Recently started back training after a couple of years off through injury and then starting a family! Bought all my usual CNP supplements (been using for over 20 years!) and came to my favourite of al... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
By far my favourite pre-workouts. I have a good selection on stock usually and have tried a variety of stim free, high stim, full of ants in the skin, heart bursting powders in my time! F... Se mer
First order with CNP and I couldn't be happier. Great advice provided prior to purchase and speedy delivery. I've used protein powders before, all of which tasted a bit 'grainy', but CNP's chocol... Se mer
Great service; speedy delivery More importantly protein flavours and quality are incredible! I started using Loaded H2O to improve recovery and my God it was best decision! No more post work... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Find the best sports nutrition at CNP Professional. Products include protein bars, drinks and gels.
Kontaktuppgifter
Dunkirk Lane, SK14 4NL, Hyde, Storbritannien
- 0161 3683850
- cs@cnpprofessional.co.uk
- cnpprofessional.co.uk
4,1
Bra
1 tn omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Taste is amazing
Taste is amazing, mixes extremely easy. Really happy with my purchase. Would recommend
11 november 2024
Like this product
Like this product, always a winner for me.
Delivery was as usual, on time.
4 november 2024
Best cream of rice product I’ve had
Best cream of rice product I’ve had! I’ve tried a few brands but had no success. Mixes really well and tastes just right.
11 november 2024
excellent service and product
Good service and my partner enjoyed a strawberry protein shake
8 november 2024
Always great products
Always great products
Only critique is despatch and delivery can be quite slow
8 november 2024
Still haven’t received my order that i ordered over a week ago.
Still haven’t received my order that I placed over a week ago, emailed but haven’t had a reply.
7 november 2024
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Svar från CNP Professional
Hi Stuart,
Thank you for reaching out.
We are very sorry to hear of the delay you have had with your order. We are looking into it as we speak and have tried to make customers aware of the Black Friday courier delays via our social media and website.
We will also email over your tracking directly, so you can expect a email and resolution in your inbox shortly.
Best regards
Chris Brodie
Team CNP
Great customer service
Great products and fantastic customer service.
There was a slight error with the order but after a single email to customer services this was immediately resolved. That's all you can ask for!👍
Will definitely order again.
5 november 2024
Awful
Awful, a week and my item is still no nearer to getting to me, after multiple emails and forms and chasing (by me) I'm getting no help, at this point they're just stealing from me as I've paid and have no product or the refund I've asked for twice as per my consumer rights.
1 november 2024
Great choice
Great choice, quick shipping and good prices. I find the protein to mix well and tastes great. Love the Loaded ISO for training and the pre-workout is great.
1 november 2024
Dreadful after sales support.
Update: November 2024
I received a direct email from one of the reps at CNP apologizing for the support I received. I am happy to say that they have looked after me after my dreadful experience and have put things right satisfactorily.
I understand that things can happen and such with staff, so, I will be ordering with CNP in future in the trust that this won't ever happen again.
Original Review:
A bit disappointed really, second time ordering and while the product is good, the after sales support is terrible.
I ordered 2kg of whey, creatine and some loaded H2O. After I had ordered, I noticed a offer of some flap jacks that you get free with any 2kg whey product.
I sent messages on Facebook messenger, emailed the contract on their Shopify page (I got an automatic reply stating that person no longer works with the company) and filled in the contact us web form. All to try and have the flapjacks added to my order.
I didn't receive a single response. Safe to say, I will be ordering from alternative protein sellers in the future.
14 oktober 2024
Svar från CNP Professional
Hi Stephen,
We do apologies for the issues you have had with contacting us.
We have since addressed the customer services email on the Shopify site, meaning it goes directly to a new staff member here at HQ. You had unfortunately caught us in a transitional period in which one email address had become redundant.
We have also send you a direct email in which we are happy to send you out and additional item from your order as an apology for the inconvenience caused.
Best regards
Chris Brodie
Team CNP
Mystery box review
Ordered two of the mystery boxes (legend & core) which was a great intro to the brand. Wide variety of products; cream of rice sachets; whey powders; protein bars; pre workouts; along with a couple of shakers, padlocks and socks.
Would I order again? Probably not as I don’t need more shakers/ padlocks but would definitely recommend for anyone wanting to try the brand for the first time. I’ll definitely be purchasing some full size products in future
9 oktober 2024
Pro peptide
Great delivery time and more importantly an excellent product I have used since 2015 ! Ticks all the boxes!
8 oktober 2024
Amazing
Was so surprised how much came in the box and everything was really nice and the flavours were amazing. Both protein bars are delicious. I will be ordering another one.
6 september 2024
best taste on the market…
arrived quickly and all the products taste great - strawberry laces H2O is my absolute favourite
11 september 2024
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