ClassDojo Omdömen 

80
•
TrustScore 2 av 5

1,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Very much of a rip-off. Extremely hard to cancel & get a refund Almost sure this is major misrepresentation or even consumer fraud. And their service is tortuous and poor except through email... Se mer

Betygsatt 1 av 5 stjärnor

Scam app with predatory dark patterns and zero educational value! They exploit school platforms to trick young children and parents into buying their useless "Dojo Sparks" game for £59.99. The app'... Se mer

Betygsatt 1 av 5 stjärnor

Don't really know why we have to use this app! I cannot award my child any extra points without doing the 7 day free trial and it requiring my bank details, then having to pay monthly there after! No... Se mer

Betygsatt 5 av 5 stjärnor

Our 8 year old daughter started with Dojo Tutoring last year and her time with Ms. Jacqueline changed everything. Increased confidence and improved reading scores. We couldn't have asked for a better... Se mer

Företagsinformation


Kontaktuppgifter

1,9

Dålig

TrustScore 2 av 5

80 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

1,9

Alla omdömen

(80)

33 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Classdojo has helped a lot as a…

Classdojo has helped a lot as a teacher! It has been very useful not only to motivate my students and make them independent on their learning but also it is a terrific tool to stay in touch with families! It offers a chance to post and share pictures of the day to day in the classroom so parents can see what their students are working on. Totally recommended!

7 juni 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Awful

Awful, awful app, how this makes teachers, parents or kids lives easier or better is a mystery. I honestly hate it.

15 maj 2024
Omdöme utan inbjudan
Logotyp för ClassDojo

Svar från ClassDojo

Hi Richard, We've seen you review our app a few times now, and we'd really appreciate the chance to talk with you about ClassDojo, your experience, and our company values. We invite you to send us an email so that we can connect: hello@classdojo.com

Betygsatt 1 av 5 stjärnor

I subscribed £44.99 an added my gf as a…

I subscribed £44.99 an added my gf as a family member and they also billed her £44.99!!! So that’s £90!!!

10 april 2024
Omdöme utan inbjudan
Logotyp för ClassDojo

Svar från ClassDojo

Hi Mike -- we're sorry to hear about your experience, and we would never want someone to pay twice for the same thing! It sounds like there may be a duplicate subscription happening here, and we'd like to get that resolved for you. We followed up on your review to get additional information so we could help, but we've not heard back from you. Please get in touch with us so we can get this fixed for you! You can reach us at classdojo.com/help anytime, or reply to any emailed receipt.

Betygsatt 1 av 5 stjärnor

I signed up my 3rd grader for creative…

I signed up my 3rd grader for creative writing help and I only wanted 3 classes for one week. They automatically signed him up for 6 classes over 2 weeks. Then I learned you can’t just call them everything has to go through email. So I wrote them to say I only wanted the 3 classes and I didn’t want to be charged for 6. They emailed back after 3 days and handled the request. We were all ready for the next session and received an email being told they have “handled it for us and canceled the entire account”. I feel this was petty and unnecessary. I am still seeing the charges on my credit card too but the class we had at 6 was indeed canceled as well as any other classes. I again had to email and ask for my money back because of this and I have zero faith they will fix this in a timely manner. I’ll probably just call my credit company and count it as fraudulent.

April 4 2024 update: I received an email Class Dojo challenged this review and wants it removed if I wouldn’t prove I was a customer for them by providing my full name, email, a reference number which is absurd because they only send anything close to that with a refund (which I did recover $25 eventually from them) and my phone number. I have provided all of that information ONLY because they are trying to have this review removed.

25 mars 2024
Omdöme utan inbjudan
Logotyp för ClassDojo

Svar från ClassDojo

Thanks for your review, Beth. Given your experience with us, it's totally understandable. We're sorry we fell so short of expectations; there were clearly errors with your subscription, and I'm sorry that you didn't receive better service when we made a mistake.

While it can't undo your experience, we wanted to provide you with some additional details so you know more about who we are and how we operate.

1) We've made improvements very recently that should prevent the types of issues you experienced from happening in the future, such as giving parents self-serve options to reschedule or cancel a class and to unsubscribe entirely.

2) We ask for additional information so that we can look up your account, address any unresolved issues, and learn more that can help us improve. We only ask when necessary to accomplish these goals, not as a means to have reviews removed.

Your initial review indicated that you still saw charges on your credit card, which should've been refunded. We wanted to ensure that your refund had been processed and that there were no other pending charges. As your update indicates, we have already refunded you for the canceled class and further, there are no incorrect or additional charges.

3) Unfortunately, Trustpilot doesn't allow us to customize what information is requested for follow-up. We would definitely remove the "reference number" field and make it more specific to our company if we could :)

Thank you for giving Dojo Tutor a try. If you ever want to come back again, please know that we'll do everything we can to make sure that your next experience goes a whole lot better!

Betygsatt 1 av 5 stjärnor

I really do not like using this app for…

I really do not like using this app for school. I wish the school would get rid of it. It is constantly asking for you to pay a subscription and whenever there's a 'message' from the teacher or whoever you can never find it. Then if you do miraculously happen to find it, it won't delete the 'new message'symbol so you're constantly having to go in and check in case you are missing something. I spend ages searching and searching for the so-called message. I'm a busy mum, I really don't have the time thank you.

8 mars 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Not a great app!

Not a great app! Constantly asking you to upgrade and get more functionality or so that you can see history further back than 7days, so if you want to check you child’s behaviour history say 2 weeks ago you can’t unless you pay! Please if you are a school looking to use an app system- do not choose this one, there are better ones out there, our school went from an easy to use app that was used by the senior school in the MAT where if you had children of different ages they were all on one app to class dojo- really NOT a fan!

6 februari 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Don't give them your money!

What in the world is the point of this app? Why is there a need to charge for an interface between students, teachers, and parents? If it's used by public school systems there should not be a fee... period! And trying to lock "points" behind a pay wall as a means of "motivation." This app is seriously a scam.

15 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I would use Classdojo anyday!

Amazing service!! When you have a problem, which there rarely is, you get so much help and support very quickly. I would use Classdojo anyday, parent or teacher!

Well done Classdojo!
Thankyou x

5 augusti 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Pay to see the info = Evil!

Who do they think they are charging us!!

Most ridiculous app, making us pay to see the children's progress, see old photos from years before.

Petition has been started to make our school change ways!!

27 mars 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Potentially dangerous

Potentially dangerous. Found out my daughter and her friends had created accounts as teachers. There’s no parental control, anyone can sign up, no proper age verification. I (as a parent) have to subscribe and pay and I have to agree that my data (and my child’s) can be sent to the US - this is against GDPR and U.K. data protection regulations

1 december 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Another greedy tech company who started…

Another greedy tech company who started free to get all the teachers and parents involved and now they want to start charging us. Disgusting using schools to make money, disgusting using our kids to make a profit! It's about time this app was pulled, boycotted and the education system did their own work and launched an app that will always be free for teachers, parents and pupils. ClassDojo, don't use the excuse that you don't make any money and need it for hosting the app, your prices are ridiculous. You say that 95% of teachers use it, what kind of profit is that? It's pure greed you horrible people.

29 september 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Awful and untrustworthy company

Awful and untrustworthy company. I signed up for a free trial in 2020 which I cancelled within the seven day period, and received email confirmation to confirm it had been cancelled. 12 months later, more than ten months since I used the free version of the app and since my daughter left the school that used it, they billed my debit card for a two year subscription - £44.97, with absolutely no authority to do so. I have let all local parents know to be wary of this company and have filed a complaint with Google.

6 maj 2021
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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