Comfysleepers Omdömen 

239
•
TrustScore 3 av 5

3,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Customwr service was great. I contacted the company when the pillow first came in. It didnt look like the right item. They gave me a time frame to allow the pillow to get to size. Now it doesnt look... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

Only partial order received. Supposed to come with ebooks which cost nothing to ship. No link or anything. Sent customer support email. No reply. Sonsad. Not recommending. Order #111584. Let’s... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

I placed my order on 9/11/26. I am still waiting for the product and digital books. If I ever receive the product and digital books I will update the review. UPDATE: Just received the pillow. I did... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

The actual product (pillow is good). However, it took 12 days to arrive. Glad I didn't pay the extra for the next day delivery, as I'm assuming it would have still taken a similair amount of time. Als... Se mer

Företaget har svarat


Kontaktuppgifter

3,1

Medel

TrustScore 3 av 5

239 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,1

Alla omdömen

(239)

56 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great Customer service.

As I have a SIL who is suffering with heat related issues we decided to take advantage of the BOGOF offer, but I accidentally ordered the wrong size. I contacted the customer service team who replied very quickly and we discussed several solutions to help resolve my issue and to get the right sizes needed. The ones delivered are great especially in the current heat as I still like a blanket (was a one leg out person) on but these are very lightweight and are helping with both the heat and the cover needed.

8 augusti 2025
Omdöme utan inbjudan
Logotyp för Comfysleepers

Svar från Comfysleepers

Thank you for your feedback. We’re glad our customer service team was able to assist you promptly in resolving the sizing issue and that you’re enjoying the blankets’ lightweight comfort during the heat. We appreciate your support.

Betygsatt 5 av 5 stjärnor

Customer service team do a good job.

After speaking with customer service about a delivery which went wrong, they looked into the issue and kindly despatched a new set of blankets to me. I received these in good time. The blankets were the cooling variety and after my first use last night I am very happy that I made the purchase. They are very soft and comfortable. The communication with the customer service was impeccable and I would be very happy to recommend the product to friends and family.

8 augusti 2025
Omdöme utan inbjudan
Logotyp för Comfysleepers

Svar från Comfysleepers

Thank you for your feedback. We’re pleased to hear that our customer service team was able to promptly resolve the delivery issue and that you’re enjoying the softness and comfort of your cooling blankets. We truly appreciate your recommendation and support.

Betygsatt 5 av 5 stjärnor

My new favorite blanket!!! Thank u

I bought this only because there was a buy one get one deal and a 20% discount on the first item. Im not one to buy cooling blankets as there has been so many fakes or wannabe ones out there. But because it only cost me $85 and I can get 2 of them of different sizes i said why not? Its my favorite color and the material is one I like the feel of. I dont regret a single cent and I feel like they got scammed with how little I payed I honestly. This product does truly work. I dont wake up from a nap or sleep feeling like im soaking wet and hot as can be when the humidity in my room is 86°F and the room temp is almost 80°F. Ive always ran hot when sleeping my exs classify me as a little furnace it comes in handy during the winter but these summers can be hars without an ac. The material is super slick/smooth. It comes air tight packaged and minimal material used shipping so no waste of product for those that are eco friendly people. Each blanket also came with a eye mask, ear plugs in the same color as the blanket ( ear plug color matching made my day) and a what I believe is a silk hair tie crunchy which is absolutely amazing and not cheap quality like most company hand out for free with products. All in all im super satisfied.

5 augusti 2025
Omdöme utan inbjudan
Logotyp för Comfysleepers

Svar från Comfysleepers

Thank you for sharing such a detailed review. We’re delighted to hear that the blankets have exceeded your expectations in both comfort and quality, and that you’re enjoying the extra items included. It’s wonderful to know they’ve helped you stay comfortable even in the heat. We truly appreciate your support and recommendation.

