Cloud of Goods Omdömen 

285
•
TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

From start to finish everything went like clockwork. Orders followed up on, drivers name and phone number provided and delivery and pick up very smooth. One (very) small issue for anyone needing a... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Earlier this year, I took a trip to Atlanta to see my son. My progressive neurological disorder (Ataxia CANVAS) had begun to impact my balance and walking so much. I stumbled upon Cloud of Goods and r... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

The convenience of being able to get airport delivery and pickup was so helpful as I needed it most of all when I was in ABQ rather than Santa Fe although it was handy there, too. While I have n... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

COG is ok it’s just they dnt have any ideal who there connecting you too I’ve had equipment issues in different states and cities! I travel ALOT. I’ve received scooters with dead batteries, broken pow... Se mer

Företaget har svarat

Företagsinformation

  1. Uthyrning av rullstolar
  2. också i
  3. Babyaffär
  4. Leverantör av hjälpmedel för personer med funktionsnedsättning
  5. Skoteruthyrning
  6. Uthyrning av utrustning

Skrivet av företaget

Cloud of Goods helps you say yes to the experiences you came for. We are an online rental marketplace connecting travelers, families and people with mobility needs with local equipment rental providers. From theme park holidays and city sightseeing to cruises, conventions and visits with family, we help you plan for comfort without carrying bulky gear from home. A full day out can involve more walking than expected. A mobility scooter, wheelchair or walker can help you take part, while a stroller gives little ones a place to rest. You can also rent baby cribs, car seats and other essentials for your accommodation. In selected locations, our range includes power chairs, hospital beds, lift chairs and equipment for events and outdoor activities. Search your destination, choose your equipment and rental dates, and enter your delivery location to see the available options and pricing. Book online, then coordinate delivery and pickup with the local rental partner fulfilling your order. Delivery can be arranged to hotels, resorts, homes and vacation rentals, with other meeting locations coordinated for your booking. Planning a family trip to Orlando or Anaheim, a Las Vegas convention, a London city break or a Dubai holiday? Discover what you can hire or rent at your destination. Families may know strollers as pushchairs or buggies, and baby cribs as cots; our aim is the same: help you find the equipment that fits your trip. Cloud of Goods brings local rental providers and travelers together so more people can share the experience. Pack less, plan ahead and enjoy more time together.

Pack less. Experience more.

Skrivet av företaget

Rent the gear at your destination
Long sightseeing days? Little legs getting tired? Rent mobility scooters, wheelchairs, walkers and strollers locally, plus baby cribs and car seats for your stay. Discover what you can hire before you pack.

Delivered to where you stay

2 hour delivery available in select cities

2 hour delivery available in select cities
Arrange delivery to your hotel, resort or vacation rental. Choose your destination, equipment and dates online, then coordinate delivery and pickup with the local rental partner fulfilling your booking.

Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

285 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 93 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(285)

107 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

AI-generated everything

This company uses AI-generated videos and images in all its advertising and all over its website so you won't know what you are going to get. I have rented from other companies on trips in the past and I am able to see exactly what I am going to get. I wanted to get a scooter for my family member on a trip but I do not trust companies that use AI to sell a product, ESPECIALLY one that involves medical goods for loved ones. Their responses on here also sound AI-generated. Do NOT trust what you see from them.

19 augusti 2026
Omdöme utan inbjudan
Logotyp för Cloud of Goods

Svar från Cloud of Goods

Hi Jeremi, thank you for your feedback. We do use digital renderings in some of our advertising to show a wide range of rental possibilities and use cases. Our customer support responses are written by real people, and we take customer experience concerns seriously. If you're considering a rental, we're happy to send you actual photos of the equipment available for your specific dates and location. Feel free to email us at info@cloudofgoods.com if you have a trip in mind, and we'd be happy to walk you through what to expect.

