I had a great experience with JAY. He was professional and knowledgeable. Understanding and giving me several options to fit my needs. If you need a storage place with an employee who has your back, c... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The facility in Jupiter is very nice but they are scam artists. The rate has gone up 40% in the past year. Every 6 months they raise the rent 20% regardless. Then if you check their website the prices... Se mer
So the address on Allegheny is somewhat 50/50. U you Do you have people like Britt who will go above and beyond her, you can’t cheat it where it comes from Service and it’s really not even a big pro... Se mer
The rent increases are insane. My unit rent went to $365 if @ late $452. Shady practice. Had an issue with staff and was told no corporate number. District manager never called back. Stay away.
Företagsinformation
Om Compass Self Storage
Informationen kommer från olika externa källor
Compass Self Storage LLC and its affiliates are proud members of the Amsdell family of companies (Amsdell Companies) headquartered in Cleveland, OH. In over 85 years of doing business, the Amsdell Companies have been active in several billion dollars worth of real estate ventures. Compass Self Storage is committed to providing an exceptional product and top-notch service to our customers. By taking a customer-centric focus and combining it with a national management scope, Compass truly makes self-storage easy for their customers.
Compass Self Storage has locations across the United States, in both metropolitan and suburban markets. Compass proudly strives to make the moving and storage process easier for all of its’ customers, by providing self storage, moving, packing supply and truck rental solutions. Compass Self Storage provides a convenient solution for both business and residential customers, and offers many modern amenities and features to help enhance the customer experience. Compass Self Storage continues to seek out quality self storage properties, development and conversion opportunities in select markets as part of their ongoing acquisition and growth program.
Compass Self Storage has locations across the United States, in both metropolitan and suburban markets. Compass proudly strives to make the moving and storage process easier for all of its’ customers, by providing self storage, moving, packing supply and truck rental solutions. Compass Self Storage provides a convenient solution for both business and residential customers, and offers many modern amenities and features to help enhance the customer experience. Compass Self Storage continues to seek out quality self storage properties, development and conversion opportunities in select markets as part of their ongoing acquisition and growth program.
Kontaktuppgifter
2,3
Dålig
2 tn omdömen
Ingen aktuell inbjudningshistorik
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LIARS..CONS...THIEVES!!
LIARS..CONS...THIEVES!!! I HAVE BEEN GETTING ROBBED FOR YEARS. NO ONE FROM CORPORATE WILL RETURN CALL. I AM SRNDING LEDGERS TO MEDIA AND ATTORNEY. WARNING YOU BETTER WATCH YOURSELF WITH THESE PEOPLE
7 april 2021
Omdöme utan inbjudan
SHARON WAS VERY HELPFUL
SHARON WAS VERY HELPFUL. UNIT IS CLEAN AND SECURE.
5 april 2021
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Great Experience at Compass Self Storage
Grabbed me a storage unit yesterday at the Troy Highway location, everything looked well organized and secure. The gentleman that helped me pick out the right unit for my needs is Matt Scott, a very respectful guy, we even talked about a little political stuff and the COVID vaccines, we wasn’t totally in agreement with everything but we both made valid points, all an all this was a great experience for me, the prices are reasonable an right now they have a lot of specials....
28 december 2020
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I originally was with the company prior…
I originally was with the company prior and had a move in rate of 79.99 a month with a noted increase of 10.00 after the promotion this was 7 years ago- somewhere along the line they sold to this company and every quarter since they have taken over, my rate has increased- I just got another letter to saying explaining the reason for the increase this time. ridiculous - stating they understand the financial strain this year has been and are trying to keep the storage units available by keeping cost as low as possible so what do they do?? Increase it another 20.00. I now pay 161.00/month for the smallest climate controlled unit they have available- I will be cancelling and NEVER REFERRING this company to anyone. My bill has increase almost 100.00 over the past couple years .
5 december 2020
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Cost is insane
I have had great customer care. My problem is the cost of the unit. I’ve been in mine for under a year. I got the unit for $145 a month on a climate controlled Unit and that seemed fair. Well I just paid the last bill and it was $192. They have adjusted my unit cost up two times in under a year. The last time I questioned them on this I was told they review two times a year. I assume this means the cost will go up $50 a year which is over 10% per year. I would not use these people again and I’ll be looking for someone who reviews less. This kind of cost for a storage unit is insane.
24 september 2020
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Today I went to compass storage
Today I went to compass storage. Brian was unable to get in touch with any supervisor. He was unable to refund my money on a unacceptable storage unit. There is no Corporate number to call on cases like this. I will advise any not to use this storage place on Satellite blvd. Management is non existent
23 juli 2020
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Great customer service
I have had my storage unit for a year and the people that work there are great, very friendly. The customer service is outstanding. Very clean and safe. Any issues that you might have they will try there best to help you out. Daniel really went out of his way to provide great service.
29 juni 2020
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These people are great!awesome
These people are great!awesome! All packaging and good condition.. very fast delivery and efficient. Thanks
20 juni 2020
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Josh is solid
Josh is solid! Very professional, mindful of your time, efficient.
The site is great. Clean and safe, very accessible.
15 juni 2020
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Compass Self Storage in Whitsett
Compass Self Storage in Whitsett, NC, is the best. The ladies, Lesley and Gina, know what customer service is all about! They are outstanding!
3 april 2020
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Horrible
They will rob you with all these lies hidden fees tell u 1 thing and someone tell u something else told us we had 2 free by months come back they say we owe $235 when we have only had the storage 3 months this the first month we suppose to pay so I'm lost then we ask the lady to explain very nasty attitude she had I would not recommend here I should have listened to my fellow co workers...
30 mars 2020
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Leeann G
Leeann G - made this experience great. Its not easy losing a customer but the way she handled my checkout made sure I will come back if I ever need space again. I will also only rent trucks from this location. She was courteous, funny, and extremely professional. 5 star service during a time of change in our life. This took one worry and turned it into an enjoyable experience....something you value when you have a million things to do on your todolist. Thank you Leeann!
10 mars 2020
Omdöme utan inbjudan
IT dept needs to work on mobile site
I've been renting a 10x15 unit at Compass Storage, for 6 months. I'm almost positive, last month was the first month I was able to pay my bill through the online portal. I've complained about this several times, bc that's how I pay all my bills- online.
The portal having issues has caused me to be late/incur latefees on the bill, several times:
I'll get so flustered with their site, in the midst of skimming through others, paying all my bills in the same 1-2 day period, I'll completely forget to go back and CALL the home office (I emphasize "home" office, bc if you call their corporate office they charge extra to process your payment!)
When I've asked for them to waive their corporate pay by phone fee/late fee, asking them to put it on their IT dept's bill, I've gotten some snarky remarks about "I earned the late fee". It was like they weren't even listening to why I was late paying the bill/having to call to pay the bill in the first place - online portal malfunctioning - AGAIN!
4 mars 2020
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Plesent staff and clean
2 mars 2020
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I have been renting storage from them…
I have been renting storage from them over a year. We decide to move out and we had to pay a whole month storage rental for two days. Don’t come here
28 februari 2020
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Always GREAT Service from Malika & her…
Always GREAT Service from Malika & her Team!
31 januari 2020
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Great service—helpful staff!
23 januari 2020
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Josh was fantastic
Josh was fantastic! Very professional, mindful of your time, efficient.
The site is great. Clean and safe, very accessible.
19 januari 2020
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