Wanted to buy my daughter some new school shoes Great customer service, just didn’t have the size we needed so will have to order online
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Emily was amazing in the summer. It was difficult finding a pair of shoes to fit my daughter as she was a half size. Emily didn't give up and was very happy and positive until we got the pair that f... Se mer
I had a great experience collecting my item from the Wolverhampton store, thanks to Tina. She was really friendly and polite, making the whole process quick and easy. She also suggested some real... Se mer
Helpfulness and right suggestions.
Företagsinformation
Skrivet av företaget
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Kontaktuppgifter
29 Dudley Street, WV1 3ER, Wolverhampton, West Midlands, Storbritannien
- 01902713654
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service!
Visited the branch on Monday, initially we phoned into the Wolverhampton Branch and arranged an appointment with ease with Raj. Once attended we were seen very quickly to get my son’s first shoes. Raj was very patient and extremely helpful. We purchased his first shoes which are suitable to encourage walking. We would definitely visit again and recommend to others. Great service and supported well. Thanks again Raj!
Went into the Wolverhampton store & was…
Went into the Wolverhampton store & was helped by Raj, advised on correct size.
Very helpful
Thank you
Narinder
Excellent customer service from Raj in…
Excellent customer service from Raj in the Wolverhampton store. She went above and beyond to look for some boots for me and came up with an alternative when the original ones were no longer available. She ordered them for me online, was polite and friendly - thank you Raj
Raj Delivered an Amazing Service!
I never leave reviews but Raj deserves one. She provided excellent customer service, on 2 different occasions ensuring we were satisfied with our purchase. She was super friendly and patient too - Me and mum are both happy with our purchases and just placed another order today 🤭!
Raj was very helpful and polite
Raj was very helpful and polite. She greeted us as soon as we walked in and was so professional. She was friendly with our son and did a great job measuring his feet and giving us some brilliant options. Excellent experience!
Wanted to buy my daughter some new school…
Wanted to buy my daughter some new school shoes
Great customer service, just didn’t have the size we needed so will have to order online
Visited with my 90 year old Dad .
Visited Clarks Wolverhampton with my 90 year old Dad looking for a pair of shoes . Tas the very patient, extremely pleasant young lady went above and beyond to find a pair to fit properly. We tried numerous ones till we found the perfect pair. We bought two pairs in the end .
My Dad was so very happy and I was very thankful and relieved. Can't thank Tas enough .Excellent employee and a credit to Clarks .
Lovely customer service from Alex.
Really helpful staff
Really helpful staff. Managed to find a half size smaller which fitted better at the heel. Great pair of shoes comfy as if they were slippers.
Great quality
Great quality, excellent service and assistance and moderate pricing to suit.
Excellent Customer Experience
Raj provided perfect service from the moment i walked in, she was attentive to all customers and was super helpful in assisting me with a purchase for some new work shoes. She was polite, friendly and professional. Also, super patient with me as I was very unsure of my size, Raj didn’t give up and helped to get the size I needed. It was a pleasurable experience and if all sales members were like Raj, the world would be a better place.
The 2 ladies Tas and Salma in the…
The 2 ladies Tas and Salma in the Wolverhampton store both gave an excellent service were friendly and very helpful will definitely be using that branch again
Tas the assistant went above and beyond…
Tas the assistant went above and beyond for me very knowledgeable and very polite and smiley couldn’t have wished for a better assistant. Thank you Tas 🥰
Help
Wednesday I went in a lovely lady help me find a perfect pair of shoes, she had so much knowledge about footwear thank you again Tina
Amazing Customer service
Kam was very helpful and patient with me while picking my shoe. She was very amazing and the shoe was a delight to have.
Wolverhampton store West Midlands
Wolverhampton store West Midlands
Raj store manager, informed her I had contacted head office , been told to go into store , with emails and photos, she didn’t ask any questions, she asked if we would like to start all over again, measuring my sons feet and sorting his school shoes exchange out! Kiera measured my son’s feet again brought out a selection of shoes for him to try on and exchanged them with no hassles. Great team today!! Experience was a pleasure
Thankyou .
Raj Ur a gem
Raj Ur a gem, couldn't help me enough & very happy with my 2 pairs I bought today
Raj based in the Wolverhampton branch…
Raj based in the Wolverhampton branch in the Mander centre was amazing and very helpful and polite. Helped us pick out my son’s first pair of trainers. Have great advise and was a great experience for my wife and my son. So thank you Raj.
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