- Taylor, Cloud of Goods Support

Betygsatt 2 av 5 stjärnor

Filthy stroller and poor communication

The stroller was filthy when it was delivered to us, as well as in generally poor condition. It was also delivered nearly 3 hours after the delivery window had passed. I tried to contact customer service and was given the runaround and a lot of attitude from the local provider. I spent days going back and forth with the provider and customer service. They initially offered me 25% off, but eventually conceded to a full refund. The biggest issue aside from the dirty stroller was poor communication from the local partner. I understand that mistakes happen, but if they had been more communicative, we could have resolved the issue sooner. I am thankful that I got the full refund, but frustrated that I had to fight so hard to be heard. I would not recommend this company.

7 augusti 2026
Omdöme utan inbjudan
Logotyp för Cloud of Goods

Svar från Cloud of Goods

Hi Ashley,

Thank you for taking the time to share your detailed feedback. We understand how important it is to have clean, reliable equipment when you are traveling with young children.

We have reviewed the full timeline of your rental and the condition of the equipment. Your feedback has been escalated internally for review.

We understand that a resolution was provided for your rental. If you would like to discuss this further, please feel free to reach out to us at info@cloudofgoods.com or call us at (407) 545-3103.

- Taylor, Cloud of Goods Customer Support

Betygsatt 5 av 5 stjärnor

Great experience!Our experience with Cloud of Goods in…

Our experience with Cloud of Goods in South Lake Tahoe was perfect. They notified us by email when the scooter was delivered to our hotel, and so it was waiting for us when we arrived. The scooter itself was terrific, fully charged and in excellent condition, and it handled my husband’s 225 lbs with no problem at all. They included the charging cord, which we never actually had to use. The scooter had a convenient front basket. I looked up on YouTube how to break down the scooter for loading in the back of our car, and we took it with us around town. I wouldn’t hesitate a moment to use their services again. Highly recommend!

10 augusti 2026
Omdöme utan inbjudan
Logotyp för Cloud of Goods

Svar från Cloud of Goods

Hi there, thank you for choosing Cloud of Goods and for taking the time to write this. We're glad the South Lake Tahoe team could coordinate the delivery, so the scooter was ready when you arrived. It's great to hear it handled everything well and that you were able to take it around town. We'd love to help with wherever you're headed next.

- Taylor, Cloud of Goods Support

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service, accompaniment for doubts, it was very useful, we are very happy, we will look for it again on our next vacation

6 augusti 2026
Omdöme utan inbjudan
Logotyp för Cloud of Goods

Svar från Cloud of Goods

Hi Yeli,

Thank you so much for your kind words. We are so glad the Heavy-Duty Mobility Scooter was useful for you and that you felt supported throughout the process. 😊

It is wonderful to hear that you were happy with the service and that we could help make your trip more comfortable. We truly appreciate you taking the time to share your experience.

We look forward to helping you again on your next vacation. 💛

Warm regards,
Cloud of Goods Team

Betygsatt 4 av 5 stjärnor

Almost a 5-star experience

Overall, Cloud of Goods' service is good. The mobile scooter was fully charged and in good working order. It was delivered to the cruise port a couple hours before our scheduled embarkation time.

There were a couple things that kept it from being 5-star. First - the instructions we got when making the reservation said someone would call us the day before to confirm our embarkation time. That didn't happen. I ended up calling them late in the afternoon the day before our cruise to confirm.

Second, the scooter was dropped off at the handicap drop-off location. That may be fine for most people, but we valet parked and the scooter was at the other end of the terminal. I had to walk to get it then drive it through crowds of people the entire length of the terminal to get it to my Dad.

Third, I ordered the canopy for port days and I wish I hadn't. It was HUGE! We could barely maneuver the scooter through the crowds and into the elevator with it attached. This wasn't the company's fault, per se, but a smaller canopy would have been nice.

Last note - We got this for a Margaritaville Islander cruise. The scooter fit through the cabin door, but with a LOT of effort. We, along with everyone else, parked it in the hall. Luckily, it didn't need to be charged at all during our cruise.

26 juli 2026
Omdöme utan inbjudan
Logotyp för Cloud of Goods

Svar från Cloud of Goods

Hi Deanna,

Thank you for taking the time to share such a thoughtful and detailed review. 💛

We are so glad the scooter itself was in good working order and fully charged for your cruise and that it helped make your trip easier.

