I recently had a sizing and exchange situation with Copping Zone, and I truly appreciate how their customer service handled everything. Since I’m purchasing from overseas (Korea), I was initi... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Es wurde sehr schnell geliefert (aus China nach Österreich in Zwei Wochen!) Außerdem sind alle Artikel so wie beschrieben und die Größenempfehlungen auf der Website bei den Produkten haben genau gepa... Se mer
I recently ordered from Coppingzone.com and had a generally positive experience. Although shipping can be a bit slow, taking up to 1-1.5 months in some cases, the quality of the items makes it worthwh... Se mer
TOTAL SCAM. Don’t buy anything from here. The size indicated on the website is clearly wrong (prob Asian size) and they don’t pay for return shipping. The material is cheap and looks like the stitch i... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Copping Zone is a global fashion incubator, fostering the next wave of innovative streetwear labels. Our mission is twofold: to empower pioneering designers by giving them a platform to reach a wider audience, and to provide our style-conscious customers access to distinctive, high-quality pieces that are both affordable and trendsetting.
Kontaktuppgifter
Via Lorenzo Respighi 13, 00197, Roma, Italien
- support@coppingzone.com
- coppingzone.com
3,4
Medel
204 omdömen
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Coppingzone
Awesome to hear you're obsessed with your puffer jacket! Thanks for your feedback!
Awful ordered a zipper weeks ago sent…
Awful ordered a zipper weeks ago sent multiple emails and no reply?
30 september 2024
Omdöme utan inbjudan
Svar från Coppingzone
We're sorry to hear about your experience. We've reached out via Trustpilot to gather more information and resolve the issue.
Svar från Coppingzone
Thank you for your feedback! We're thrilled you love the quality of our basic designs.
Good selection but pricey
Love the range of brands they carry. Ordered a jacket from Blind No Plan. Decent quality, but the prices could be a bit more affordable
17 september 2024
Svar från Coppingzone
Thank you for your feedback! We're glad you love our range of brands and the quality of our products. We understand that pricing is important and are continually working to offer the best value.
Love the jeans
Harsh and cruel jeans are insane! They fit like a glove and the distressed look is perfect
12 september 2024
Svar från Coppingzone
Thank you for your feedback! We're thrilled you love the fit and style of our Harsh and Cruel jeans.
Customer service ?
I ordered a mystery box and I received some items that seemed to be worn or without brand tags or price tags. I tried to contact the customer service but I didn't received any answer. It's been months since my attempt to reach them.
16 juni 2024
Omdöme utan inbjudan
Svar från Coppingzone
We're sorry for not responding to your emails. We couldn't find any messages from the email address you used on our website. Please reach out to us again at support@coppingzone.com with your order number so we can assist you further.
Regarding our mystery boxes, all items are new and have been rewashed to ensure they are unused. Some items may come from returns to reduce waste, which might result in missing brand or price tags. We apologize for any confusion and inconvenience this may have caused.
Svar från Coppingzone
We're sorry you're still waiting for part of your order. Please email us at support@coppingzone.com with your order details so we can assist you. We're glad you’re happy with the quality!
Loving the variety
Shipping was a bit painful, but I really appreciate the variety of lesser-known brands they sell
22 juli 2024
Svar från Coppingzone
Thank you for your feedback! We're happy you appreciate our variety of brands and apologize for any shipping issues. We're working to improve our delivery experience.
My son made a purchase last month and…
My son made a purchase last month and still hasn’t received all of his items. He will not purchase from them again.
14 juli 2024
Omdöme utan inbjudan
Svar från Coppingzone
We're sorry to hear about your son's experience. Has he received all of his items? If not, please contact us at support@coppingzone.com with his order details so we can assist further. We hope to resolve this and improve your experience with us.
Svar från Coppingzone
Thank you for your review!
Unresponsive customer service
Unresponsive customer service. I've written to them multiple times over the course of weeks with no replies.
23 maj 2024
Omdöme utan inbjudan
Svar från Coppingzone
We're truly sorry to hear about your experience with our customer service. This is not the level of service we strive to provide. Please accept our apologies for the delay in responding. Since we can't match your Trustpilot account to any order, could you please reach out to us directly at support@coppingzone.com? We'll prioritize your issue and ensure it's resolved promptly.
Thank you for bringing this to our attention.
Best regards,
The Copping Zone Team
Ghost company
They don’t react and don’t send the stuff. I had to charge back the money after they refused to react to the contact attempt. Save your time and money with these guys
3 juni 2024
Omdöme utan inbjudan
Svar från Coppingzone
We're sorry for the frustration you experienced and are glad your refund has been processed. If you have any further concerns, please reach out to us at support@coppingzone.com. We appreciate your feedback.
Great hoodie
Great hoodie from Blind, feels heavy and high quality. Noticed the shipping is way quicker now too
20 maj 2024
Amazing customer service
I accidentally received the wrong item, but the team was really quick to handle the situation and I could get the one I orignially order without any issue. The bag is SO SO pretty and unique. It looks even better in real life, I'm in love. Really happy.
6 maj 2024
Omdöme utan inbjudan
I place an order two weeks ago and…
I place an order two weeks ago and never received a confirmation email or tracking number I don’t know what happens with my order I send emails with no response I spend more than $300 dollars and I paid for exprés shipping can this company response my emails
14 maj 2024
Omdöme utan inbjudan
Quick replies
Quick to answer, but slow to understand half my order didn't ship. Took sending parcel weight photos for them to realize.
30 april 2024
Svar från Coppingzone
Dear Customer,
Thank you for your feedback. We apologize for the inconvenience with your order and appreciate your help in resolving the issue. We are working to improve our processes to ensure this doesn't happen again. Please contact us at support@coppingzone.com if you have further concerns or need more assistance.
Slow support
Customer service was slow resolution took a while but the products are good
14 april 2024
Svar från Coppingzone
Thank you for your feedback. We apologize for the slow support and are working to improve our response times. We're pleased to hear that you liked our products. Your satisfaction is important to us, and we hope to serve you better in the future.
I placed my order 9 days ago
I placed my order 9 days ago, with express shipping and they still didnt sent out my package. Horrible
12 april 2024
Omdöme utan inbjudan
Svar från Coppingzone
We sincerely apologize for the delay in shipping your order. This is not the level of service we aim to provide, especially for express shipments. We are investigating this issue to ensure it is resolved promptly. Please contact us at support@coppingzone.com so we can make this right for you.
Svar från Coppingzone
We're thrilled you appreciate our unique pieces and noticed the improvements in our shipping! Thank you for your positive feedback. We strive to keep delivering great quality and service.
Svar från Coppingzone
Thank you for the great review! We're glad you're pleased with the shipping speed and the quality of our brands. Looking forward to serving you again soon.
Detta är Trustpilot
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