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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Really impressed with the whole ordering process. Ordered at 11am, was notified by text that my delivery had been booked in for next day delivery. Got a text same day with my delivery slot. Product tu... Se mer

Betygsatt 5 av 5 stjärnor

Bought quite a few units of pharmacy fridges over a short space of time. In the past this has been quite a painful process sourcing these for next day delivery. The team were really helpful and arrang... Se mer

Betygsatt 5 av 5 stjärnor

This was the first time I've used Coolmed and their customer service and technical knowledge is superb. They explained the differences and advised which fridge was best for us and delivered it the ne... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

For several months now, we've had issues with our fridge. Repairs have been organised via a third party (clinical engineering company that maintain our equipment) and they've said that Coolmed have... Se mer

Företagsinformation

  1. Tillverkare av medicinsk utrustning

Skrivet av företaget

CoolMed is the very latest British brand in medical refrigeration. Whilst we may be a new name in the pharmaceutical market, our expertise and experience date back to the early 2000s, when we started to supply high quality medical refrigeration into the UK market. Since then, our business has grown year-on-year under several different brands, until the decision was taken in 2017 to create a new brand, designed to bring high quality, hi-tech products to the industry and the individual consumer, on a direct basis and at a much more cost-effective price. We pride ourselves on delivery and quality, together with value for money, achieved because we provide a fast, efficient service direct from our own warehouse rather than via a distributor, as is the case with many of our competitors.

Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

58 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 5 av 5 stjärnor

Really impressed with the whole…

Really impressed with the whole ordering process. Ordered at 11am, was notified by text that my delivery had been booked in for next day delivery. Got a text same day with my delivery slot. Product turned up with a 2 man team, put into room of choice and packaging taken away. Quality service.

3 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Unreliable

For several months now, we've had issues with our fridge. Repairs have been organised via a third party (clinical engineering company that maintain our equipment) and they've said that Coolmed have been a huge pain to work with.
Finally managed to get a service and calibration booked in (which was to involve assessing for other faults) and they were supposed to be here on 21/11/25. I've come in this morning to find no one turned up.
Very disappointed with this poor service.
When working, the fridge was fine but when it comes to customer service, Coolmed have been very poor.

24 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very efficient service

Bought quite a few units of pharmacy fridges over a short space of time. In the past this has been quite a painful process sourcing these for next day delivery. The team were really helpful and arranged this all really quickly, even pointing out suitable alternatives when what we wanted was out of stock. Quick responses via email and no need for calls back and forth with various people. So far the fridges have worked well and appear to be good quality.

4 september 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Really awful transaction.

I wanted a set of keys for your medical fridge. I could not order them over the phone. You charge £10 to post them to me. You sent them in a A4 sized bag. No receipt or proof of purchase inside. Really awful transaction.

26 augusti 2025
Betygsatt 1 av 5 stjärnor

Shocking company

Shocking company. Selling science fridges that are completely incapable of doing as they state. We asked all the right questions before purchasing and told us what we needed. After buying it, when it didn't do what required. They have completely changed the specifications that they are quoting.

13 januari 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Collection & Disposal Service

The product seems to be fine and the order was dispatched in good time, however the collection and disposal service is not great, apparently this is only a "like for like" service this is not something clearly stated on either website or once the order is placed shame they do not make it clear beforehand.

17 februari 2025
Betygsatt 1 av 5 stjärnor

Disappointed

I have paid for a service and calibration and still several weeks later and after me ringing 2 or 3 times a week it still hadn’t been arranged. Very disappointed

14 januari 2025

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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