We also truly appreciate your honest feedback about the areas where we can improve. We will review these points with our local partner to help make the experience smoother for future customers.

We’d also love to hear more from you about your experience. If you’re willing, could you please reach out to us at support@cloudofgoods.com? We’d be happy to learn more and see how we can assist.

We hope to have the opportunity to provide you with an even better experience the next time.

Warm regards,
Cloud of Goods Team

Betygsatt 5 av 5 stjärnor

Wish I had known of the service before

Wish I had known of the service before. I can walk short distances but at conferences and resorts I can normally not walk the long distances from my room to the conference center. My scooter was delivered before I arrived and was successfully picked up after I left. It was perfect it worked well I would recommend it to anyone.

29 juli 2026
Omdöme utan inbjudan
Logotyp för Cloud of Goods

Svar från Cloud of Goods

Hi Sarah,

Thank you so much for sharing your experience. 💛

We are so glad we could help make your conference and resort stay more comfortable. It means a lot to us that the scooter was ready when you arrived and that everything went smoothly from delivery to pick up.

We truly appreciate your recommendation and hope to help you again on your future travels.

Warm regards,
Cloud of Goods Team

Betygsatt 5 av 5 stjärnor

This company provided a great product

This company provided a great product, great services, early delivery and great Communication! We will be renting from them again!

30 juli 2026
Omdöme utan inbjudan
Logotyp för Cloud of Goods

Svar från Cloud of Goods

Hi Genea,

Thank you so much for your kind words. We are so glad to hear that you had a great experience with our product, service, delivery, and communication. 💛

We truly appreciate your trust and look forward to helping you again in the future.

Warm regards,
Cloud of Goods Team

Betygsatt 5 av 5 stjärnor

Marcos helped me

Marcos helped me out when I had an issue with he scooter - trading it out with an even better model.

19 juli 2026
Omdöme utan inbjudan
Logotyp för Cloud of Goods

Svar från Cloud of Goods

Hi Julie,

Thank you so much for sharing your experience. 💛

We are so glad Marcos was able to help you quickly and make things right by trading out the scooter for an even better model. That is exactly the kind of support we aim to provide.

We truly appreciate your kind words and look forward to helping you again in the future.

Warm regards,
Cloud of Goods Team

Betygsatt 5 av 5 stjärnor

Great communication and super friendly

Great communication and super friendly. Quick and painless process…highly recommend and will be our go to for all mobility needs in the future!

31 juli 2026
Omdöme utan inbjudan
Logotyp för Cloud of Goods

Svar från Cloud of Goods

Hi Jay,

Thank you so much for your kind words. We are so glad to hear that the process was quick and painless, and that you felt supported throughout. 💛

It means a lot to us that you will be making us your go-to for mobility needs. We truly appreciate your trust and look forward to helping you again in the future.

Warm regards,
Cloud of Goods Team

Betygsatt 5 av 5 stjärnor

Ahkeem was very helpful and…

Ahkeem was very helpful and professional from the beginning, he put me at ease and I felt that my 89 years old ant would have a good time at our family reunion because she would be mobile and not have to depend on anyone pushing her around in a manual wheelchair. Thanks to you Ahkeem she had a great time. Looking forward to working with you in the future
Greatful!
Gene Goodson

22 juli 2026
Omdöme utan inbjudan
Logotyp för Cloud of Goods

Svar från Cloud of Goods

Hi Gene,

Thank you so much for sharing your experience. 💙

We are so glad Ahkeem was able to help make your aunt's experience at the family reunion a joyful one. It means a lot to us that she was able to stay mobile and independent throughout the celebration.

We will be sure to share your kind words with Ahkeem. We look forward to working with you again in the future.

Warm regards,
Cloud of Goods Team

Betygsatt 5 av 5 stjärnor

Overseas traveling with 80+

For our overseas travel to the Seattle area from Europe, I got in contact with Cloud of Goods. We rented 2 lightweight scooters. They were the perfect solution for my parents to get around. They were even able to join the younger generation on walks. The lightweight scooters are really easy to handle and they last easily a full day (normal use).
The delivery and pickup service was well organized, as were the changes made to the order.

