Tests are fun and quite accurate! I did foresee that they would ask me a small payment ad that this would be a trap, so I paid for it with a disposible card (created with Revolut) i think i had a n... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Crooks. They charge you $0.99. While your payment is processing, something pops up, fast, then disappears. I realized what it said once I got my email. That I'd be automatically enrolled in a ridiculo... Se mer
Signed up on cognius during one of those late-night scrolling spirals and forgot about it like two seconds later, classic me. Trial ends up billing me, and I'm bracing for the back-and-forth, but supp... Se mer
Företaget har svarat
Finished the full IQ assessment, closed the app to take a phone call, and then couldn't figure out where my score had gone. Support replied within the hour with a screenshot showing the exact tab.
3,0
Medel
53 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 88 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I think it was like 3 dollars but then…
I think it was like 3 dollars but then a 40 dollars payment was put in My card SO yeah it's a scam
10 juli 2026
Omdöme utan inbjudan
Svar från Cognius
Thank you for your feedback.
We understand your concern regarding the subscription.
We would like to clarify that Cognius is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Our team is committed to treating every customer fairly and maintaining open communication throughout the resolution process. If you believe there has been any misunderstanding regarding your account or charges, please contact our support team at support@cognius.app so we can review your case and assist you, including reviewing your refund request where applicable.
If you ever need any assistance, please feel free to contact our support team at support@cognius.app
They tell you to pay .99 to see your…
They tell you to pay .99 to see your results. Then they charge you $39.99. deceiving. Don't fall for this.
8 juli 2026
Omdöme utan inbjudan
Svar från Cognius
Thank you for your feedback.
We understand your concern regarding the subscription.
We would like to clarify that Cognius is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Please contact our support team at support@cognius.app so we can review your case and assist you.
Our team is committed to helping customers and maintaining open communication throughout the resolution process.
If you ever need any assistance, please feel free to contact our support team at support@cognius.app
Was charged 39.99 after not being…
Was charged 39.99 after not being informed or subscribing to a monthly subscription. Told 5 to 10 business days for a refund which is bs. Very unhappy. There should be a zero star rating option for this company!
11 juli 2026
Omdöme utan inbjudan
Svar från Cognius
Thank you for your feedback.
We understand your concern regarding the subscription.
We would like to clarify that Cognius is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Please contact our support team at support@cognius.app so we can review your case and assist you, including checking the status of your refund.
Our team is committed to helping customers and maintaining open communication throughout the resolution process.
If you ever need any assistance, please feel free to contact our support team at support@cognius.app
After trying it out for 1 euro it…
After trying it out for 1 euro it automatically tried to subscribe for 40 euros per month. Watch out
10 juli 2026
Omdöme utan inbjudan
Svar från Cognius
Thank you for your feedback.
We understand your concern regarding the subscription.
We would like to clarify that Cognius is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Please contact our support team at support@cognius.app so we can review your case and assist you.
Our team is committed to helping customers and maintaining open communication throughout the resolution process.
If you ever need any assistance, please feel free to contact our support team at support@cognius.app
It was fine until I thought to check on…
It was fine until I thought to check on Trust Pilot. Just before I put my card details to pay the 99c for the test result ! Phew! They would have started charging me monthly!!! Read ALL the small print at the bottom of the payment box.
10 juli 2026
Omdöme utan inbjudan
Svar från Cognius
Thank you for your feedback.
We understand your concern regarding the subscription.
We would like to clarify that Cognius is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
If you have any questions about our subscription or pricing, please feel free to contact our support team at support@cognius.app We will be happy to assist you.
If you ever need any assistance, please feel free to contact our support team at support@cognius.app
Fraudulently trying to charge me for a…
Fraudulently trying to charge me for a subscription and app not available to cancel. I'm trying to log in and it's not accepting the password and not sending reset email.
I tried to cancel the subscription that I did not knowingly sign up to. I tried contacting them through the email, lets see the response.
The test link did not work either.
I wish to cancel whatever subscription they say i accepted, and can't!
There was nothing mentioning any subscription when I paid the 99cents of initial payment.
Update: I emailed them to ask for the cancellation, due to my bank not being able to do anything. They were courteous on the email, cancelled the movement and refunded me.
Glad I waited before cancelling the card.
