolerable pressure. My advice is; let less people in and put the focus on the customer having a pleasant experience. Although the food is nice and my children like it, I will never go again. Customer service is non existent.

28 januari 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Disgusting and unedible

Indo- Chinese is what we ordered. I've been living in the UK for past 3 years and I haven't eaten food like this.

Expensive but not upto the standard.

Dishes order:

Papri Chat- okay, but very less yogurt to go with.
Hakka Noodles: never in my life I've eaten such hakka noodles. The most disgusting and unedible of all. So bland and tasteless that my 20 month old daughter refused to eat it.
Chilly chicken- okay
Mix grill- extremely salty, fish pakora tastless, lamb chops burnt, chicken tikka tasteless

In all tasteless food. Doubt, I would recommend them to anyone.

Also, they haven't updated their prices on their website, so be careful when you order food

1 januari 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

The worst experience ever!

The worst experience ever!
We walked-in, and was told that would need to wait up to half hour. It was earlier than we expected to sit down and eat. However, the worst part was they asked us to leave within 10mins while we started enjoying the food after We just sat for about 50mins. There were lot of people queuing up for food, thus we did not have much in this 50mins. The staff claimed that they has a policy that walk in customer
Will only have 1 hour, and urged us leave within 10mins.
We did not see any notice and were not told that they have such policy. If we knew that we needed to pay over £20 per head, we wouldn't have decided to dine in and put up with such ridiculous policy!
We ended up poured food into our stomach! And it ruined our holiday!

7 januari 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Absolutely disgusting

Absolutely disgusting. Cross contaminating all of the meat by using the same spatula to fry the burgers, steaks, squid and other seafood. Surprised nobody has became seriously ill from this place. Vile.

23 december 2022
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Cosmo great food, value and atmosphere.

Cosmo at Coventry when it was opened I really enjoyed the food there and atmosphere. It was really enjoyable. Sadly it closed some years ago. 4 Stars for me because the choice of food, taste, value and atmosphere. All Great. For me there's still no place like it near me. 🤗👍

29 december 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

First visit to Cosmo

Choice and quality of food very good which, was plentiful despite the restaurant being very full, staff were friendly and professional even when we were half hour late for our booking, first visit with party of 12, everyone left very full and happy.

27 december 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Newcastle restaurant

Would not recommend at all. Shown to our table is already an overstatement as the waiter ran off before we reached it, offering no drinks. The food selection was rubbish (cocktail sausages in a sweet & sour sauce being one) with baguettes in baskets ripped in chunks through the middle, a number of dishes without cards to explain what they were, trays sat without food throughout the whole of our time there & limited selection of sushi options, despite having lots of food labels on show for this section. The cook to order section offering food such as squid & gyozas was closed just after 8:30, despite the website stating that food will be removed at 9:15 (the chef asked me for the time, hence remembering how early it was closed). When heading back up at 8:45 for food, more dishes had been removed, way earlier than advertised. Wouldn’t return, even if it was half the price.

23 november 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Seriously ! Give it a BIG MISS ! UPDATE THEY HAVE NOW CLOSED !

UPDATE ! WELL WHAT A SURPRISE THEY HAVE NOW CLOSED SHOP !
Cosmo Eastbourne,Been going there since it opened more than 10 years ago and watched it gradually deteriorate!
No Salad! Two disgraceful boxes of ice cream real old looking and as for the main selection such as prawns ! and this was at opening time remember! Just 8 prawns
and not even fresh ! 8 very old sad looking dried up ribs and genuinely a poor very unappetising selection, Adding to that it was very cold in there and quite grubby, particularly on the inside window ledges which needed attending to the previous time we went there before the pandemic! It is so sad that they have let this once superb restaurant deteriorate so much.
And all this for £12.99! What a complete rip-off! AVOID!

3 december 2022
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Beautiful restaurant

Beautiful restaurant, food that I managed to get was really nice. There didn't seem to be enough staff. You wait quite a while for drinks, food running very low, if you asked staff to get something for you expect to wait a while.

26 november 2022
Omdöme utan inbjudan

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