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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

• Do have a noise while running, if you are sensitive to an ambient noise, please consider this • the most tricky part is to getting the exact angle of the nozzle to get the wind, it’s quite precis... Se mer

Betygsatt 1 av 5 stjärnor

Coolzy Customer Service indonesia is very poor handling customer, they only sell to whom can make them happy, they againt cuatomer who give them complaining. In other cases i want to buy front... Se mer

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Betygsatt 5 av 5 stjärnor

This is honestly a fantastic energy efficient product. We purchased our Coolzy for our Old English Sheepdog who is an outdoor dog. Coupled with a WIFI TIMER which turns on at a predetermined temperatu... Se mer

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Betygsatt 1 av 5 stjärnor

Acheté il y a un an. L'appareil convient à peine à 1 personne qui se tient assise devant. Il chauffe beaucoup plus la pièce qu'il ne refroidit le coin où l'on se trouve, même avec un déflecteur et un... Se mer

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Företagsinformation

  1. Luftkonditionering

Skrivet av företaget

Coolzy.com is a designer, manufacturer and retailer of the worlds best portable air conditioner. We are famous for our Coolzy unit which was designed by the University of Western Australia to be the most environmentally friendly, smallest, lightest and quietest portable air conditioner on the market.


Kontaktuppgifter

3,6

Medel

TrustScore 3.5 av 5

172 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 89 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

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Betygsatt 5 av 5 stjärnor

Good pricing compared to other portable…

Good pricing compared to other portable ac units. The product is light weight so it's easy to move around.

The window kit to vent the exhaust air out works great. Sometimes I need to adjust the hose connection to the coolzy as it gets loose when moving/extending the hose.

The coolzy definitely blows super cold air keeping those in the path of the air, nice and cool. I keep it by the bedside and the cool air covers the top of the bed.

25 maj 2023
Betygsatt 5 av 5 stjärnor

When it comes to portable air…

When it comes to portable air conditioners, this one takes the crown. It's not only the most environmentally friendly option but also impressively small and lightweight. I highly recommend it to anyone seeking top-notch cooling while minimizing their ecological footprint.

3 augusti 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I can finally sleep again 🥹

I bought the Coolzy Pro last week, four days before a flash sale that dropped the unit by ANOTHER $100 (that’s crazy). At first I was bummed and pouted like a brat for not predicting the future and waiting for the crazy deal, but I still got the unit at a great price point and am THANKFUL it came when it did. I have not been able to sleep in this heat; it’s been climbing up to 95-99+ degrees where I live (Southern California), and I have no AC in my upstairs apartment. This product does exactly as it states! It cools me, not the whole room, and I’ve NEVER slept better. The sound is a soothing white noise, and I wake up the second the machine powers down when the preset sleep timer goes off. Plus, I can feel great about not raising my electric bill 😌

P.S. the customer service is quick and on-point, and they’re real people. Not proud but I kinda cried to them for not getting the crazy deal and asking for a discount on an accessory I wanted to buy, and I actually received a discount code. That was really nice, I would have ignored myself (better use that code soon). I’m using the Coolzy Pro as we speak, and I don’t think I over payed for this product at all. I have my sleep and sanity back and it was worth every penny 🥲

18 juli 2023
Omdöme utan inbjudan
Logotyp för coolzy.com

Svar från coolzy.com

Thanks for the wonderful review. This literally had us high fiving in the office :) you have made our day. It's sooo good to hear a customer happy and satisfied. Thanks again and you are awesome!

Betygsatt 5 av 5 stjärnor

Piccolo efficace e silenzioso

Ho acquistato un condizionatore portatile della coolzy, il modello pro per intenderci pagato 250€ tondi tondi,appena acceso mi ha sorpreso quell'immediata sensazione di freschezza che emanava in maniera del tutto silenziosa,
compatto e facile da spostare con un cavo in dotazione sufficientemente lungo per spostarlo all'interno di una camera, sono soddisfatto dell'acquisto e lo consiglio vivamente

25 juli 2023
Omdöme utan inbjudan
Logotyp för coolzy.com

Svar från coolzy.com

Wow, che bella recensione! Grazie mille. Siamo così felici che tu ami il tuo Coolzy!

Betygsatt 3 av 5 stjärnor

7 day return policy not valid for USA customers

The product works but makes a whining sound when the compressor starts. It still cools great but I'm concerned about the sound and the fact the price dropped by $100 days after I purchased it. I contacted coolzy by email in reference to returning the product and told them I was within the 7 day return window. Unfortunately, as a US customer, I was told "We do not offer returns in the USA" with a link to the terms and conditions

25 juli 2023
Omdöme utan inbjudan
Logotyp för coolzy.com

Svar från coolzy.com

Thanks for the review. We don't offer returns because customers were purchasing the product for a heatwave and then returning it after the heatwave had finished. The products were being returned damaged and unsaleable.

Regarding the compressor noise, please email us with a video demonstrating the noise. Your machine has a two year warranty and if it's a fault, we'll look after you and get it sorted.

Betygsatt 5 av 5 stjärnor

I can't say enough good things about…

I can't say enough good things about this portable air conditioner. It's not only the smallest and lightest on the market but also sets the standard for being environmentally friendly. If you want both convenience and sustainability, this is the perfect choice.

22 juli 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

If you're in need of an air…

If you're in need of an air conditioning system, look no further. This store offers a wide selection of high-quality options at affordable prices. The staff's expertise and friendly assistance make the whole process a breeze.

