Column Radiators 4uOmdömen 

186
TrustScore 3 av 5

3,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

It was a tale of 2 halves one of the deliveries was a kerb side one and the delivery driver was painfully rude . Just dropped them off no and very abrupt. I was only aware of kerbside deliver post... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

AWFUL IN EVERY WAY. Faulty item supplied - chipped painty and faulty parts. Emailing back and forth until they agreed to refund but weeks down the line they’re not responding to emails and no refund... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

A well designed vertical radiator with a good paint finish (White). Pity the fixing instructions (a graphic paper strip) are a bit simplistic. Could do with some written text. Even our installer w... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Radiators can be quite confising, well they are to me, what with the BTU's and columns, verticals, horizontals etc. Column Radiators 4 u make it simple. Ordered 1 day arrived within 2, simple as t... Se mer

Företagsinformation

  1. Elementbutik
  2. Värmeteknik
  3. Leverantör av värmesystem
  4. Uppvärmningstjänster

Skrivet av företaget

Column Radiators 4u is a dedicated UK supplier of high-quality, high-output multi-column radiators. Operating from our Kiln Road base in Portsmouth since 2002, our expert team helps homeowners, property developers, and trade installers choose the ideal heating solutions to bring both efficiency and style to any room. As a specialist online column radiator retailer, we offer an extensive selection of sizes, depths, and configurations. Whether you are looking to buy classic 2-column, 3-column, or high-capacity 4-column and 6-Column radiators, our range effortlessly bridges the gap between traditional charm and modern interior design. Our comprehensive collection features space-saving vertical column radiators perfect for narrow walls, classic horizontal styles for under-window installations, and a massive variety of stocked finishes including timeless gloss white, trendy anthracite grey, and contemporary raw steel. We make upgrading your home heating simple and cost-effective, offering free UK delivery on most standard off-the-shelf stock, next-day delivery options for urgent projects, and a brilliant range of matching radiator valves and pipe sleeves to complete the look. Explore our full range of high-performance heating online at www.columnradiators4u.co.uk, or speak directly to our Portsmouth-based specialists on 02394 216 216 for technical assistance with BTU heat loss calculations and sizing. We will always respond to any reviews within our 24 hour service level agreement. For our full catalogue of radiators see Radiators 4u, for Cast Iron Radiators see Cast Iron Radiators 4u, for radiator valves and accessories, see Radiator Valves 4u.


Kontaktuppgifter

3,0

Medel

TrustScore 3 av 5

186 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,0

Alla omdömen

(186)

1 omdöme under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent service

Extremely helpful staff member with excellent product knowledge; guided us through the entire order with plenty of patience - highly recommended.

10 januari 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good products and Service

Easy to order. Delivery in two parcels confused me and meant waiting in all day for a small box of fittings! Otherwise lovely looking radiators and excellent help on phone when my plumber decided we needed some feet.

9 januari 2017
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Poor customer service

I have no issues with the radiators, i have bought a few and no complaints. The issue i have is that they refused to refund/replace damaged radiator valves as i did not inform them of damage within 24 hrs. I didn't actually thoroughly inspect the items until i needed to use them. I have been in contact but they still refuse. I have more radiators to purchase and as a consequence of this poor service i will most likely look elsewhere.

6 december 2016
Omdöme utan inbjudan
Logotyp för Column Radiators 4u

Svar från Column Radiators 4u

Thank you for your feedback is very important to us. All reviews are seen by our managing director, any issues investigated by customer services, then reported to our general manager.

We did receive an email from you on 05/12/16, explaining that you wanted to return the valves due to courier damage. We investigated this for you and could see that the items were delivered and signed for 15 days before, on 21/11/16.

As explained to you in our email conversation we ask all customers to report any damage within 24 hours, to enable us to resolve the challenge quickly for our customers and to log a claim with our courier.

We are not unreasonable and understand that customers may not call us within an exact 24 hours due to weekends and other commitments, but in this case it was 2 weeks after the delivery took place. The parcel was signed for as all OK and nothing was mentioned at time of delivery of any damage.

Again, thank you for your feedback & sorry for any inconvenience caused.


Customer Service Manager

Betygsatt 4 av 5 stjärnor

Great radiator,shame about the valves

I bought a Cassius vertical radiator with ease after ringing up the store for some advice first about valves. It arrived the next day in pristine condition and looks great on my living room wall.

Unfortunately the valves reccommended do not fit the radiator, hence the title of the review.

24 november 2016
Omdöme utan inbjudan
Logotyp för Column Radiators 4u

Svar från Column Radiators 4u

Hello Pete

Thank you for taking the time to place your review on Trust Pilot.

Your feedback is very important to us, as all reviews are read and passed to our continuous improvement programme team, this is to help us maintain our grade of service & product quality, also to ensure we improve in areas we could be lacking in.

Regarding your challenge with valves not fitting, I have tried to call you to discuss this and have left a voice-mail for you, as we would like to get this resolved and find out what could be causing this, as we have checked with the manufacturer and the valves that were ordered should fit the radiator.

If you could contact me on 0844 358 1992 and I will do all I can to fix this challenge.


Again, thank you for your feedback.


Laura Hazzard

Customer Service Manager

Betygsatt 5 av 5 stjärnor

Buy radiators and valves.

Very help company and need to swap some values because I made a mistake and they sorted it very quick with no fuss. Really good company

16 november 2016
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Column radiator

Wanted a radiator in keeping with the house. This turned out to be , not only in keeping, but a lovely finish, also although small and compact, enough Btu,s to keep the room warm.

14 november 2016
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Fast efficient delivery but communication could have been better

Haven't had the radiators installed yet so can't comment on the product. Delivery was fast and staff were polite but communication could have been better. Was told I would get a call first thing in the morning to let me know whereabouts on their delivery run I was (so I could make sure I came home from work), but didn't hear anything. I called them in the afternoon and after a bit of chasing up was eventually told the radiators had been delivered already. Lucky my builders were there that day otherwise delivery wouldn't have been possible.

14 november 2016
Omdöme utan inbjudan
Logotyp för Column Radiators 4u

Svar från Column Radiators 4u

Hello Joanne

Thank you for taking the time to place your review on Trust Pilot.

Your feedback is very important to us, as all reviews are read and passed to our continuous improvement programme team, this is to help us maintain our grade of service & product quality, also to ensure we improve in areas we could be lacking in.

Regarding the delivery challenges you experienced.

I have tried to call you to discuss this with you and have left voice-mails.

The delivery is something that is arranged directly with our manufacturers and their carriers, I apologise that you were promised a service that you did not receive.
Our vendor relations department will be discussing this with the manufacturer.

If you would like to discuss this further, please do call me on 0844 358 1992

Again, thank you for your feedback and apologies for the inconvenience caused.


Laura Hazzard

Customer Service Manager

Betygsatt 5 av 5 stjärnor

Radiator

Brilliant service. From phone call to delivery.High quality product.

27 oktober 2016
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Great Service & Swift Delivery

Great service and swift delivery. 4 column rads delivered by pallet without any damage. Ends & sides well protected in polystyrene but face of rads is only covered in thick polythene so would be easy for damage to occur in transit.

17 oktober 2016
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Brilliant service

I have ordered several things from this company and I find their service flawless and their products are excellent value and good quality.
Yesterday I ordered a pair of valves at lunch time and they arrived this morning.

7 oktober 2016
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

all good

good quality radiator which arrived extremely well packaged

22 september 2016
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer