Wanted to buy my daughter some new school shoes Great customer service, just didn’t have the size we needed so will have to order online
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Emily was amazing in the summer. It was difficult finding a pair of shoes to fit my daughter as she was a half size. Emily didn't give up and was very happy and positive until we got the pair that f... Se mer
I had a great experience collecting my item from the Wolverhampton store, thanks to Tina. She was really friendly and polite, making the whole process quick and easy. She also suggested some real... Se mer
Helpfulness and right suggestions.
Företagsinformation
Skrivet av företaget
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Kontaktuppgifter
29 Dudley Street, WV1 3ER, Wolverhampton, West Midlands, Storbritannien
- 01902713654
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Tas was very helpful with sizing and…
Tas was very helpful with sizing and trying-on, and to save me taking shoes from the Wolverhampton branch (visiting family and my home town) back down to London; she recommended I could have them delivered from the online store. All of this whilst she was dealing with a difficult customer too! Thank you, guys :)
Excellent service given by Alex today
Excellent service given by Alex today , who had to fit shoes and of different sizes
Excellent products with fabulous…
Excellent products with fabulous customer service shout out to Raj for helping me with picking quality trainers
Raj Wolverhampton branch
Raj at the Wolverhampton branch was very helpful and provided me a speedy service when it came to selecting the correct shoes for me.
Elly worked her magic with my 2 year…
Elly worked her magic with my 2 year old to make the fitting process an enjoyable one (which is nothing short of a miracle with a headstrong toddler). She took time and care and went above an beyond to find us appropriate shoes for his needs whilst sourcing the most affordable option. Thank you Elly!
Great service by Cassius
We were assisted by a lovely young man called Cassius at the Wolverhampton branch and he was absolutely brilliant with my twin girls. The twins changed their minds about their school shoes and sizes multiple times and he was so patient and accommodating. He complied with their requests with a genuine smile, he never looked impatient or exasperated. He helped them pick the perfect fit and made recommendations on aftercare products. The girls love their new Clarks shoes. I would recommend them to any parent.
Friendly and knowledgeable
Tas was friendly and knowledgeable. She measured my son’s feet professionally and quickly.
Good range of shoes in the store. We did not feel rushed at any point.
A really positive experience. Thank you!
Thanks to Tina at Clarks Wolverhampton
Thanks to Tina at Clarks Wolverhampton. We had my toddler’s feet measured and bought some new shoes. Tina was so helpful and lovely with my little girl. Really pleased with our experience and purchase. Thank you Tina!
Thank you Sami!
A huge thank you to Sami for exceptional customer service whilst fitting school shoes for my son who wears insoles. Sami used her experience and knowledge which helped guide me to make the correct decision on the type of shoe and fit for my son. Thank you Sami!
Amazing service delivered by Emily at…
Amazing service delivered by Emily at wolverhampton
She had a lovely smile and was very knowledgeable
I would definetely shop here again
Thankyou Emily
Excellent experience in Wolves store
We were served by Raj in the Wolverhampton store. She was the most helpful shop assistant I've been served by for a long time. She helped my son find the perfect school shoes. Even my son said afterwards "she was really helpful"!
Wonderful service from Jeff
Wonderful service from Jeff! Very attentive, kind and very patient.
Stress free shopping!
Tina at the Wolverhampton store was amazing, she made what is usually a stressful experience stress free - a minor miracle with an autistic child! She was patient, understanding and seemed completely unphased as our 7 year old decided to test the durability of Clarkes shoes by dancing his way up and down the shop! In and out with a pair of shoes and trainers with no fuss or meltdowns - an absolute, but welcome rarity for us!
We were served by Josh who was very…
We were served by Josh who was very helpful and efficient, excellent service again by Clarks thank you
Ellyn was really helpful and kind
Ellyn was really helpful and kind. She recommended a spray for my shoes aswell.
so nice!!
Was so nice and helpful!!! Will definitely be coming back. Maja’s service was amazing!!
Helpfulness and right suggestions.
I went in looking for smart comfortable…
I went in looking for smart comfortable shoes for work. Sharmila worked very hard helping me find the right style and fit. Thank you.
I felt valued and I enjoyed the…
I felt valued and I enjoyed the efficiency as the service was so smooth. I got a ticket as I walked in and went upstairs where I found Jeff waiting for me. He was very polite and demonstrated his knowledge at the job. He was helpful and got me what I needed and reassured me that I could bring the pair back within 28 days if they were not the right size. Thank you for a wonderful service Team Wolverhampton branch
Samiha was absolutely wonderful with my…
Samiha was absolutely wonderful with my two girls today. Thank you for taking the time to talk ask questions and find out exactly what my girls wanted.
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