26 juli 2026
Omdöme utan inbjudan
Logotyp för Cloud of Goods

Svar från Cloud of Goods

Hi there,

That is wonderful to hear. 💙

We are so glad the lightweight scooters were the perfect solution for your parents during your overseas trip to Seattle. It means the world to us that they were able to enjoy time together and create lasting memories.

We are also happy to hear that the delivery, pickup, and any changes to your order went smoothly.

We truly appreciate your kind words and look forward to helping you again in the future.

Warm regards,
Cloud of Goods Team

Betygsatt 5 av 5 stjärnor

First experience renting a mobility scooter from Cloud of Goods

I rented a mobility scooter from Cloud of Goods Cleveland for an annual 3-day convention. This was my first time renting a unit like this, so I was hesitant, but it went off without a hitch. The online booking process was simple. There was good communication between me and the local representative that contacted me. The scooter was delivered to my hotel prior to the start of the convention, as promised. The equipment was used, but in good condition. The instructions on its use were easy to read. After returning the scooter to the same hotel area where we picked it up, I received quick confirmation later in the day of its return in good condition. I'd happily do business with Cloud of Goods again.

23 juli 2026
Omdöme utan inbjudan
Logotyp för Cloud of Goods

Svar från Cloud of Goods

Hi there,

That is wonderful to hear. Thank you so much for taking the time to share such a detailed and thoughtful review. 💙

We are so glad your first experience renting a mobility scooter went smoothly and that the booking, communication, and delivery all met your expectations. It is great to know that the equipment served you well for your convention and that the return process was just as seamless.

We truly appreciate your trust in us and look forward to helping you again in the future.

Warm regards,
Cloud of Goods Team

Betygsatt 5 av 5 stjärnor

Gustavo Keithner was very helpful and…

Gustavo Keithner was very helpful and accommodating when I rented a knee scooter from him. He was flexible when it came to the drop off time and was very responsive to messages.

25 juli 2026
Omdöme utan inbjudan
Logotyp för Cloud of Goods

Svar från Cloud of Goods

Hi Kenny,

Thank you so much for sharing your experience. 💙

We are so glad Gustavo was helpful and accommodating with your knee scooter rental. It is wonderful to hear that he was flexible with drop-off and responsive to your messages.

We truly appreciate your kind words and look forward to helping you again in the future.

Warm regards,
Cloud of Goods Team

Betygsatt 5 av 5 stjärnor

Ordering and delivery of mobility scooterp

It was very convenient to order and the delivery and pickup at the resort was exceptional! I even had to change some details and David was very accommodating! I really appreciate the time and effort he and the Clouds of Good team put into making my vacation wonderful! Thank you!

20 juli 2026
Omdöme utan inbjudan
Logotyp för Cloud of Goods

Svar från Cloud of Goods

Hi Janell,

Thank you so much for sharing your experience. 💙

We are so glad the ordering and delivery process went smoothly, and that David was able to accommodate your changes with such care. It means a lot to us that his efforts and the team's support helped make your vacation wonderful.

We truly appreciate your kind words and look forward to helping you again in the future.

Warm regards,
Cloud of Goods Team

Betygsatt 5 av 5 stjärnor

We loved renting from here

We loved renting from here. It was so easy didn’t think about mobility with my elderly mom when we left, but it was a relief to find something was available at our vacation spot. I will use them again for sure. Everyone was communicative and the process was seamless.

18 juli 2026
Omdöme utan inbjudan
Logotyp för Cloud of Goods

Svar från Cloud of Goods

Hi Yvonne,

Thank you so much for sharing your experience. 💙

We are so glad we could help make your vacation easier and that the process felt seamless from start to finish. It means a lot to us that you felt supported and that your mom was able to enjoy the trip comfortably.

We truly appreciate your kind words and look forward to helping you again in the future.