Their email:
"Dear Customer,
We have initiated refunds for the charges associated with the account linked to the email .....@gmail.com.
Refunded amounts:
- X USD
These funds should be credited to your account within 5–10 business days.
If the original charge was made in a different currency, the amount will be automatically converted by your bank.
Your subscription has also been cancelled, and no further charges will occur.
If you have any other questions, we’re happy to help." It got refunded thankfully.
1 juli 2026
Omdöme utan inbjudan
Svar från Cognius
Thank you for your feedback.
We understand your concern regarding the subscription.
We would like to clarify that Cognius is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Our team is committed to treating every customer fairly and maintaining open communication throughout the resolution process. If you believe there has been any misunderstanding regarding your account or charges, please contact our support team at support@cognius.app so we can review your case and assist you, including reviewing your refund request where applicable.
If you are unable to access your account or your report, please log in and navigate to:
Tests → View Report
If you are experiencing login issues or are not receiving the password reset email, please contact our support team at support@cognius.app so we can investigate and help restore access to your account.
Subscription management options are available in the account Settings section.
Open Settings from the top navigation panel, scroll down, and click the Cancel button.
If you ever need any assistance, please feel free to contact our support team at support@cognius.app
This Cognius company is evidently a scam! I paid for a 99 cent report & then received an email that I would be charged $39 per month for ongoing services which I did not agree to.
This Cognius company must be a scam charging people for monthly payments that have not been agreed to. I even said no I did not want any continued support. I only paid 99 cents for one report then they sent an email saying I will be charged $39 a month & only have 3 days to cancel this by clicking their link & their link does not work to cancel it! I will be notifying my bank & the Better Business Bureau. All of the other reviews are saying the same thing so it's not just me that this happened yo. This must be cancelled!
8 juli 2026
Omdöme utan inbjudan
Svar från Cognius
Thank you for your feedback.
We understand your concern regarding the subscription.
We would like to clarify that Cognius is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Our team is committed to treating every customer fairly and maintaining open communication throughout the resolution process. If you believe there has been any misunderstanding regarding your account or charges, please contact our support team at support@cognius.app so we can review your case and assist you, including reviewing your refund request where applicable.
Subscription management options are available in the account Settings section.
Open Settings from the top navigation panel, scroll down, and click the Cancel button.
If you are unable to access your account or the Settings section, please contact our support team at cognius@support.app and we will be happy to assist you with your request.
If you ever need any assistance, please feel free to contact our support team at support@cognius.app
Fraudulently trying to charge me for a subscription and app not available to cancel
I tried to cancel a subscription that I did not knowingly sign up to. I tried contacting them through the support system they said was on their app. This link does not work.I wish to cancel my subscription. I had not realised that there was any subscription when I paid the 99p initial payment today. I therefore cancel this immediately and do not authorise you to take any further payments.
Please reply informing me that this has been done today.
Fay McDiarmid
9 juli 2026
Omdöme utan inbjudan
Svar från Cognius
Thank you for your feedback.
We understand your concern regarding the subscription.
We would like to clarify that Cognius is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Our team is committed to treating every customer fairly and maintaining open communication throughout the resolution process. If you believe there has been any misunderstanding regarding your account or charges, please contact our support team at cognius@support.app so we can review your case and assist you, including reviewing your refund request where applicable.
Subscription management options are available in the account Settings section.
Open Settings from the top navigation panel, scroll down, and click the Cancel button.
If you are unable to access your account or the Settings section, please contact our support team at cognius@support.app and we will be happy to assist you with your request.
If you ever need any assistance, please feel free to contact our support team at support@cognius.app
buyers beware - something fishy about this company
I left a single star because I could not leave zero. Paid 0.99 for a report that NEVER arrived as the link does not exist. Finding contact details is extremely difficult. My fault for giving scammers my bank details. You tried to take money for a subscription that I never agreed to although you claim -in your responses to others on Trust pilot - that pricing is clear. Obviously if it was there would not be this many complaints about the exact same issue. I would like to CANCEL the "subscription" that I never agreed to!
7 juli 2026
Omdöme utan inbjudan
Svar från Cognius
Thank you for your feedback.
We understand your concern regarding the subscription.
