Accused me of fabricating a missing item to facilitate a return of an unopened item. 7 day Returns policy is in breach of law. Got nasty when the correct legal procedure was pointed out. Avoid like th... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Good pricing, slick ordering process and swift delivery brought my new kitchen spring tap to my door in a really pleasing way. Unfortunately the Franke item was sub-standard in it's machining... Se mer
CLC Kitchens were very friendly when I contacted them and did exactly what we expected. The granite sink and taps are of good quality and are now installed and look very nice in our kitchen, after h... Se mer
A decent quality sink, the image on the site was of an undrilled product though, I was surprised to receive a pre drilled sink. When I called to try and resolve the issue I was basically told nothing... Se mer
Företagsinformation
Kontaktuppgifter
Unit 44c Dukesway, Teesside Industrial Estate, TS17 9LT, Stockton-on-Tees
- 01642329670
- sales@clckitchensandbedrooms.co.uk
- clcinteriors.co.uk
2,3
Dålig
262 omdömen
Ingen aktuell inbjudningshistorik
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I would highly recommend this company …
I would highly recommend this company fast delivery and very knowledgable staff could not ask for better , still waiting for plumber to install radiator , I am sure it will look fabulous
18 april 2017
Omdöme utan inbjudan
Frankie wave silk steel tap
Bought at a good price. Quick delivery,and received in good condition. Not yet fitted but expect it will be up to the Frankie standard.
16 april 2017
Omdöme utan inbjudan
The best price we could find for …
The best price we could find for branded items. Reasonable postal charges but very fast delivery. Pleasant and informative staff on the 'phone.
2 april 2017
Omdöme utan inbjudan
Take your money but do not have the goods
Order made over a month ago took my money but still have not given me a dispatch date despite numerous calls and emails. Company either in serious trouble or do not understand the fundementals of commerce. I urge you to look elsewhere
30 mars 2017
Omdöme utan inbjudan
Excellent service
Tap arrived within 4 days. It has now been fitted and is working well.
23 mars 2017
Omdöme utan inbjudan
No problems at all
Was a bit worried having read some of the reviews after I'd already placed my order. But I have had no problems, delays etc at all. Lights were stated to be in stock on the website and they arrived a couple of days after I'd ordered them, all present and working just fine.
16 mars 2017
Omdöme utan inbjudan
Courier let the side down.
Seems to be so often the case that couriers are the weak link. The product is excellent for the price and although the item arrived damaged the staff at CLC were very professional in getting the matter put right as soon as physically possible. they are easy to talk to and ring you back when they say they will. Would definitely use them again.
25 februari 2017
Omdöme utan inbjudan
WOULD NEVER USE AGAIN
Not impressed with this company first time and last time I will deal with them. Took my money fast enough for something that was not in stock going on two months later I am still chasing for my refund............. Very dissatisfied customer.
16 februari 2017
Reina radiator
Order a Reina radiator was told within 24 hours of ordering that the item was out of stock, staff were very helpful in looking for a replace decided on just waiting for item to come into stock. Was kept informed on when the item was expected in stock very happy with service I received would recommend and will definitely repurchase.
15 februari 2017
Omdöme utan inbjudan
Appalling
Appalling. Took my order, and money, did not supply, no reply to e-mails, only response was when I escalated with PayPal, and that was a pack of lies, no refund, had to wait for chargeback from PayPal.
Their responce lacks credibility. I did not recieve any communication from them until I escalated through PayPay, there was no mail in my inbox or my ISP's spam folder. Strange that when I wnt to PayPal, I got a response within the hour. I explained this to them, and gave them a few days to either supply the item, or provide a refund. They did neither, and I had to wait another 14 days to be refunded by PayPay. Yes I was very dissatisfied with their performance and did indicate that I would provide a review that was comensurate with their performance. This I have done. I stand by its accuracy.
14 februari 2017
Omdöme utan inbjudan
Svar från CLC Interiors
Hi,
You were sent an email on 16th January explaining that your order was out of stock and the lead time was around 3 - 4 Weeks, you were offered a refund or asked if you wish to wait, we heard nothing back from yourself. You sent a further email on 28th January explaining that you hadn't received your item and threatening if you didn't get it immediately to slate our company on every site going, again, this time a guy called Chris wrote an email back within 2 hours of your email explaining the situation and offered again an immediate refund to yourself, again you did not reply, you were offered a refund twice and chose to take this up with PayPal. We are more than happy to post proof of email replies on here if needed.
