It was a tale of 2 halves one of the deliveries was a kerb side one and the delivery driver was painfully rude . Just dropped them off no and very abrupt. I was only aware of kerbside deliver post... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
AWFUL IN EVERY WAY. Faulty item supplied - chipped painty and faulty parts. Emailing back and forth until they agreed to refund but weeks down the line they’re not responding to emails and no refund... Se mer
Företaget har svarat
A well designed vertical radiator with a good paint finish (White). Pity the fixing instructions (a graphic paper strip) are a bit simplistic. Could do with some written text. Even our installer w... Se mer
Företaget har svarat
Radiators can be quite confising, well they are to me, what with the BTU's and columns, verticals, horizontals etc. Column Radiators 4 u make it simple. Ordered 1 day arrived within 2, simple as t... Se mer
Företagsinformation
Skrivet av företaget
Column Radiators 4u is a dedicated UK supplier of high-quality, high-output multi-column radiators. Operating from our Kiln Road base in Portsmouth since 2002, our expert team helps homeowners, property developers, and trade installers choose the ideal heating solutions to bring both efficiency and style to any room. As a specialist online column radiator retailer, we offer an extensive selection of sizes, depths, and configurations. Whether you are looking to buy classic 2-column, 3-column, or high-capacity 4-column and 6-Column radiators, our range effortlessly bridges the gap between traditional charm and modern interior design. Our comprehensive collection features space-saving vertical column radiators perfect for narrow walls, classic horizontal styles for under-window installations, and a massive variety of stocked finishes including timeless gloss white, trendy anthracite grey, and contemporary raw steel. We make upgrading your home heating simple and cost-effective, offering free UK delivery on most standard off-the-shelf stock, next-day delivery options for urgent projects, and a brilliant range of matching radiator valves and pipe sleeves to complete the look. Explore our full range of high-performance heating online at www.columnradiators4u.co.uk, or speak directly to our Portsmouth-based specialists on 02394 216 216 for technical assistance with BTU heat loss calculations and sizing. We will always respond to any reviews within our 24 hour service level agreement. For our full catalogue of radiators see Radiators 4u, for Cast Iron Radiators see Cast Iron Radiators 4u, for radiator valves and accessories, see Radiator Valves 4u.
Kontaktuppgifter
Unit 4, Victory Trading Estate, Kiln Road , PO3 5LP, Portsmouth, Storbritannien
- 02394 216 216
- cs@radiators4u.co.uk
- columnradiators4u.co.uk
3,0
Medel
186 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service speedy delivery and products look first rate
Cannot fault any aspect of the service. Great communication ensured we were kept informed about delivery date.
14 augusti 2015
Omdöme utan inbjudan
Fast, Efficient and Easy
I have used this company twice. First time about 9 months ago - Radiator was on order to them - they kept me informed of delivery dates by phone.
2nd time was last week. Ordered 3 radiators+valves - they came in days.
You can't really get much better.
9 juli 2015
Omdöme utan inbjudan
Excellent service and great product
Customer service was excellent. Very flexible on delivery date and so helpful when I found I had ordered the wrong valves and needed the replacements delivered the next day. Highly recommend and will use this company again.
19 juni 2015
Omdöme utan inbjudan
Excellent company and top quality products
An excellent company to deal with. Extremely helpful staff with expert knowledge and guidance. Fast delivery provided. Would have no hesitation in using them again and recommending them to others.
6 juni 2015
Omdöme utan inbjudan
Good product, delivery driver could not get to house due to size of truck
Very happy with the product. Felt sorry for delivery driver trying to get a 10 tonne truck around the Lake District. I understand delivery provided by the supplier but need to feedback some areas only suitable for LWB Transit. Had to meet him on larger road and transfer rads to car as he could not get up our drive.
5 juni 2015
Omdöme utan inbjudan
Svar från Column Radiators 4u
Hello Richard
Thank you for taking the time to place your review on Trust Pilot.
Your feed back is very important to us, as all reviews are read and passed to our continuous improvement programme team, this is to help us maintain our grade of service & product quality, also to ensure we improve in areas we could be lacking in.
After reading your review, we have held a internal investigation to see what we could have done better relating to your comments.
Reference the delivery issue
Firstly sorry for any inconvenience caused in relation of the delivery of your order.
I have spoken to our transport company’s & sales consultants to ensure this does not happen again, & that we check with customers if there are any access issues at time of purchase.
Again, thank you for your feed back & sorry for any inconvenience caused.
Paul Duffy
General Manager
Nice looking radiators and the heat output is joyous.