Betygsatt 1 av 5 stjärnor

Scammers, do not buy anything from this company

I ordered what I thought were pillows but received pillowcases. Okay, my error but when I tried to return these, I wasn’t allowed, all because they weren’t faulty. So now left with butterfly pillowcases which are no use whatsoever and out of pocket by £36

30 juni 2025
Omdöme utan inbjudan
Logotyp för Comfysleepers

Svar från Comfysleepers

We are so sorry to hear about your experience, and we sincerely apologize for the inconvenience and frustration this has caused. We understand your disappointment with receiving pillowcases instead of pillows, and the inability to return them.

One of our resolution specialists will be reviewing your case and will be in touch with you shortly to discuss possible solutions. We appreciate your patience and understanding.

Betygsatt 5 av 5 stjärnor

Very efficient company.The pillow give…

Very efficient company.The pillow give me a good night sleep

6 augusti 2025
Omdöme utan inbjudan
Logotyp för Comfysleepers

Svar från Comfysleepers

Thank you for your wonderful 5-star review! We're thrilled to hear that you're enjoying your pillow and that you found our company efficient. We appreciate your feedback and are delighted you had a good night's sleep.

Betygsatt 5 av 5 stjärnor

My friend and I took advantage of the…

My friend and I took advantage of the BOGOF offer. I received mine first. I contacted the seller because the other one did not come. They were very helpful, acomodating and stayed in communication with me throughout the sale. The other blanket came yesterday, I was happy to report to them that it had been delivered. We love the blankets

6 augusti 2025
Omdöme utan inbjudan
Logotyp för Comfysleepers

Svar från Comfysleepers

That's wonderful feedback! Thank you for sharing your positive experience with the BOGOF offer and for highlighting the helpfulness and communication of our team. We're thrilled you and your friend love the blankets!

Betygsatt 5 av 5 stjärnor

Great blankets

Great blankets! Love the material it’s so soft! Shipping was fast, and customer service has been very supportive.

6 augusti 2025
Omdöme utan inbjudan
Logotyp för Comfysleepers

Svar från Comfysleepers

Thank you so much for your kind words! We're thrilled to hear you're loving the blankets and that our team was able to support you. Your feedback means the world to us — welcome to the Comfy Sleepers family! 💙

Betygsatt 5 av 5 stjärnor

It Works 👏🏼

Absolutely love my cooling blanket… it has been a game changer for my bedtime. I even gifted one to my hairdresser ☺️.

6 augusti 2025
Omdöme utan inbjudan
Logotyp för Comfysleepers

Svar från Comfysleepers

Thank you so much for the amazing review! 🌟 We're thrilled to hear the cooling blanket has been a game changer for you — and how sweet of you to gift one to your hairdresser! 💙 We truly appreciate your support and love having you as part of the Comfy Sleepers family. 😄👏🏼

Betygsatt 1 av 5 stjärnor

I purchased two super king blankets

I purchased two super king blankets, light green pillow cases X 2 and a memory foam pillow. I received a eye mask, ear buds and a brilliant scrunchie that hold my thick long hair. The scrunchie was the best item!
My order took over 2 weeks to be delivered, I didn't receive the pillow in my order. I had to send pictures of what I ordered and the packaging emails back and forth. 13 emails later and another 2 weeks I received the pillow .
I have been so disappointed, I didn't find the blankets cooling at all. I actually found they warmed up and I would have to move as I got so warm. The pillow just absorbs the heat from your head even taking out the stuffing. The pillows are just normal pillow cases. No cooling effect, they don't feel any different to normal cases.
When I first tried the blankets and pillow, I thought it maybe because of the heat wave we were having as it was unusually hot in the uk.
To give it a fair try I've waited until it was cooler, 20/22c, I still found them too warm, a cotton sheet I personally find cooler.
I wouldn't recommend. I spent over £100 and don't think it's value for money, they feel slippy when on the bed and no doubt end up in the back of the cupboard.

21 juni 2025
Omdöme utan inbjudan
Logotyp för Comfysleepers

Svar från Comfysleepers

We’re really sorry to hear about your experience and the frustration it has caused for your in-laws. We understand how difficult and disappointing this situation must be, especially given their long-standing loyalty.

Please rest assured that our Customer Experience Team is currently reviewing your case, and they will be in touch shortly to look into this matter more closely and assist you further.

Thank you for your patience, and again, we’re truly sorry for the inconvenience caused.

