Wow! Ordered my glasses Tuesday evening, recieved them THURSDAY AT NOON!! (I live in Southwestern Ontario) First time customer, so I had to input all my information, it isn't like this was a re-order.... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Wow! Ordered my glasses Tuesday evening, recieved them THURSDAY AT NOON!! (I live in Southwestern Ontario) First time customer, so I had to input all my information, it isn't like this was a re-order.... Se mer
Företaget har svarat
Je commande régulièrement des verres jetables. Normalement je les reçois en quelques jours, Ma commande faite le 22 novembre n’ayant aucun suivi à jour, j’ai parlé avec 2 personnes qui m’ont confir... Se mer
I had to wait under 30 seconds to be put though to a rep. James was very polite and attended to my issue promptly (I had mistakenly ordered two sets of lenses instead of one, which he corrected immed... Se mer
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All companies should take pointers on contacts express! Not only are they the most affordable on the market but they are extremely kind and they all care. Best staff ever and everything always comes o... Se mer
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Buy Contact Lenses in Canada -- shipped from Canada at the best Canadian price. Buy discount contacts online in Canada that are the same as you get from your doctor, at a much lower price.
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Exceptionally bad. The shipping and fulfillment times on their website are lies. Shipping often takes 2-3 times longer than stated. And their customer support is all AI agents with no humans, so it's impossible to get any proper help or support. AVOID AT ALL COSTS
Contact express always impresses me. They ship quickly, never have wrong shipments and always get a nice gift!
I was hesitant about ordering from Contacts Express at first, but after seeing positive reviews across different websites, I decided to try them out. My contacts arrived in just a couple of days, and when I ran into a small issue, their Customer Service team was easy to reach, friendly, and very helpful. They sorted everything out right away. Great experience, highly recommend!
I have been pleasantly surprised by my most recent order with contact express. I find that the prescription is done so well that I am able to see more clearly using my Contacts, than with my glasses. I continue to be impressed by the high-quality of contact lens that I receive every time I order from Contacts express.
Did not refund me for lost package but the customer service rep forced a replacement. What will i do with it since i did not get it on time. Worst customer service.
The time of delivery was wonderful! When I tried to print off the receipts, I wasn’t able. As I was leaving the country, I needed them before I left. I got the darn bot😡. No help at all I finally got in touch with the office and got the receipts the day before I left. That was not a good thing.
Bon service j’aimerais simplement avoir la possibilité d’avoir le site en francais
I was quite content with the ease of placing the order. Very smooth process. However it was the waiting. Almost 2 weeks passed before I heard any news or updates. I ended up contacting them to find out what was going on as this was very unusual, at least for me. I had never experienced delays this late before. Yes I realize my contact lens prescription is a special order but there was no communication whatsoever. When I finally contacted them, I was told that the company had a back order of my brand of contacts and that it should arrive at the end of the month. Enter in the factory of the actual delivery to me would be longer. I was not happy. I needed my contacts. If I had known of the delay beforehand, I would not have placed my order. But imagine my surprise when I asked to cancel my order that my order was shipped. I received them the next day. The contacts are fine. It's the lack of communication and the delay that I didn't like
Price was the most competitive. Check out was simple and contact lenses were exactly as advertised and arrived within 2 business days! Highly recommend.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.