21 juli 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

The Cooley Pro doesn't work

I regret to share my extremely disappointing experience with the Cooley Pro. Despite promising to cool the room, it entirely fails to do so. Instead of providing refreshing cold air even on the highest setting, it paradoxically filled the room with unbearable hot air! This led to the most uncomfortable, sweltering night I've ever experienced.
To make matters worse, I discovered that this company does not offer a return policy. I find it truly absurd that an online company in today's age would not accommodate unsatisfied customers, especially when their product falls so woefully short of expectations.
Please consider this review a warning to potential buyers: this product does not function as advertised, and the company's lack of a return policy compounds this already frustrating experience. Unfortunately, it appears purchasing this unit results in nothing but a waste of your hard-earned money.
I sincerely hope this review prompts the company to reconsider their policies, to stand behind their product, and to prioritize customer satisfaction above all

21 juli 2023
Omdöme utan inbjudan
Logotyp för coolzy.com

Svar från coolzy.com

Hi Tommaso, we're sorry to hear that you don't love your Coolzy. Regarding your comments, I will address them separetely:
- Cool the room - We state in more than 20 locations across our website that a Coolzy will not cool a room. It cools a person. We say this explicitly so that customers avoid dissapointment. The concept behind the Coolzy is that it's supposed to be used with your windows/doors open to allow warm air to escape. The product is a tiny fridge with a fan inside it. It constantly blows cool air at you and allows fresh air to circulate. It is 100% not designed to cool the room.
- Returns - we do not allow returns on Coolzy's as we've had experiences whereby customer's purchase the product for a heatwave and then return the unit when the heatwave has finished. Often the unit is damaged or scratched and we cannot (in good conscience) sell it as new again.

Now to help with your experience, please contact us directly as we have attachments that will allow you to get the most out of the Coolzy. Our goal is to support you. We are very happy to help.

Betygsatt 5 av 5 stjärnor

Reliable and trustworthy!

Coolzy is a reliable and trustworthy air conditioning supplier. I'm grateful for their exceptional service and top-notch products.

3 juli 2023
Omdöme utan inbjudan
Logotyp för coolzy.com

Svar från coolzy.com

Thanks for the great review!

Betygsatt 2 av 5 stjärnor

Worst portable air conditioner

The Coolzy only works in very specific layouts and situations. The claim that you can use it with an open window is a lie. The warm air it generates comes back in and makes the room even warmer. And even on high (which is waytoo loud for sleeping), the stream of air is thin and almost useless. They also don’t give refunds. Do not buy this product unless you have a tiny room with a window and tube accessory.

18 juli 2023
Omdöme utan inbjudan
Logotyp för coolzy.com

Svar från coolzy.com

Sorry to hear that you don't love your unit. If you email our customer service team they might be able to help

Betygsatt 5 av 5 stjärnor

Coolzy is the best air conditioning…

Coolzy is the best air conditioning store I've come across. Their prompt and professional service, coupled with high-quality products, make them my top choice for all my air conditioning needs.

15 juli 2023
Omdöme utan inbjudan
Logotyp för coolzy.com

Svar från coolzy.com

Thanks for the great review!

Betygsatt 4 av 5 stjärnor

It does the trick for my needs

It does the trick for my needs. I don't have windows in my condo, just sliding glass doors. We have issues with our air conditioning unit when the electricity goes out. It doesn't reset properly so you have to call someone out to repair it. In the meantime, the Coolzy machine does cool the area down but I don't feel it cools the entire room. Our rooms are small too. I love it though, no complaints.

14 april 2023
Logotyp för coolzy.com

Svar från coolzy.com

Thanks for the great review!

Betygsatt 5 av 5 stjärnor

This portable air conditioner is a…

This portable air conditioner is a game-changer. It combines exceptional performance with an eco-friendly approach, making it the most environmentally friendly option out there. Its compact and lightweight design further adds to its appeal.

18 april 2023
Omdöme utan inbjudan
Logotyp för coolzy.com

Svar från coolzy.com

Thanks for the great review!

Betygsatt 5 av 5 stjärnor

I highly recommend Coolzy for its…

I highly recommend Coolzy for its exceptional air conditioning solutions. Their professionalism, expertise, and commitment to customer satisfaction make them a top-notch supplier in the industry.

22 februari 2023
Omdöme utan inbjudan
Logotyp för coolzy.com

Svar från coolzy.com

Thanks for the great review!

Betygsatt 5 av 5 stjärnor

I needed cooling on a road trip and at home

I needed cooling on a road trip, staying in eco-tents and chalets where there was no aircon. Temperatures at night were in the mid 30s (~90 - 95 F). In a couple of really remote places I knew I would need my own power as well. My Coolzy was superb, so comfortable. My three 100 Ah lithium batteries were not even half discharged when I returned. And Coolzy works well at home too. Since we bought it, we have never turned on our split in the bedroom and my wife, who has asthma has never been so comfortable at night. Great technical support on their website.

18 april 2023
Omdöme utan inbjudan
Logotyp för coolzy.com

Svar från coolzy.com

Thanks for the great review!

Betygsatt 1 av 5 stjärnor

Worthless

This would be the most overpriced, under performing A/C that i have ever used.
You may feel some relief if you use it as a pillow.

1 februari 2023
Omdöme utan inbjudan
Logotyp för coolzy.com

Svar från coolzy.com

Sorry to hear that you don't love your unit. If you email our customer service team they might be able to help

Betygsatt 5 av 5 stjärnor

The unit works well

The unit works well. I have it in my home office and use it in my RV for holidays. It's pretty light and can be lifted easily. I find it doesn't use much power and can run off a 12v battery if I use an inverter. It's not noisy either compared to others that I've tried. It's kinda like a little fridge with a fan in it. It doesn't use water and can be used to remove water from the air. So far very happy

18 april 2023
Omdöme utan inbjudan
Logotyp för coolzy.com

Svar från coolzy.com

Thanks for the great review!

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