Comfysleepers Omdömen 

Really disappointed in this company. I researched their refund policy before I bought and I hoped that I wouldn't have to use it because there are good reviews on the cooling blanket. On reviewing it again it says "We cannot accept returns for changes of mind based on personal preferences, such as concerns about quality not meeting expectations, slight color variations, minor size differences, or individual scent preferences. For hygiene reasons, we are unable to accept returns on used items, particularly blankets and pillows." which means pretty much everything can't be returned and somehow I think they would find any excuse to not refund.

On receipt of the blanket I opened it and felt it and did not like the feel of the material. I asked to return it (I have not used it) and was offered a £10 refund or £15 credit in store. I replied saying I really didn't want to use it and they have replied now with the following....

Hi Melanie,

Thanks for getting in touch, and we appreciate your honesty.

Kindly note that, as outlined in our Terms & Conditions, items purchased during clearance events, Buy One Get One offers, or with store vouchers are excluded from our refund policy and are considered non-returnable and non-refundable.

Additionally, for hygiene reasons and in line with our return policy, we cannot accept returns for used items or based on change of mind — including matters such as personal expectations on size, feel, or quality."

Now they are offering only. £10 credit in store. Had I have known they were going to back out of a refund policy and not allow returns having just touched the blanket (not used) I would never have bought online. This to me is a company not to trust as others would immediately offer a return and refund.

Be careful as all their offers are clearance of BOGOFF which means you cannot return. I only bought one at their discount rate and apparently a return is invalid.
I very much doubt the blanket works, it feels like cheap nylon (the stuff blankets were edged in, in the 70s) I have bought a different one from another company which is much thinner, softer and as soon as you touch it one side feels ice cold. Not the case with the Comfy Sleepers Ice Cooling Calming Blankets and I can't imagine paying full price that they advertise on their website!

DEFINITELY NOT A TRUSTWORTHY COMPANY

I bought the cooling blankets on the BOGOF offer (my sister has one and I have the other). I've found rather than actively cooling, they don't retain heat. I use mine as a sofa throw as the sofa as the sofa is particularly bad for retaining heat and I was getting too hot sitting on it. Since using the cooling blanket, it's been significantly cooler and I don't overheat so easily. I've also found that if someone sits on it for hours and then walks away for a couple of minutes, the blanket doesn't retain their body heat. My sister says her dog has a proper active cooling mat but prefers the blanket and will purposely move from the mat to the blanket.

Pros:
* they disperse body heat as soon as you move
* they act as a useful blocker between a heat-retaining surface and you
* they are very silky to the touch

Cons:
* they are a bit "slippy" (they will literally start to slide between the cushions on the sofa), but you can simply adjust them every time you sit down
* they don't actively cool - they just don't retain heat
* the surface scuffs (I have rough skin on my feet and I can see where I normally put my feet just by looking at the surface of the blanket)

Overall, I'm happy with it because it does what I bought it for - stops me overheating while sitting on the sofa, and as a bonus, if anyone else sits there ahead of me, they won't warm up the seat for me.

It took longer to get the item than expected. I really like these blankets. I wasn't sure I was going to. I bought it for my 8 year old granddaughter. She absolutely loves it. It is so soft and cuddly. She get so hot at night. First come the covers off then the pajamas. Since it's buy 1 Get 1 free I then had one for myself and i really like it. I am going to order more for Christmas presents.

I can honestly say 100% that these blankets are the most amazing things to be created. They don't absorb your body heat like most blankets do! They are cool and keep you cosy at the same time! They are perfect for hot Sleepers, if you can't get over with the hot weather, sleeping with your partner and their body heat or if you just get so hot during the night even with the window open! What's even better the BOGO deal means you can even get one for you and your partner! Once you get this blanket you won't want your heavy duvet again until winter!! I was hesitate at first as I wondered would it go warm with my body heat now I couldn't fault it. The material genuinely stays cool and keeps your body so cool but not too cold that you are freezing. You are just right in the middle between cosy and cool. I have had the best sleep these last few nights with it and I wouldn't be without it!!

If you're like me and you get too warm at night and you want a decent night sleep? Comfy Sleepers is the place to go to get yourself the best blankets ever created in my opinion for a perfect night's sleep 🥰❤️

Arrived quickly. This blanket has been a game changer this summer. I hate sleeping with a fan on but have to be covered so the perfect solution. Have bought another one!

I have had a problem for a long time, waking up each morning with a stiff sore neck. I have tried lots of different pillows, nothing seemed to make much difference, until I purchased Comfysleepers Butterfly Pillow. Now have the best sleeps, waking up pain free. I love this pillow, its material so soft and comfortable, also very supportive for the neck. Just great.

I bought of the cooling blankets for myself and my husband. He has high blood pressure and I'm going through the menopause. Our sleep has definitely improved with this product we are more refreshed I would definitely recommend this product.

