Cloudberries Omdömen 29

TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Absolutely fabulous, great and fast help/customer support. The quality of the puzzles is fantastic and the puzzle experience is so much fun. Love them.

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I really loved the Pelican puzzle! I'm not actually a big puzzle person but got it because of the design, but fell in love. The image is lovely, the puzzle pieces are of quality (and some kooky shape... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Had an issue with a delivery from Royal Mail who had managed to lose my puzzle. Contacted Cloudberries C/S who have sent a replacement arrived next day by RM! Also have to say great puzzles Great se... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

Slow to dispatch I ordered a jigsaw to be sent to the USA. It said 3 to 5 days delivery . I got confirmation of my order and was told I would get notification when it was dispatched. After a week I... Se mer


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

29 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great and fabulous

Absolutely fabulous, great and fast help/customer support. The quality of the puzzles is fantastic and the puzzle experience is so much fun. Love them.

7 april 2026
Omdöme utan inbjudan
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Svar från Cloudberries

Thank you for this great review!

Betygsatt 5 av 5 stjärnor

Great puzzles

Puzzles are very high quality and super enjoyable. Customer support is excellent. Bought from and had them shipped to the US.

10 mars 2026
Omdöme utan inbjudan
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Svar från Cloudberries

Thanks for the review! Glad you enjoyed the experience.

Betygsatt 5 av 5 stjärnor

This is one of the best puzzle…

This is one of the best puzzle companies! Ethical and easy to order from. They are very responsive and are quick to solve any issues.

30 mars 2026
Omdöme utan inbjudan
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Svar från Cloudberries

Thank you for the review, Elena! Very much appreciated!

Betygsatt 5 av 5 stjärnor

A Pelican puzzle!? ❤️

I really loved the Pelican puzzle! I'm not actually a big puzzle person but got it because of the design, but fell in love. The image is lovely, the puzzle pieces are of quality (and some kooky shapes which I love). And also, in speaking with the team, they're responsive and lovely. Tip for shoppers: support small business and try and order directly through them when possible.

25 mars 2026
Omdöme utan inbjudan
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Svar från Cloudberries

Thank you very much, Matthew! We are glad you loved our new designs :)

Betygsatt 5 av 5 stjärnor

Had an issue with a delivery from Royal…

Had an issue with a delivery from Royal Mail who had managed to lose my puzzle. Contacted Cloudberries C/S who have sent a replacement arrived next day by RM!
Also have to say great puzzles
Great service I now know where to get future puzzles from.

18 mars 2026
Omdöme utan inbjudan
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Svar från Cloudberries

Thank you very much for your review! We would be happy to send even more puzzles your way :)

Betygsatt 5 av 5 stjärnor

Beautiful puzzles, great service

I am a big Cloudberrie puzzle fan from the Netherlands.
They did more then they had to when a piece dissappeared.
Great and fast service.
Now I am an even bigger fan!

19 mars 2026
Omdöme utan inbjudan
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Svar från Cloudberries

Thank you very much for your review. Great to hear from our fans!

Betygsatt 5 av 5 stjärnor

We love this puzzle!

Getting a puzzle for your birthday is a regular occurrence in this house. Well we got a new one and love it!! We have had a great time putting it together. A lovely picture. Interesting and different.
We sadly lost a couple of pieces to the dog but we were able to contact them and sort it right out!

9 mars 2026
Omdöme utan inbjudan
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Svar från Cloudberries

Thank you very much for your review, Gillian! We are glad to hear you had a great birthday with our puzzles.

Betygsatt 5 av 5 stjärnor

Top class products and exceptional customer service

I am a veteran of many Cloudberries jigsaws. These are always exceptionally well-made and their mostly modern pictures are colourful and interesting, with mercifully few twee country cottages and cute kittens. Their customer service is unusually helpful and responsive, and the mark of a company which cares about what they do. They treat their customers with respect as people rather than random authors of annoying emails.

12 mars 2026
Omdöme utan inbjudan
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Svar från Cloudberries

Dear Ian, thank you very much for your review! We appreciate it greatly. Happy to have such fans of jigsaws among our loyal customers.

Betygsatt 5 av 5 stjärnor

A Happy Outcome

After my initial disappointment at not being able to return a ‘surprise’ puzzle, I am happy to say that customer services have contacted me and advised that they have changed their policy and have issued a full refund.

5 mars 2026
Omdöme utan inbjudan
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Svar från Cloudberries

Thank you very much for sharing your experience! We believe we have improved the way we do things, and that is thanks to your input.

Betygsatt 5 av 5 stjärnor

Excellent company, perfect puzzles!

Customer service is excellent: kind and caring people. And the puzzles are superb!

26 februari 2026
Omdöme utan inbjudan
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Svar från Cloudberries

Thank you for your review, Chiara! We are so happy to read these lines. Happy puzzling!

Betygsatt 5 av 5 stjärnor

Great customer service

Just finished one of their small batch puzzles and was disappointed to find there were five pieces missing. However, this disappointment was short lived as Steve immediately sorted me out with a replacement puzzle.

23 februari 2026
Omdöme utan inbjudan
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Svar från Cloudberries

Thank you for this review, Paul! Always happy to help.

Betygsatt 5 av 5 stjärnor

Love these fantastic puzzles

Fantastic puzzles, very original designs, challenging to do and beautifully made. Well worth the price for a puzzle nerd like me!

23 februari 2026
Omdöme utan inbjudan
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Svar från Cloudberries

Thank you for this great review, Ruth! We appreciate it!

Betygsatt 5 av 5 stjärnor

Superb Customer Service & High Quality Jigsaws

Cloudberries have the best jigsaws I've ever done. No dust, study pieces that click into place and feel great in your hand. Their quality is fantastic too, giving you loads of details to look for.

Their customer service is superb! When I ordered a puzzle from Amazon, it shipped from the US and had issues, and Cloudberries sorted it all out for me and gave me store credit for my next purchase, which is always appreciated.

If you're looking for an awesome range of jigsaws, they have some super tough ones, and they're all beautiful.

22 februari 2026
Omdöme utan inbjudan
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Svar från Cloudberries

Thank you, Adam! We appreciate this. Come back to our webshop anytime, we have new designs coming in!

Betygsatt 5 av 5 stjärnor

Great customer service

Such great customer service who were willing to help me out after completing a puzzle bought from a charity shop and finding a piece missing, so we thought but fortunately the missing piece turned up.
Courteous and kind and a quick response to my plea.

17 februari 2026
Omdöme utan inbjudan
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Svar från Cloudberries

Thank you for the review, Alison! Always happy to help!

Betygsatt 5 av 5 stjärnor

Beautiful Puzzles & Amazing Customer Service

Not only do they have beautiful puzzles that you can lose yourself in, but the personalised assistance I received went above and beyond and I am really thankful.

16 februari 2026
Omdöme utan inbjudan
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Svar från Cloudberries

Thank you very much, Kaz! We were happy to assist you.

Betygsatt 5 av 5 stjärnor

Cloudberries puzzle

When I first did a review for Cloudberries on there site I only give a 3 star review because I had a piece missing but I have been intouch with their support team and they have rectified the problem and sent me out the missing piece they sorted it out very quickly and they have been fantastic. The company is fantastic the products are of great quality and I will order from them again.

18 februari 2026
Omdöme utan inbjudan
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Svar från Cloudberries

Thank you for the lovely review, Carol! If you ever have any questions or run into an issue, please don't hesitate to reach out. We’re always here to help!

Detta är Trustpilot

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