Wanted to buy my daughter some new school shoes Great customer service, just didn’t have the size we needed so will have to order online
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Emily was amazing in the summer. It was difficult finding a pair of shoes to fit my daughter as she was a half size. Emily didn't give up and was very happy and positive until we got the pair that f... Se mer
I had a great experience collecting my item from the Wolverhampton store, thanks to Tina. She was really friendly and polite, making the whole process quick and easy. She also suggested some real... Se mer
Helpfulness and right suggestions.
Företagsinformation
Skrivet av företaget
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Kontaktuppgifter
29 Dudley Street, WV1 3ER, Wolverhampton, West Midlands, Storbritannien
- 01902713654
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Helpful and lots of options
Ellyn was really friendly & patient with us, she brought out lots of shoe options for my son. With his feet being wider at the front and not so wide at the heel, we were struggling to find shoes that would stay on, yet were roomy enough around the toes. Thanks for helping us get there in the end Ellyn.
Thank you Aaliyah
Thank you Aaliyah
We were at Clarks Wolverhampton for our kids schools shoe. We are very pleased with such an excellent customer service. You made the kids feel so at home, Our kids love the shoes. Thanks to you for the amazing help with sorting out the shoes.
We were served by Lizzie who was lovely…
We were served by Lizzie who was lovely with my six year old niece.
Exceptional service at Wolverhampton
Lizzie and Tas at Wolverhampton branch were very friendly and helpful. Great service 👍🏼.
Nice Experience
Aryan was really helpful and friendly when helping us with our daughters school shoes.
Fabulous
Lovely, friendly staff who were great with my children. Didn't have to wait long despite it being peak (week before back-to-school) due to efficient queuing system and plenty of staff members on.
Plenty of stock with lots of sizes available, too.
Aaliyah in the Wolverhampton branch was…
Aaliyah in the Wolverhampton branch was very polite and helpful in finding my son his new school shoes. We will definitely return next time.
Great service
Great service, booked an early fitting. Assistant called Jessica was fab.
Hayden was Very friendly and polite. He gave me a good advice about my shoes.
Very friendly and polite.
FANTASTIC
Alex from the Wolverhampton store today was great!!
I explained my two kids are ASD and non verbal and warned that my one child can be difficult as she doesn't like to be held never mind anyone touching her feet. But Alex got the job done was very patient, she measured their feet, asked what I liked came with matching as I requested and was out the door all within 10 minutes! I dread shopping trips as normally can be very difficult but today I am very impressed and Alex definitely deserves a big praise!
Thank you for making something so major and stressful to us normally so relaxing and quick Alex. Will definitely return to this store.
Maja was the amazing member of staff…
Maja was the amazing member of staff that helped me and my son get measured and fitted for his new school shoes my son has SEN and Autism and maja was amazing with him and chatted with him while he was being fitted
Thank you so much for making our shoe fitting pleasant for my son
Excellent prompt service from Roshni
Excellent prompt service from Roshni
Great Roshini was a very quick and…
Great Roshini was a very quick and helped us a lot
Roshni was very helpful and patient…
Roshni was very helpful and patient with us today
Thanks
Fast service even when busy
Although I went when it was the busiest time (with everyone getting their kids new school shoes, like myself) we were served very quickly. Both my children had their feet measured and purchased new shoes. The very lovely, Jessica served us this time, not only was her customer service wonderful but she gave some great advice to my kids. She was very friendly, kind and connected with my children. Thanks Jessica.
Excellent service
Sharmila was knowledgeable, proactive and helpful, despite being late in the day on the week before school starts.
She supported with shoes for 2 young people, thank you : )
Aaron made us feel welcome and did not…
Aaron made us feel welcome and did not rush us in our choice of shoes! He was a great sales assistant. Well done and thank you!
Harleen at the Wolverhampton store
Harleen at the Wolverhampton store, helped us today to pick out my son’s school shoes and school trainers. Her service was amazing and she was very helpful. Harleen made my son feel very comfortable with her calming nature and constant engagement with my son. Definitely recommend Harleen.
Fantastic service from sunny for my…
Fantastic service from sunny for my fussy big footed 9 year old, will defo return to this branch
Great customer service from sunny
Great customer service from a worker named sunny
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