Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
3,4
10 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I ordered and paid for a tap from this company more than a month ago. Weeks passed and when the product could not be supplied I was told the order would be cancelled and my money refunded. Still waiting, still no refund and still no communication from the company despite several requests for an update.
Ordered 1 month ago and had no delivery and now unable to reach company.
The team confirmed the items and delivery date proactively, and we also managed to rearrange based around when I would be home. Arrived undamaged and good quality duravit sinks now installed and in use. Thank you.
I have been using Gilesgate bathrooms for several years and will continue to do so due to the great service they provide especially from Adam
I wanted to order specific bathroom fixtures from a UK vendor to be delivered in the U.S. Nobody from the fixture vendor or their resellers would help....except Adam Scott took care of me via email. His title says logistics and after-sales, but he treated me like I walked in their front door. Top notch. One recommendation is to allow payment of phone or email orders via credit card.
Was unsure on what I actually needed, went on Live chat and asked for some help, the team was fantastic and answered all the questions I had. Normally hesitant when I buy online but felt reassured once they helped. Will be going back to these guys when I need anything more for my bathroom
I first used these guys a couple of years ago when I was renovating my bathroom and bought a most beautiful Gessi tap, was so pleased with everything I decided to return as now renovating our guest bathroom. This time round I have bought a Duravit vanity unit, basin and tap. Was a bit unsure about a few things so rang and spoke with a guy called Adam before I placed my order. He was really patient and helpful and kept in touch throughout the process. I made my order on line and was really pleased to get an additional discount voucher at checkout. Great communication, products arrived on time and were well packaged. It’s great to find a company with such good customer care (which is becoming a rarity these days). Thanks BathroomLuxe.
Fantastic company! I purchased a handful of bathroom products from these guys and the service was great. Received the products within a few days and I’m super happy with the products I purchased.
Will definitely be using these guys again!
The most awful experience we ever had.
Their delivery person left everything on the street. their response was arrogant, they wanted to charge us for a missed delivery. We were at home, but they took no action. Avoid them at all cost
I purchased 4 toilet brushes from this company which all four of them started to leak and as a result i almost immediately had rust stains on all four bathroom floors. After emailing the company, I was told that this is perhaps down to the toilet cleaning product I'm using the toilet brush with and their guarantee wouldn't cover it if the cleaning product contained hard chemicals in it. I told them what cleaning product I'm using, which is a standard product used across the country and that it makes no sense to sell a toilet brush that's not fit for purpose, that can't be used in conjunction with the most basic toilet products. A complaint to the company was originally submitted in the end of June and I'm still waiting for the company to resolve this. I haven't received a compensation for these faulty products I received and I was left with 4 terrible rust stains on my bathroom floors.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
