Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer


Kontaktuppgifter

3,4

Medel

TrustScore 3.5 av 5

6 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Missing Items from first order

Scam Alert - clotrio🛑

I recently ordered a pack of six underwear trunks but received only four items 😡. As a first-time customer, I was disappointed by this mistake. The website showed the correct product and quantity, and I paid for six, but the package was delivered only four trunks.

I've reached out to customer service, but no response yet. Not impressed with the service from clotrio brand .

2 januari 2026
Omdöme utan inbjudan
Logotyp för Clotrio

Svar från Clotrio

Hi there,

We’re really sorry to hear about your experience, especially as a first-time customer — that’s definitely not the impression we want anyone to have. Thank you for bringing this to our attention.

Occasionally, packing mistakes can happen, but please be assured that this isn’t the standard we aim for at Clotrio. We’d truly like the chance to make this right for you. Our support team is already reviewing recent requests, and if you haven’t received a reply yet, we kindly ask you to share your order number and contact details via direct message or email so we can resolve this as quickly as possible.

Your feedback helps us improve, and we genuinely appreciate you giving us the opportunity to fix the issue. We’re committed to ensuring you receive exactly what you paid for and have a much better experience moving forward.

— Team Clotrio

Betygsatt 4 av 5 stjärnor

Worst website ever to buy..

Quality of the product is very good... But the customer service was not expected....but finally I got exchange of the products it took some time and exchanged successfully

6 december 2025
Omdöme utan inbjudan
Logotyp för Clotrio

Svar från Clotrio

Hi there,

We’re really sorry to hear about your experience and completely understand how frustrating this must feel — especially when you’ve been trying to reach us for a week without a response. This is not the level of service we aim to provide, and we sincerely apologise for the inconvenience caused.

Regarding the size issue, we definitely want to help you with a return or exchange. Sometimes delays can happen due to high message volume, but please be assured that we never ignore our customers. Kindly share your order number with us via direct message or email once again, mentioning this review, and our team will prioritise your case and work towards a quick resolution.

Your feedback is important to us, and we truly appreciate you giving us the chance to make things right. We’re committed to improving both our response time and your overall experience with Clotrio.

— Team Clotrio

Betygsatt 3 av 5 stjärnor

Tried purchasing the product from…

Tried purchasing the product from website. On payment i scanned the qr code and paid the money and waited for almost 5 minute but the order was placed and page automatically refreshed and asked me to pay again for the same thing. So i contacted 24*7 support (forget 24*7) i just contacted once as i told them that i paid shared the screenshot but order was not placed so either refund it or place a manual order. They said they will place an order manually so i told the product been more than 24hours now no update has been shared. Email support doesnt even bother responding. If this continuous for another day am filing a complaint in consumer forum against this

19 september 2025
Omdöme utan inbjudan
Logotyp för Clotrio

Svar från Clotrio

Hi there,

We’re truly sorry for the frustration and concern this situation has caused you. We understand how worrying it is when a payment is made but the order confirmation doesn’t come through as expected — and we sincerely apologise for the delay in updates from our side. This is definitely not the experience we want any customer to have.

Sometimes, payment verification or manual order processing can take a little longer while our team confirms transaction details securely, but you absolutely deserve clear communication during that time. Please share your order/payment reference number with us via direct message or email, mentioning this review, and we will prioritise checking the payment status and updating you immediately with either a confirmed order or refund solution.

We genuinely appreciate your patience and the chance to make this right. Your trust is very important to us, and we’re committed to resolving this quickly and improving our response experience moving forward.

— Team Clotrio

Betygsatt 1 av 5 stjärnor

Scam Alert 🚨

Scam Alert 🚨 – @Clotrio
Ordered a trunk, received poor quality & uncomfortable product.
Founder admitted they’re experimenting with bad materials.
Promised refund after complaint, took UPI ID – then ghosted & blocked me.
Beware! Don’t fall for Clotrio. #ScamAlert

18 juli 2025
Omdöme utan inbjudan
Logotyp för Clotrio

Svar från Clotrio

Hi there,

We’re sorry to see your concern and would like to clarify this situation for transparency. The refund for your order was successfully processed from our side within the promised timeframe. In many cases, banks or UPI providers may take a little time to reflect the amount in your account, so we kindly request you to re-check your payment statement or contact your bank once.

We always take product feedback seriously, and we never block or ignore genuine customers — our goal is to resolve every concern fairly and professionally. If you’re still unable to locate the refund, please reach out to us again with your order details, and we’ll be happy to share the transaction reference and assist you further.

We value every customer’s trust and remain committed to providing transparent support and continuous improvements at Clotrio.

— Team Clotrio

Betygsatt 5 av 5 stjärnor

This store is very good

This store is very good, I got a porsche oversized Tshirt which was very comfortable and the sizing was also good. They have good customer service too. They replyed fast and addressed my queries.. I asked why my deliver was late and they gave a proper answer for that to.

15 maj 2025
Omdöme utan inbjudan
Logotyp för Clotrio

Svar från Clotrio

Hi there,

Thank you so much for your kind words and for sharing your experience with us! We’re really happy to hear that you loved the Porsche oversized T-shirt and found the comfort and sizing just right — that’s exactly what we aim for 😊

We also truly appreciate you noticing our customer support efforts. Keeping our customers informed and responding quickly is very important to us, and your feedback motivates our team to keep improving every day.

Thanks again for choosing Clotrio and for placing your trust in us — we look forward to serving you again soon!

— Team Clotrio

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer