I had a problem with the seat and hood on my buggy, but within just a couple of hours my issue was completely resolved. I honestly have no complaints. The customer service was outstanding—quick, pro... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Fast and reliable response on issues brought forward. An A1 customer service team. In regards to the product, we have been using our Cosatto Supa stroller for four years now and cannot fault it. Ou... Se mer
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Recently bought a giggle 4 bundle for my now 6 week old, I noticed a thud when rolling the buggy today, to find a small buckle in the front tyre. I immediately contacted support and without even askin... Se mer
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I bought the cosatto pram set a few months back for my first baby and one part of the pram set get ruined I was so upset as I didn’t think I’d be able too buy that part separately I got in contact w... Se mer
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Företagsinformation
Skrivet av företaget
Cosatto make thoughtful, friendly, prams & travel systems, bundles, car seats, highchairs and more with colourful designs and patterns babies love.
Kontaktuppgifter
Bentinck Street, BL4 7EP, Storbritannien
- cuddle@cosatto.com
- cosatto.ie
4,4
Utmärkt
436 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Loved how easy the pram was to…
Loved how easy the pram was to assemble! The delivery was so so quick as well!
The pram itself is just amazing. So lightweight, so durable
26 mars 2024
Svar från Cosatto Ireland
Hi Ava! thanks for your coment. We are pleased the service was up to expectations and your happy with your purchase, Team Cosatto 🌈
Amazing customer service
Such a lovely people in customer service, thank you so much for replying to my question and resolving the issue u had with hood on my boogy
5 april 2024
Svar från Cosatto Ireland
Thank you Angelika for sharing your feedback with us.
Our customer service is here to help and they love doing it, happy to hear your issue was sorted in the quickest possible time.
Thank you for having Cosatto 🌈
Svar från Cosatto Ireland
Thank you for taking the time to leave your review. We are happy to hear you had a great Cosatto experience. hope you enjoy it 🌈
Wonderful experience, highly recommend
The car seat is really really good quality, and I absolutely love the design on it. Cosatto delivered it on time, gave me a discount, and even made the entire process easy by giving all relevant information. Absolutely loved the experience!
19 mars 2024
Svar från Cosatto Ireland
Thank you for taking the time to leave your review. We are happy to hear you had a great Cosatto experience. hope you enjoy it 🌈
Wonderful and easy experience
Wonderful and easy experience from start to finish, delighted with the delivered product!
5 februari 2024
Svar från Cosatto Ireland
Thank you for taking the time to leave your review. We are happy to hear you had a great Cosatto experience. hope you enjoy it 🌈
Lovely design but not a great fit for…
Lovely design but not a great fit for Audi it’s too bulky to swing around freely. Disappointed
9 februari 2024
Svar från Cosatto Ireland
Hello, thank you for review, we are sorry to hear that its too bulky for your car, we advise to do a physical fit check once received to see if all the features can be used and that you are happy with it.
Please feel free to contact our customer service team If there is anything you would like to query with us
Svar från Cosatto Ireland
Thank you for taking the time to leave your feedback, Team Cosatto
Very slow delivery
Very slow delivery, no response to query. Emailed after 18 days asking fir an update for delivery as website says 3 days. Automated response then nothing. Item arrived, well packaged, lovely quality and sturdy. Easy to assemble. Just be prepared to wait!
29 januari 2024
Svar från Cosatto Ireland
Thanks for your comment. Our standard response time can be up to 3 business days, that is, not counting holidays or weekends depending on the volume of work.
We are glad to know that you have already received it and we hope you enjoy it.
thank you for buying Cosatto 🌈
Lovely product efficient delivery…
Lovely product efficient delivery service a little bit expensive but I suppose u get what u pay for
10 januari 2024
Svar från Cosatto Ireland
Thank you for taking the time to leave your feedback, Team Cosatto
Delivery time exceptional
Delivery time exceptional, emails regarding delivery,instant. Pram/pushchair excellent, every detail well manufactured, so easy to put together, such a strong sturdy frame colours so vivid, I can't wait to give it to my daughter
8 januari 2024
Svar från Cosatto Ireland
Thank you for taking the time to leave your review, Team Cosatto
A very reliable and trustworthy brand…
A very reliable and trustworthy brand to purchase from .
22 januari 2024
Svar från Cosatto Ireland
Thank you for taking the time to leave your review, Team Cosatto
Love my new buggy
Love my new buggy, delivery was fast (about 3 days) to Ireland, delighted overall.
22 januari 2024
Svar från Cosatto Ireland
Thank you for taking the time to leave your review, Team Cosatto
Supa 3 stroller (dragon kingdom)
Bought the Supa 3 dragon kingdom stroller in the January sale to replace a normal carrycot style pram and I am very happy with it. I have a 4 week old and it lays flat enough for him, he was very happy and comfortable in it. The stroller is a little narrower than it appears in photos but this makes it easier to manoeuvre particularly in shops, and there is plenty of room for baby. It is a very smooth roll and easy to fold/unfold. It is also very compact and easy to store when folded.
The only thing I am not totally happy with is that the basket underneath isn't really accessible from the top when the stroller is laid flat, such as for a newborn. Although it does have a side access zip there's no structure to the basket which makes it fiddly to try to use and open/close. It may also be good in future if the handles were height adjustable, but they suit me fine at 5"4.
10 januari 2024
Svar från Cosatto Ireland
Thank you, for your detailed feedback. Really pleased to see the Supa is working well for you
Team Cosatto
5 star products 😁👍
4 januari 2024
Svar från Cosatto Ireland
Thank you for taking the time to leave your review, Team Cosatto
Order was delivered on time as promised…
Order was delivered on time as promised and no damage to package excellent...
11 december 2023
Svar från Cosatto Ireland
Thank you for taking the time to leave your review, Team Cosatto
Great products great service!!
Great products great service!!! Love Cosatto for years now🥰❤️
12 december 2023
Svar från Cosatto Ireland
Thank you for this review Sabrina, we are happy to hear you had a good experience with us, hope you enjoy your new Cosatto highchair 🥰
The straps keep opening and coming out…
The straps keep opening and coming out it’s very hard to get a child strapped into with this problem
8 december 2023
Svar från Cosatto Ireland
Thank you for taking the time to write this review,
The harness remains attached to the buckle, completely supporting the little one. Please, feel free to contact our customer service team if you have any questions regarding your stroller.
Great product.
It's the perfect highchair for my baby and a great investment. Highly recommended.
22 november 2023
Svar från Cosatto Ireland
Hi Ionela, thank you for taking the time to leave a review. Team Cosatto
Svar från Cosatto Ireland
Thank you for taking the time to leave your review, Team Cosatto
Don't purchase direct from Cosatto directly
Don't purchase direct from Cosatto, paid €139 for a car seat that I saw on Very for €96 the day it arrived, I would have saved myself €43 by purchasing from a different website!
24 november 2023
Svar från Cosatto Ireland
Hi Thank you for taking the time to leave your review, I am sorry you feel this way. Unfortunately, especially during the sale period around Black Friday retailers can and do offer different deals to their customers.
We do offer a free returns service so long has the item is unused
Thanks, Team Cosatto
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