Top Gear Top Tip: AVOID Ordered and heard nothing. Multiple emails achieve nothing, phone number automatically disconnects. Webchat is unmanned. I don't think they're scammers, just a terribly r... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered beelink mini pc. Order not sent, still waiting over 2 weeks later. Emailed twice only responses were "will check with our team where your order is" and have been silent for a week. Address reg... Se mer
Extremely responsive and helpful staff. PC was built, excellently and packaged safely and securely, and arrived in less than a week after ordering. I can only imagine, most negative reviews come... Se mer
I needed a gaming pc for Christmas and decided to go for a refurbished one. I know nothing about computers and when searching online saw that console killer was local. Despite being really busy they b... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
At XYRAMAX, we are a dedicated gaming PC manufacturer and refurbishment specialist based in Oxford. We focus on building reliable, high-performance gaming systems and quality components under our own brand, combining technical expertise with strict quality control at every stage of production. Our goal is simple. We believe professional gaming performance should be accessible without spending a fortune. That is why we offer a wide range of gaming PCs starting from just £199.99, carefully configured to deliver strong performance, stability and value for money. Every system is built, tested and optimised to ensure it meets our standards before it reaches the customer. All PCs come with a one-year standard warranty for added peace of mind. We are committed to providing dependable systems, transparent pricing and ongoing support. Our team is available 24/7 through online web chat to assist with any questions before or after your purchase.
Kontaktuppgifter
Unit 1 Brick Kiln New Work, OX12 9PG, Oxford, Storbritannien
- info@consolekillerpc.co.uk
- consolekillerpc.co.uk
Har besvarat 15 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Avoid entirely.
Ordered beelink mini pc. Order not sent, still waiting over 2 weeks later. Emailed twice only responses were "will check with our team where your order is" and have been silent for a week. Address registered to a car garage. Avoid entirely, chargeback in progress through bank. Red flag.
Still waiting for my Gaming PC after 4 months
Ordered a Gaming PC for my son's birthday on the 25th January, has to chase to make sure it would arrive for his birthday, multiple emails and nothing but 10 days before his birthday they contacted me with a day, PC was delivered and on opening found that the it was damaged so arrange return for repair and then had to chase with multiple email, repaired PC was delivered and again the PC would not boot up, chased with multiple email and had to has a video call to try and fix but no luck so had to return again and now I have had enough and have contacted to get a full refund as I still haven't received the PC and have only had emails to say they will sort but haven't, this has caused communication to be completely ignored and I have been waiting with a Gaming PC after spending £1500 for about 4 months now.
Avoid this company at all costs.
Terrible Customer Service
Top Gear Top Tip: AVOID
Ordered and heard nothing. Multiple emails achieve nothing, phone number automatically disconnects. Webchat is unmanned. I don't think they're scammers, just a terribly ran company.
I wouldn't trust the reviews on here. A lot of the 5 star reviews are of the same background as the owner; good chance he's asked his friends to give give some good reviews to make his failing company look better.
Great experience recommended
Satisfied
Overall, I would highly recommend this shop to anyone needing repairs or technical support. Reliable service, fair pricing, and excellent customer care make it a great choice
Excellent experience from start to…
Excellent experience from start to finish! The team at ConsolekillerPC were professional, helpful, and quick to respond to all my questions. The product arrived on time and exactly as described, with great build quality and performance. You can tell they really care about customer satisfaction. I would definitely recommend them to anyone looking for a reliable service and top-quality PCs. Will be using them again in the future!
Shipment was fast and safe.
Shipment was fast and safe.
I am very satisfied with the service. Highly recommended. Thank you for on-time delivery and good business
Order deliver on time good service
Order deliver on time good service
The quality of work exceeded…
The quality of work exceeded expectations, and I will definitely be returning. Highly recommended
ConsolekillerPC delivers powerful…
ConsolekillerPC delivers powerful performance for gamers who want a smooth and reliable PC gaming experience. The system runs modern games efficiently with fast load times and stable performance. The build quality feels solid, and the components are well-chosen for both gaming and everyday use.
Overall, ConsolekillerPC is a great choice for anyone looking to switch from consoles to PC gaming without worrying about performance issues.
Tried it first time wasn’t disappointed…
Tried it first time wasn’t disappointed very best service arrived in well packaged everything was better than expected strongly recommend it
As for the bad reviews, I have no clue why. Brilliant system, wonderful staff. Would recommend.
Extremely responsive and helpful staff. PC was built, excellently and packaged safely and securely, and arrived in less than a week after ordering.
I can only imagine, most negative reviews come from people expecting miracles, as I had no issues at all, delays, or trouble with setting up the PC.
If you’re looking for, well-made, and competitively priced refurbished or new pre-built pc’s, I wouldn’t let the negative reviews, scare you away, as I encountered none of the issues/grievances aired by other customers.
Beyond a joke!
If I could give this company a 0 I would this company not only consistently lie about your purchase they also send it broken (I got told it has only ever happened to me) but I don’t belive that after reading the reviews The constantly lying to me saying “I will check with my team give me a moment then 24 hours later tell you the same thing it’s a joke I ordered this console before Christmas it came in January I then had to send it back to be fixed they told me I quote “we changed the motherboard” but then 2 days after receiving the pc it did the same thing I am not waiting for a whole new pc I sent it back last Wednesday they revived it on Thursday (next day delivery) I have now been asking for a update she sad 5 days max and it will be sent back out im not wanting to know if its sent back out yet since it still hasn’t been them 5 days but what I am wanting to know is if they have started building it yet but all the assistance does is ignore me when she finds out its me on the other end it’s beyond a joke my advice dont buy from this company and if u do your at risk of this happening to you also read the other reviews I will be more than happy to take this down after I see this company be legitimate
No refund 4-weeks later!
I purchased a refurbished desktop but changed my mind on the spec. I cancelled the order before it was shipped, but 4 weeks later I’m still waiting to be refunded. Communications are awful, with the chat assistant taking on average 24 hours to respond, each time telling me it’s “in process”… My advice, don’t buy from here.
Oh dear
Oh dear.
Sounds like I’m not alone.
A totally ruined Christmas for my son / family when we were let down but not told until Christmas Eve. Thanks a bunch ConsoleKiller.
As many others have said, there is a major re-think needed on customer communications. Disconnected phone numbers, ghosting for weeks with email, glacial responses on web chats. Quite appalling.
And when a refund was finally confirmed……. surprise surprise there was scant communication apart from a “PayPal malfunction”. Nothing for weeks. They are taking us all for fools.
If you do chose to use this ramshackle organisation, I recommend using PayPal, whose dispute resolution service is the most efficient and magnificent customer experience I’ve had in years.
Bought a PC from them last Sunday…
Bought a PC from them last Sunday arrived with in week, the lady on live chat was very helpful. PC has arrived today in full working order and is in great condition ☺️
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