Betygsatt 5 av 5 stjärnor

Great Company Good Prodcuts!

Customer service and reviews of the company was overall positive. The product I received was very good for the price paid. The shipping was a little long but it wasn't a deal breaker.

5 augusti 2025
Omdöme utan inbjudan
Logotyp för Comfysleepers

Svar från Comfysleepers

Thank you so much for your kind words and for taking the time to leave a 5-star review!

We’re so pleased to hear you’re happy with both the product and your overall experience with us. Your feedback means a lot and helps us continue to improve.

Thanks again for your support!

Betygsatt 5 av 5 stjärnor

These pillows are great

These pillows are great, I'm sleeping a lot better and waking with reduced neck pain.
Wish I'd found the company and pillows sooner. Great job thanks

5 augusti 2025
Omdöme utan inbjudan
Logotyp för Comfysleepers

Svar från Comfysleepers

Thank you so much for your wonderful 5-star review!

We’re so glad to hear the pillows are helping you sleep better and relieving your neck pain — that’s exactly the kind of feedback that makes our day. We’re grateful you found us and truly appreciate your kind words.

Wishing you many more restful nights ahead!

Betygsatt 5 av 5 stjärnor

Exceptional customer service and product

This customer service really stood out for me. When my order came in, the colour was wrong. I emailed the company about the wrong shipment and they responded to my email within a few hours. After providing a picture of the wrong coloured blankets and pillow cases that I received, the company rectified the problem immediately by shipping me the correct colour blanket and pillow cases. I also got to keep the wrong coloured blankets and pillow cases and didn’t have to worry about returning them!

The product comes as advertised. The colours match the pictures, the blankets do have the cooling effect, and they are indeed comfy!

15 juli 2025
Omdöme utan inbjudan
Logotyp för Comfysleepers

Svar från Comfysleepers

Thank you so much for your fantastic 5-star review!

We’re thrilled to hear that our team was able to quickly resolve the issue with your order and that you're happy with both the service and the products. It's great to know the cooling blankets and pillowcases are living up to your expectations — that means the world to us!

Thanks again for your kind words and support. We’re so glad to have you as part of the Comfy Sleepers family!

Betygsatt 4 av 5 stjärnor

Very happy with my pillowcase

Very happy with my pillowcase, feels lovely to sleep on, delivery was quick, would recommend

5 augusti 2025
Omdöme utan inbjudan
Logotyp för Comfysleepers

Svar från Comfysleepers

Thank you so much for your lovely review — we’re really glad to hear you’re enjoying the pillowcase and that delivery was smooth!

Your support means a lot to us, and we're grateful you took the time to share your experience.

Betygsatt 4 av 5 stjärnor

butterfly cervical pillows

I bought 2 butterfly cervical pillows, one for myself and other for my husband;
he has definitely felt an improvement in his breathing and sleep immediately;
I can feel how comfortable my body posture is while lying down using my pillow; I managed to get buy one get one free offer which made my purchase more affordable and I got a sleep mask included with the purchase.

6 juni 2025
Omdöme utan inbjudan
Logotyp för Comfysleepers

Svar från Comfysleepers

Thank you for your wonderful review! We're so pleased to hear that both you and your husband are benefiting from the butterfly cervical pillows — especially knowing it’s already improved his breathing and sleep. That’s exactly what we hope for!

Thanks again for choosing us, and we hope you both continue to enjoy restful, comfortable nights!

Betygsatt 4 av 5 stjärnor

Comfortable Pillows

I was sceptical about the pillows at first, but after a night or two of using them, they helped relieve neck pain.

4 juni 2025
Omdöme utan inbjudan
Logotyp för Comfysleepers

Svar från Comfysleepers

Thank you so much for giving our pillows a try — we’re really glad to hear they helped relieve your neck pain after just a couple of nights!

We understand the initial skepticism, so it's wonderful to know they've proven themselves to be both comfortable and supportive. 😊

If there’s anything we can do to earn that 5th star next time, don’t hesitate to let us know — we’re always here to help!

