Extremely stress free. All communications between Clove Recycling and myself were rapid. There was an issue where the payment did not go through on the same day. I contacted Clove through email... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Extremely stress free. All communications between Clove Recycling and myself were rapid. There was an issue where the payment did not go through on the same day. I contacted Clove through email... Se mer
Företaget har svarat
This is the second phone that I've recycled with Clove, the whole process is just so well laid out, from the quote to receiving the return package and the speed of payment, flawless procedure and easi... Se mer
Företaget har svarat
Spectacular. Sent them a brand new phone on the Saturday. Was worried about sending it, since the phone was valued at £240 by Clove (bearing every other offer by £40, incidentally). They reassur... Se mer
Företaget har svarat
Great service all round. Sent the return label immediately after the quote. Updated once the parcel arrived, then within a few hours confirmation that all was good and my money had been processed.... Se mer
Företaget har svarat
Clove have been operating for over 30 years and our parent company Hugh Symons has been operating for over 45 years. We pride ourselves in customer service and honesty. We value all our customers and always aim to offer a completely fair and transparent service. If you are looking at recycling your device - you may also want to look at purchasing a brand new device from our sister company Clove Technology.
Unit 12, BH12 4AR, Poole, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Difficult communication. Took a week to return my phone.

Svar från Clove Recycling
Terrible communication.
Was quoted a price and then when I sent my phone in they dropped the price specifying that there was damage, although the phone is in perfect working order. I then requested my phone be returned, it has now been a week, my phone has not been returned and they have not replied to any of my emails.

Svar från Clove Recycling
Everything that was stated was true. I was paid the price quoted, the money was actually in my bank account the same day as the inspection. Pack for postage arrived on time. Everything was flawless could not fault the system, very professional.
Would definitely recommend and use again

Svar från Clove Recycling
Fast service but quote went from £148 to £61 for apparently 'a few scratches on the screen'. This is a ridiculous price drop for a year old phone that was well looked after.
Looking at the reviews it seems 'a few scratches on the screen' is a common excuse to knock down prices.
Edit:
Upon receiving the device back there were no 'deep' scratches on the device. To see any marks on the screen at all you had to tilt the phone to get a reflection on it first. I did get it back quickly and free of charge but it was a total waste of my time. Don't believe they're inflated prices or accept their ridiculous revaluations.

Svar från Clove Recycling
What a con and scam this company is got my phone and not even paid me iam now taking legal action against this company

Svar från Clove Recycling
Very quick and efficient service. Please note, you will need to add extra packaging/padding when sending the phone in the envelope provided. I wrapped mine in soft tissue and a bubble wrap before popping it in the envelope to send. Prompt payment once they received it too.

Svar från Clove Recycling
I have sent my phone in mint condition they advised that there were multiple scratches on the screen therefore they sent me a new price that was less than half of the original price.
I received my phone back with dents on the screen that wasn’t there before.
Avoid!
*** Response ***
The factory screen protector that you mentioned in your reply is a foil that bubbles up due to folding the phone.
I do believe most of us removed that foil after using their phone.
I didn’t try to sell the phone brand new.
My phone had no scratches and definitely not dents on the screen otherwise I wouldn’t have choose the ‘good condition’ option.
I received the phone in bubble wrap, it wasn’t damaged in transit, I’m aware. The dents like little stab marks on the screen. Obviously this will reduce the price when I will try to sell elsewhere. Very disappointed.

Svar från Clove Recycling
Found online sent off my phone and agreed a price for the phone. The phone was checked over and the money paid in on the same day brilliant so simple and so easy

Svar från Clove Recycling
Quick and Easy with a fair trade in value for my Pixel 7. Paid the same day they receive my old phone. Will use them again in the future.

Svar från Clove Recycling
Excellent service
Received my money exactly as was in the original offer
Communication fantastic
A++ rating

Svar från Clove Recycling
I ended up with a decent amount for my device but not what was agreed originally. In fact, the first quote (on receiving my "100% perfect device) was 20% of the original quote!
I requested to return the device to me and magically I got a much better quote on the second attempt.
The money was paid quickly and I had a decent service but the quote system makes me dubious and I am not sure I would use them again.

Svar från Clove Recycling
Fast and simple fair price quoted and paid will definitely use again

Svar från Clove Recycling
Excellent, price given for iPhone. Posted Tuesday afternoon. Received payment Wednesday evening. Highly recommend.

Svar från Clove Recycling
Paid out same day phone received. Whole process from requesting the label to getting payment took 5 days. Received what i was quoted. Would recommend this company and service to anyone.

Svar från Clove Recycling
Quick easy same day they receive the phone they pay you, got exactly what I was quoted, highly recommend

Svar från Clove Recycling
Faultless service, price offered was paid on the day the device was received. Will definitely use again.

Svar från Clove Recycling
Great communications and swift payment.

Svar från Clove Recycling
Very good experience with Clove Recycling. Prompt payment and good price paid. Would use again and recommend

Svar från Clove Recycling
excellent service and did exactly what it said on the site

Svar från Clove Recycling
It was the best price offered on Sell My Phone website.
The process worked very smoothly and payment was prompt after the phone had been received

Svar från Clove Recycling
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.