Reina Troisi disaster
Placed an order for 2 Reina Troisi radiators, dual, on the 24th November. Website stated at the time of order about 7 days delivery. CLC called and said that item is not in stock at the moment and will take 3 weeks to be delivered. We only received 1 radiator on our client's building site and only after i called and chased(we had no info from CLC only 1 would be delivered) did they tell me that the second one would take another 2 weeks to be delivered. On the week of delivery i called twice to double check that the radiator is coming, never came. The delivery company lost the radiator. I was then promised another delivery date on the 3rd Feb at 9am, never came. On calling the company, they said that there is nothing they can do, but speak to Reina about this. They have now told me that the radiator is being delivered tomorrow. I explained to CLC that from this week onward i will be incurring penalties of £850 per week, due to the flat not being finished on time. I was never heard. CLC failed to chase the item up on Friday and upon calling Reina today i was explained that they only get instructions from CLC and they were only instructed today for delivery pre 10 tomorrow. The Reina products come from Turkey and so CLC has little control over what will come in its containers. Reina is also more interested in company policy and who they talk to, than give accurate information over the reasons for the delay. I also asked CLC for a discount over the inconvenience, never got a reply. I asked for special delivery of the item, never happened. I don't know how CLC is with other products, but before you place an order with them make sure you call and double check the item is in stock. Do not buy the Reina products. After weeks and weeks of waiting and false promises, i got impatient with CLC on the phone today. Delivery of the radiator tomorrow remains to be seen. 2 stars only because we received 1 radiator already on site.
6 februari 2017
Omdöme utan inbjudan
Svar från CLC Interiors
Hi,
Unfortunately when you ordered this item there was a delay with Reina shipping it from Turkey, yes the order shouldn't have taken as long as it did but you were offered an alternative product and a refund on multiple occasions, you made unreasonable demands like demanding a delivery for 9am the next morning despite the item still being in Turkey, we had replied to every email which you had sent in to ourselves and we also chased the item every time with Reina, if Reina do not come back to us with a date we cant come back to yourself until this is confirmed otherwise it would be lies! In regards to your claim of false promises, we did not confirm any delivery date with yourself, these were estimated dates as explained on the phone to yourself which we had been given from Reina which you rang asking for, only when the radiator arrived in the UK did we confirm the delivery date and it turned up to yourself!
Quick, reasonably priced and what I asked for.
The title sums it up. It was just a radiator valve so I can't write an essay on it but no complaints.
23 december 2016
Omdöme utan inbjudan
Great service
Excelllent service from placing order to delivery would recommend them to friends and family
21 december 2016
Omdöme utan inbjudan
Item never delivered - I have requested a refund
I placed an order on November 13th and it was supposed to take up to 5 days. We phoned the company in several occasions but they say the couriers couldn't locate the item. I have now requested a refund - was told this was going to be processed immediately but I have yet to receive any email or phone call confirming this.
2 december 2016
Omdöme utan inbjudan
Great!
Great service from CLC. Every time I called them, someone picked up and was on hand to answer my questions about my order.
30 november 2016
Omdöme utan inbjudan
Helpful and efficient supplier of my Franke Studio sink which has solved my design problem!
A helpful phone call answering my queries and giving advice about additional plumbing requirements, also duly supplied, resulted in my placing my order for the somewhat unusual Franke Studio sink - ideal for a double sink in a confined space with its right angled layout. These are rarely in stock at suppilers but CLC had one of my requested configuration for immediate despatch. It arrived promptly on the day I had requested, the only slight niggle (not the fault of CLC) was that the courier delivered earlier than the stated window so someone else received it and didn't sign 'unchecked' as advised in the Ts & Cs, so I wasn't able to check it immediately. All was well, but if there had been any dents or damage things might have been more complicated.
Well done CLC and thank you.
26 oktober 2016
Omdöme utan inbjudan
Fast and reliable service
Purchased a Franke tap on this website and saved £30 on B&Q price. Arrived promptly with no problems would recommend this website and wouldn't hesitate to use again in the future
24 oktober 2016
Omdöme utan inbjudan
good service.
item was a good price. quick dispatch and delivery times. would use again.
18 oktober 2016
Omdöme utan inbjudan
Best price
Searched for this tap after seeing it in the kitchen of a friend. £50 cheaper than anywhere else. Easy to order and arrived two days later without fuss.
17 oktober 2016
Omdöme utan inbjudan
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