The delivery was early and the radiators are fine. Good efficient service.
28 maj 2015
Omdöme utan inbjudan
Good prices and great turnaround...
Very good, however, they do not know the products they are selling. It became obvious to me very quickly that the lady on the phone was there to take orders and had no real knowledge of the specific products. When I asked about how the radiator was hung she was stumped. She conferred with a colleague and came back to me and said " it cannot be adjusted for height via the hanging brackets " and " we don't actually stock the products, sell them. They come directly from the manufacturer " so it appears they are just brokers and don't physically hold the stock. This is not a problem but if your going to sell items at least know the basics! It turned out the radiator could be adjusted via the brackets, so, had we listened to her, they would have lost a sale. Better training = Greater profitability!!!!
21 maj 2015
Omdöme utan inbjudan
Svar från Column Radiators 4u
Hello Nick
Thank you for taking the time to place your review on Trust Pilot.
Your feed back is very important to us, as all reviews are read and passed to our continuous improvement programme team, this is to help us maintain our grade of service & product quality, also to ensure we improve in areas we could be lacking in.
After reading the review & talking to yourself on the telephone, we have held an internal investigation to see what we could have done better relating to your comments.
Reference the agent you spoke to, she is new to the business & is still receiving on-the-job training. This is no excuse for the poor information passed to you, but I hope you understand.
I teach all my staff to be honest to our customers when not knowing the answer to a question, by saying to the customer – “I don't know the answer to that but please let me find the correct answer for you”. I feel that all customers want is to receive the correct information to help them make the right purchases, even if the answer takes a little longer, by investigating first.
Again, thank you for your feedback & sorry for any inconvenience caused.
Paul Duffy
General Manager
Excellent product, good service, great affordable valves. Well done
We had a very good service from this company, they were very helpful with helping us to get the best radiator for what we needed and it looks very smart . We also bought two sets of valves which came the next day. Excellent service.
19 maj 2015
Omdöme utan inbjudan
Excellent Service
This is the 3rd column rad that I have purchased from Column Radiators 4u. I would thoroughly recommend them :D
14 maj 2015
Omdöme utan inbjudan
Communication!
I ordered a radiator and a pair of valves 10 days ago. Two days later my delivery arrived - just the valves. Not a word from the company. I eventually contacted them, and was told that the radiator should be with me by the end of the week - 12 days after ordering. The fact that they didn't feel the need to inform me of this is frankly baffling. I'm waiting with bated breath....
9 april 2015
Omdöme utan inbjudan
Svar från Column Radiators 4u
Thank you for bringing this to our attention and taking the time to write the review.
We are currently investigating this for you. The radiators you have ordered should have been delivered within 2-5 working days. We apologise for any inconvenience caused and we will be in contact with you as soon as we have completed our investigation. This will be before end of business today.
Excellent
Excellent customer service. The whole process was very quick and easy.
9 april 2015
Omdöme utan inbjudan
Excellent quality and efficient service
We ordered the classic column radiators and they were delivered the next day. The person I dealt with on the telephone was extremely helpful. We are pleased with the look and heat output of the radiators and would definitely use Column Radiators 4u again.
29 mars 2015
Omdöme utan inbjudan
COLUMN RADIATOR IS FAB!
Great phone service with Nick. Easy to order. Order arrived in promised guidelines. Price could have been a little cheaper. But I'm really happy with my new rad! Thanks
27 mars 2015
Omdöme utan inbjudan
Great service
Needed my rads in a hurry, they were great all round. Great information, contact, products and prices. Thankyou!
26 mars 2015
Omdöme utan inbjudan
1st Class Operation
Radiator stays delivered next day, brilliant service. Thank you
19 mars 2015
Omdöme utan inbjudan
Very helpful customer service and quick delivery
Very pleased with the service this company offered - The lady I spoke to managed to get the radiators delivered to us within 3 working days, even though they were out of stock. Many thanks - would use again.
14 mars 2015
Omdöme utan inbjudan
efficient service, quality radiator
Telephoned on a Friday morning to make sure the size I required was in stock. I was assured it was and would be delivered the following Monday. This is exactly what happened and I am very pleased with the quality and build of radiator. The only thing stopping a 5* recommendation is that they were unable to give any indication of time of delivery or even whether it would be a morning or afternoon slot. That aside, would definitely use this company again.
12 februari 2015
Omdöme utan inbjudan
Column Radiators 4u
Really impressed with the service and product. Communication was great and knew - almost to the hour - when what time the delivery would be. Thanks!
23 januari 2015
Omdöme utan inbjudan
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