The blankets are perfect size for my bed+ are perfect for summer time during the heatwave season, as they are soft, light and airy so no need for a cold water bottle as it keeps you cool throughout the night.
Also forgot to mention the pillowcases are cooling, so you don't get neck sweat for those with long hair or mid-long hair like mine.🙂

I was interested in whether they could ship to Spain and they got right back to me with the details - YES xx

Absolutely love it only it was the wrong colour delivered in error

They’ve already arranged to replace it which is fantastic

Very rare these days to have someone actually care

I’m thrilled with my purchase it feels really soft and the light purple is such a lovely colour. I wish I’d seen the buy one get one free offer as I’d have loved to get one for my caravan. It does exactly as it says and feels so luxurious to snuggle into at night. I’ve had much better nights sleep with this and not awoke because my arm or foot was out of bed because I’d been hot in my sleep. Thank you for designing this and helping me feel so
Comfy now at night !

I've used it for two days its great like all there things are

Great service, nothing too much trouble. Speedy delivery and great product thank you

We received our blanket, and like it. It keeps us cool, and the material is silky soft. I gave this 4 stars because I feel that the king size I ordered would be better suited for a queen bed. However, I did not pay attention to the dimensions, so that's on me.
Updated review: We've had our blanket for about a month or so now. After about 2 weeks (before ever being washed), the material of the blanket started pilling fairly badly (making those tiny ball like tangle-y things). After washing, the pilling has gotten worse. I'm disappointed in the quality, as these blankets are a bit pricey.

It is soft like a cloud and a pretty color just wish I ordered a larger size to fit the bed better

The blanket feels really soft and the light blue is a pretty colour I also am waiting for one in aquamarine I ordered aquamarine pillow cases which are lovely and the colour is gorgeous so I'm excited about when that arrives.I've not slept with it yet as the weather is cooler at the moment but I have it ready for the next hot night

The blanket is everything they advertised....l love it....the shipping was very quick and the customer service is excellent 👌

Firstly it was a pleasure to deal with this company. Their customer service is so helpful and responsive, replying in minutes/hours rather than days or ignoring your questions! I have ME/CFS which causes my body to be unable to regulate temperature and constantly feeling hot. I also have hot flushes due to menopause so I was praying that these ice cool blankets could help me get to sleep and stop me constantly waking up drenched in sweat, a tall order when having 2 conditions that make you hot! But.....these are a game changer, I really didn't expect it to work so incredibly well! I now no longer feel hot in bed as the cool blanket keeps me cool, stops all the horrible sweating and waking up drenched! I forgot what it was like to have a nice cool bed to sleep in but not anymore! Also with the 2 for 1 offer i can have 1 on my bed and 1 to wrap round me during the day when overheating or having a hot flush. They are great quality and a fantastic price. Really can't recommend the blanket and the company enough.

I did the BOGOF offer but only received one blanket initially, but the customer service was excellent and I soon got the second, plus an extra face mask! They were friendly, quick, and responsive. The blankets are great, super silky and lovely and cool when you first use them. My cat loves them too! (ref #20140)

RETURN GUARANTEE IS A FAKE!!!!. Would not recommend this company .
I have good mind to report them to trading standards.

All over the website it states " better sleep or 30 days money back guarantee " I ordered one of the cooling blanket, it did absolutely nothing. Emailed them to ask for return process to get a refund. Customer services came back quoting the stats on the making of the blanket and how amazing it was.

I said, it didnt work for me. You have the 30 day better sleep or we will refund you guarantee. Only to be sent a load of crap, about how because I have used the product for hygiene reasons they can not accept return. But I said, how on earth are you supposed to see if it gives you better nights sleep WITHOUT using it.

They then claimed that "personal preference sat outside there refund policy" . Absurd. I was offered "good will gesture " of 10.00. Disgraceful, false advertising.

Do not order from this company. The guarantee is fake and they won't process returns if the product doesn't give you better nights sleep. As advertised. Really disappointed in response from customer services. Whole advertising is miss leading. They won't process a refund or return if you have used the product, yet they state "better nights sleep guaranteed " . Will never buy from them again. Still trying to get refund.

I ordered the Ice Cooling Calming Blanket and was really excited because of all the great features — and they absolutely hold up. The material is high-quality and truly does provide a cooling sensation. It’s lightweight yet effective, helps reduce night sweats, and feels great on sensitive skin. Perfect for hot sleepers like me!

When I received the Queen size, it turned out to be a bit smaller than expected on my bed. I reached out just to ask about larger options, and I was incredibly impressed by the company’s response. Not only did they respond promptly and kindly, but they also sent me a King size blanket at no extra cost and let me keep the original!

The product is excellent, and the customer service is even better. I highly recommend this company and will absolutely shop with them again.

Dom M. - Long Island NY USA