Även om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en ”verifierat”‑etikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer

För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer

Det hÀr tycker kunderna

Betygsatt 1 av 5 stjÀrnor

Arnaque totale sur les calendriers de l'avent. Grosse publicité mensongÚre, c'est honteux de voir ce qu'ils envoient à la place de ce que l'on pense commander. J'ai envoyé un mail, je pense que je n'a... Se mer

Betygsatt 1 av 5 stjÀrnor

Jardin cocoon sont des voleurs cela fait un mois que j’ai commandĂ© j’ai payĂ© 144 euros pour ce cet outil coupe bordure debrousailleuse tondeuse. Je n’ai aujourd’hui toujours rien reçu. Jardin cocoon a... Se mer

Betygsatt 1 av 5 stjÀrnor

Absolutely terrible post sales assistance. Go for products like Ring instead. Their iOS app has been faulty for almost a year now (image won’t rotate to landscape and the re-pairing process with the c... Se mer

Företagsinformation


Kontaktuppgifter

1,3

Mycket dÄlig

TrustScore 1.5 av 5

192 omdömen

5 stjÀrnor
4 stjÀrnor
3 stjÀrnor
2 stjÀrnor
1 stjÀrna

Har inte besvarat negativa omdömen

SÄ anvÀnder företaget Trustpilot

Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.

Företag pÄ Trustpilot fÄr inte erbjuda incitament eller betala för att dölja omdömen. Omdömen Àr enskilda anvÀndares Äsikter och inte Trustpilots Äsikter. LÀs mer

Betygsatt 5 av 5 stjÀrnor

Quality and simplicity

Security reinvented. Simple setup, simple operation. Few bells and less whistles. The essentials packed in a small orb with nice esthetics.

22 augusti 2016
Omdöme utan inbjudan
Logotyp för Cocoon

Svar frÄn Cocoon

Thanks Taco! We love your style. We've got a few bells and whistles in the pipeline, so watch out for updates. Team Cocoon

Betygsatt 3 av 5 stjÀrnor

Promising but missing important features

Positive: nice design, easy setup, good video quality

Negative: not all phones are always seen right as present/absent, quite some false alerts but most importantly: at night my phone has the not disturb feature on. Obviously in case of intruders I want to know this. A schedule for automatic sound alarm and/or bypassing the not disturb feature (iPhone, so not possible maybe) would be nice.

22 augusti 2016
Omdöme utan inbjudan
Logotyp för Cocoon

Svar frÄn Cocoon

Really important feedback, thanks Sander. I'll get our lovely support team to get in touch as your phones should be being picked up when you leave! We're hear to listen, so please keep your feature requests coming! Team Cocoon

Betygsatt 5 av 5 stjÀrnor

I had to be patiënt but they deliverd.

It was a new development and some things took a bit longer but it was worth waiting.

22 augusti 2016
Omdöme utan inbjudan
Logotyp för Cocoon

Svar frÄn Cocoon

Pleased to hear it Jaap! Let us know how you get on at help@cocoon.life, we'd love to hear from you? Team Cocoon

Betygsatt 5 av 5 stjÀrnor

It took some time but the result is satisfying

The company delivered the product promised. It is a good product. However, it took more time as estimated and the product (especially the software) leave room for improvement. I would buy a Cocoon again.

22 augusti 2016
Omdöme utan inbjudan
Logotyp för Cocoon

Svar frÄn Cocoon

Thanks Thomas, we did hit a few bumps in the road to shipping! We've got laser focus now on making the Cocoon experience brilliant, which we couldn't have done without our biggest fans and supporters. Team Cocoon

Betygsatt 3 av 5 stjÀrnor

Good camera the price is to much for this alarm system

In the first day the were a few fals alarm
But it becomes better every day
Good and small alarm system
But the price for it a little high

22 augusti 2016
Omdöme utan inbjudan
Logotyp för Cocoon

Svar frÄn Cocoon

Hi Haim, thanks for your review, it's really important for us to hear. Your Cocoon will always be learning from your home environment, and should have your Subsound fingerprint fully mapped within 7-10 day of setup. We're working really hard to bring on new features for the app, and your Cocoon, to make sure our supporters feel that they've got a fantastic product, which is great value for money. We'd love to hear from you if you have any suggestions or feedback that can help us achieve our goal - so please do send anything through to help@cocoon.life. Team Cocoon

Betygsatt 5 av 5 stjÀrnor

Excellent! Prompt, friendly, helpful.

Great service from the team at Cocoon. Very prompt to respond, friendly and very helpful. Thanks guys!

22 augusti 2016
Omdöme utan inbjudan
Logotyp för Cocoon

Svar frÄn Cocoon

It's our pleasure Jim, thanks so much for your kind words. Team Cocoon

Betygsatt 5 av 5 stjÀrnor

Piece of mind in one tiny device!

Living in East London, security has always been a day to day concern, but the home security market is quite an intimidating one to step into.

My partner and I are quite early on in our careers and the prospect of signing up to high-cost monthly payments with a security company was outside of our comfort zone. A friend told us about Cocoon and we haven't looked back!

I'm not the most tech savvy but I am attached to my iPhone. Having visibility of what's happening in my flat no matter where I am is so assuring! Easy to set-up (plug in and download app), and easy to use!

Highly recommend it for busy homeowners who don't want the hassle of traditional security services.

22 augusti 2016
Omdöme utan inbjudan
Logotyp för Cocoon

Svar frÄn Cocoon

That is brilliant to hear, and thanks for taking the time to let us know. Team Cocoon

Betygsatt 4 av 5 stjÀrnor

Getting better all the time, great customer service.

I've been following these guys since inception and my cocoon was one of the first batch, so I've had some time to 'get to know' the device.

The product is great, some minor bugs but the software updates keep improving all the time. They really take user feedback on board.

The customer service is just brilliant, replying quickly and issues being owned to resolution... it's not often you hear that in this day and age!

Well worth looking at if you're thinking of home security.

21 augusti 2016
Omdöme utan inbjudan
Logotyp för Cocoon

Svar frÄn Cocoon

That's great to know Jon, thanks for the incredible support. Team Cocoon

Detta Àr Trustpilot

Vem som helst fÄr skriva ett omdöme pÄ Trustpilot. Den som skriver ett omdöme Àger sitt omdöme och detta innebÀr att personen i frÄga kan redigera eller ta bort sitt omdöme nÀr som helst. Omdömen finns kvar pÄ Trustpilot sÄlÀnge omdömeslÀmnarens konto Àr aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

LÀs mer om andra typer av omdömen.

Vi skyddar vÄr plattform med hjÀlp av dedikerade medarbetare och smart teknologi. LÀs mer om hur vi bekÀmpar falska omdömen.

LÀs mer om omdömesprocessen pÄ Trustpilot.

HÀr Àr 8 tips pÄ hur man kan skriva omdömen pÄ bÀsta sÀtt.

Verifieringen hjÀlper till att sÀkerstÀlla att det Àr riktiga mÀnniskor som skriver omdömena som du lÀser pÄ Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan pÄverka företagets TrustScore. Detta strider mot vÄra riktlinjer.

LĂ€s mer