We would like to clarify that Cognius is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Our team is committed to treating every customer fairly and maintaining open communication throughout the resolution process. If you believe there has been any misunderstanding regarding your account or charges, please contact our support team at cognius@support.app so we can review your case and assist you, including reviewing your refund request where applicable.
If you were unable to access your report, please log in to your account and navigate to:
Tests → View Report
Subscription management options are available in the account Settings section.
Open Settings from the top navigation panel, scroll down, and click the Cancel button.
If you ever need any assistance, please feel free to contact our support team at support@cognius.app
Unexpected membership charges/ payment
UPDATE: 09/07/2026 - I received an email saying that my emails & subscription could not be found. I took a screenshot, reiterated my email address & sent it. I got a very quick reply that says now that my subscription has been cancelled & that a refund will be issued for my most recent monthly charge. This jrefund could take up to 10 business days so we shal see.
----------------------------------------------------------
Today I was notified that a payment charge of €39,99 had been taken from my account. I was somewhat disturbed as I had ONLY authorised & expected a 1 off charge off 0.99c for a report. After reading the reviews (sadly too late as, I hadn't expected this charge) - it would seem this is a commen occurence. I have sent 2 emails to support to cancel my membership & issue a refund but have had no reply. I did check my junk folder & inbox & there was definately no emails about this charge - only one about my 0.99 report being ready & to log into the website to read it - again nowhere wa it mentioned that I would now be charged €39,99 (I assume monthly) as a member. I would advise people to be catious when filling in their details as I do NOT find this site very transparent - LESSON LEARNED.
8 juli 2026
Omdöme utan inbjudan
Svar från Cognius
Thank you for your feedback.
We understand your concern regarding the subscription and the unexpected charge.
We would like to clarify that Cognius is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
We are sorry to hear that you have not yet received a response to your emails. Please contact our support team at support@cognius.app so we can review your case, verify your previous requests, and assist you with your refund request if applicable.
Our team is committed to helping customers and maintaining open communication throughout the resolution process.
If you ever need any assistance, please feel free to contact our support team at support@cognius.app
Payment went through my account without…
Payment went through my account without permission.SCAMMERS. Paid 99 cents. never got results. have called several times. they say get code and never send it. trash company,
6 juli 2026
Omdöme utan inbjudan
Svar från Cognius
Thank you for your feedback.
We are sorry to hear that you experienced difficulties accessing your test results and have concerns regarding the charges on your account.
We would like to clarify that Cognius is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
To access your report, after logging in, please navigate to:
Tests → View Report
If you are not receiving the verification code or are unable to access your account, please contact our support team at support@cognius.app so we can review your case, help restore access to your account, and assist you with any billing concerns.
Our team is committed to helping customers and maintaining open communication throughout the resolution process.
If you ever need any assistance, please feel free to contact our support team at support@cognius.app
I paid GBP1 for an initial report but…
I paid GBP1 for an initial report but then could not get into the app at all. I emailed 2 Cognius email addresses to cancel the account and stop the charge, but they did not respond and still took GBP30 without authorisation.
6 days after my second email to Cognius, they replied and arranged to refund the GBP30 that they took and this has been received, asking me to update this review if I am now happy. I am certainly happier than I was and will draw this episode to a close, but there is clearly a business model here that is prompting the same feedback from a range of people.
6 juli 2026
Omdöme utan inbjudan
Svar från Cognius
Thank you for your feedback.
We are sorry to hear that you experienced difficulties accessing your account and were unable to cancel your subscription.
We would like to clarify that Cognius is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
To access your report, after logging in, please navigate to:
Tests → View Report
Subscription management options are available in the account Settings section.
Open Settings from the top navigation panel, scroll down, and click the Cancel button.
Please contact our support team at support@cognius.app so we can review your case, verify your previous requests, and assist you with your refund request if applicable.
If you ever need any assistance, please feel free to contact our support team at support@cognius.app
Svar från Cognius
Thank you for your feedback.
We understand your concern regarding the subscription.
We would like to clarify that Cognius is not a fraudulent service. Subscription terms are clearly presented before the purchase is completed, and a subscription is automatically activated after 3 days with the relevant information provided in advance.
Please contact our support team at support@cognius.app so we can review your case and assist you.
Our team is committed to helping customers and maintaining open communication throughout the resolution process.
If you ever need any assistance, please feel free to contact our support team at support@cognius.app
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.