Warm regards,
Cloud of Goods Team

Betygsatt 5 av 5 stjärnor

Our rental for our cruise on the Aqua…

Our rental for our cruise on the Aqua was so easy. Marcos Martin was very helpful with any questions before and the day of. Pick up and Drop off was a breeze. Thank you so much for making this a very easy process for us.

11 juli 2026
Omdöme utan inbjudan
Logotyp för Cloud of Goods

Svar från Cloud of Goods

Hi Dana,

Thank you so much for sharing your experience. We are so glad the rental process was easy for your cruise on the Aqua, and that Marcos was helpful throughout. 💙

It is wonderful to hear that pickup and drop‑off went smoothly as well. We truly appreciate your kind words and look forward to helping you again in the future.

Warm regards,
Cloud of Goods Team

Betygsatt 4 av 5 stjärnor

The equipment was in great condition

The equipment was in great condition and delivered on time. My mom was able to fully enjoy my son's wedding because she was able to move about with ease.

8 juli 2026
Omdöme utan inbjudan
Logotyp för Cloud of Goods

Svar från Cloud of Goods

Hi Bethzaida,

Thank you so much for sharing your experience. We are so glad the equipment arrived on time and in great condition, and that your mom was able to fully enjoy your son's wedding. 💙

We truly appreciate your kind words and hope to help your family again in the future.

Warm regards,
Cloud of Goods Team

Betygsatt 5 av 5 stjärnor

Easy to Deal Wy

Cloud of Goods had the equipment I wanted, delivered and set it up efficiently, extended the rental period several times with no hassle, and promptly picked up the equipment when I no longer needed it. Everyone I dealt with there was polite and competent.

15 juli 2026
Omdöme utan inbjudan
Logotyp för Cloud of Goods

Svar från Cloud of Goods

Hi Annemarie,

Thank you so much for sharing your experience. 💙

We are so glad to hear that everything went smoothly from delivery to pickup, and that extending the rental period was hassle‑free. It means a lot to us that our team was able to support you with politeness and competence throughout.

We truly appreciate you taking the time to leave such thoughtful feedback and hope to help you again in the future.

Warm regards,
Cloud of Goods Team

Betygsatt 5 av 5 stjärnor

They made it possible for my Dad to enjoy his Chicago visit!

Without their service, my dad would not have been able to enjoy his visit to Chicago. They have outstanding service and competitive pricing. The reservation was simple to secure and I received a rapid confirmation response. I had a couple of special requests that I wasn't sure were possible, but they made sure I had everything I needed. The delivery and pick-up was on time and set to my schedule. The delivery agent was extremely nice and greatly appreciative of my business. I highly recommend using Cloud of Goods

5 juli 2026
Omdöme utan inbjudan
Logotyp för Cloud of Goods

Svar från Cloud of Goods

Hi Mike,

Thank you so much for sharing this. We are truly honored that we could help make your dad's Chicago visit possible. 💙

It means a lot to us that you took the time to share such thoughtful details about your experience. We are so glad the reservation process was smooth, your special requests were accommodated, and that delivery and pickup went according to your schedule.

We sincerely appreciate your recommendation and look forward to helping you and your family again in the future.

Warm regards,
Cloud of Goods Team

Betygsatt 5 av 5 stjärnor

Excellent company

Excellent company! Quick replies when I had questions and managed to have a wheelchair delivered to our hotel in Barcelona before we even got off our cruise ship so it was there for my mum who broke her ankle and couldn’t weight bear, an absolute god send, thank you so much

6 juli 2026
Omdöme utan inbjudan
Logotyp för Cloud of Goods

Svar från Cloud of Goods

Hi Tammy,

That is wonderful to hear. Thank you so much for sharing your experience and for placing your trust in us during such a challenging time for your mum. 💙

We are so glad the wheelchair was ready and waiting when you arrived in Barcelona, and that our communication helped make the process smooth and stress-free. It truly means a lot to us that you took the time to share this.

We look forward to welcoming you back and helping you again in the future.

Warm regards,
Cloud of Goods Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer