Hi, the delivery did not come and DPD have sent it back to CoolMed. Unsure why this has happened - we are a GP surgery and have had so many items delivered - even with DPD.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Really impressed with the whole ordering process. Ordered at 11am, was notified by text that my delivery had been booked in for next day delivery. Got a text same day with my delivery slot. Product tu... Se mer
Bought quite a few units of pharmacy fridges over a short space of time. In the past this has been quite a painful process sourcing these for next day delivery. The team were really helpful and arrang... Se mer
This was the first time I've used Coolmed and their customer service and technical knowledge is superb. They explained the differences and advised which fridge was best for us and delivered it the ne... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
CoolMed is the very latest British brand in medical refrigeration. Whilst we may be a new name in the pharmaceutical market, our expertise and experience date back to the early 2000s, when we started to supply high quality medical refrigeration into the UK market. Since then, our business has grown year-on-year under several different brands, until the decision was taken in 2017 to create a new brand, designed to bring high quality, hi-tech products to the industry and the individual consumer, on a direct basis and at a much more cost-effective price. We pride ourselves on delivery and quality, together with value for money, achieved because we provide a fast, efficient service direct from our own warehouse rather than via a distributor, as is the case with many of our competitors.
Kontaktuppgifter
Unit 8, Fourways Trading Estate, Longbridge Road, Trafford Park, M17 1SW, Manchester, Storbritannien
- 01617725666
- info@coolmed.co.uk
- coolmed.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Prompt delivery.
Fast delivery
Quick delivery
Speedy delivery.
Ordered and delivered on time. But
Ordered and delivered on time. But the fridge does not have a changeable door. The question is not asked on the website. So we have a fridge that opens the opposite to what we like. There are no options. But looking at the fridge it looks as though a option could be possible.
Excellent service with fast delivery
quick efficient service especially when…
quick efficient service especially when a problem occurred
No calibration certificate
Fridge delivered without any issue. I asked for calibration and paid an additional £150.
There was no record of the calibration carried out.
I wrote to them and there has been no response
Amazingly quick delivery!
Amazingly quick delivery!
Needed a new fridge fast to save our stock of flu vaccs, ordered Thursday pm but after the noon next day cut off. Resigned ourselves to waiting till the Monday, but fridge was delivered next morning. So pleased.
Quick delivery good communication
DAMAGED ITEM NOT WORTH THE MONEY
DAMAGED ITEM NOT WORTH THE MONEY! We paid nearly £500 for a dent in the fridge! £50 was given back but definitely not enough.
Great fridge for my medical clinic
Great fridge for my medical clinic! Fast delivery! Highly recommend

Svar från CoolMed
Absolutely superb customer service and…
Absolutely superb customer service and a truly amazing product we purchased CMG 400 and it works wonderfully!
Riverside Pharmacy

Svar från CoolMed
Great service and great prices - what more do you need?!
This was the first time I've used Coolmed and their customer service and technical knowledge is superb. They explained the differences and advised which fridge was best for us and delivered it the next day - Superb service and the fridge is excellent - much better (and cheaper!) than the medical fridges we were using from a different manufacturer. Coolmed are now at the top of my list for future medical fridges.

Svar från CoolMed
Small fridge for clinic use
I bought a small fridge for use in our clinic to store botox, fillers and vitamin injections. The fridge was good quality and the company were responsive when I needed to enquire about a lockable fridge. We have not had the fridge for long but the quality feels like it will last.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