Betygsatt 5 av 5 stjärnor

The blankets are such good quality, helpful team

The blankets are such good quality; they are soft and so cool for summer and don’t make you overheat! I will say to check the measurements before you order because they are different to standard sizing; the team are so helpful and replied to me so quickly!

4 augusti 2025
Omdöme utan inbjudan
Logotyp för Comfysleepers

Svar från Comfysleepers

Thank you so much for your lovely review! 🌟 We're thrilled to hear you're enjoying the quality and cooling comfort of the blankets — and yes, they're perfect for the warmer months!

We also really appreciate your note about the sizing; it's a helpful tip for future customers. And of course, we're always here to help whenever you need us. 😊

Thanks again for your support — it truly means a lot to us!

Betygsatt 1 av 5 stjärnor

Absolutely terrible experience

Absolutely terrible experience. I received my cooling blankets and pillowcase case and they are nothing like they are described on the website. The pillowcase is just a plain pillowcase and the blankets are cheap polyester that made me sweat. I contacted the company to voice my dissatisfaction. After emailing back and forth for over 12 hours they promised to issue a refund, only after I agreed to take down my original review. I removed my review, they issued a refund and sent an email confirming this. I then received a second email canceling the refund. I reached out to them again asking why the refund was canceled and they lied again claiming it was not. I told them I received an email from them stating it was and my bank records reflect this. I checked my bank statement several times during this process,the refunded amount appeared pending then disappeared. Not only are the products terrible, the company is dishonest and lacks integrity. I have wasted more time than necessary on this matter. I have now conacted the bank to have them deal with a refund. The whole experience has been an absolute nightmare

28 juli 2025
Omdöme utan inbjudan
Logotyp för Comfysleepers

Svar från Comfysleepers

We sincerely apologize for the issues you encountered with your order, the miscommunication regarding the refund, and the overall unsatisfactory service you received. This is certainly not the standard we aim for, and we deeply regret falling short of your expectations.

Our support team is currently reviewing your case to understand what happened and to find a solution that addresses your concerns. We will be in touch with you as soon as possible with an update.

Again, we apologize for the inconvenience and frustration this has caused.

Betygsatt 5 av 5 stjärnor

Butterfly memory foam pillow

I would definitely recommend the memory foam butterfly pillows, best pillows we’ve had in years.

The customer service is also very good, responded to my email promptly and sorted my enquiry.

2 augusti 2025
Omdöme utan inbjudan
Logotyp för Comfysleepers

Svar från Comfysleepers

Thank you so much for your wonderful 5-star review! 🌟

We’re absolutely thrilled to hear that you’re loving the butterfly memory foam pillows—and even more pleased that our customer service left a good impression. Your kind words mean a lot to us.

If you ever need anything else, we’re always here to help.

Betygsatt 5 av 5 stjärnor

Ice Cooling Calming Blanket

Brilliant blanket, really great for hot summer nights. It well made, durable and it's lightweight but not too thin and keeps you nice and cool. Not found any other products that is anywhere near as good. Also you get 2 for 1 so it's a great deal

1 augusti 2025
Omdöme utan inbjudan
Logotyp för Comfysleepers

Svar från Comfysleepers

Thank you so much for your fantastic 5-star review! We're so happy to hear you're enjoying the Ice Cooling Calming Blanket — especially during these hot summer nights.

It’s great to know you found it well-made, effective, and a great deal with the 2-for-1 offer. Your feedback truly means a lot to us!

Betygsatt 5 av 5 stjärnor

Hot Nights

I'm thrilled with my blanket it's absolutely brilliant in the hot weather. I put it over me when I watch tele and over me at night. Lovely material. Customer service was first class would highly recommend this company. They keep you updated and you can contact them and they respond. Excellent 10/10

1 augusti 2025
Omdöme utan inbjudan
Logotyp för Comfysleepers

Svar från Comfysleepers

Thank you so much for your glowing 5-star review! We're absolutely delighted to hear you're loving the blanket — especially during those hot nights — and that you've had such a positive experience with our customer service.

Your kind words and recommendation mean a lot to us. We're so glad to have you as part of the Comfy Sleepers community!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer