Excellent Service from Gavin at Telford! We recently visited the Telford store to get two pairs of shoes for our 23-month-old, and we were incredibly pleased with the service we received from Gavin.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Bought my 3 year old some patent black velcro fasten school shoes and the velcro just does not stick so they are constantly coming undone, The Telford town centre branch has a very limited styles and... Se mer
Företaget har svarat
Helen our assistant couldn't have been more helpful. She was very knowledgeable , informative, warm, friendly and patient. Helen will sort your fitting needs out quietly and efficiently at Telford... Se mer
Having brought my daughter school shoes in august I was shocked at the quality and they were failing apart by Christmas. I contacted Clarks customer service by webchat who advised me to take them back... Se mer
Företagsinformation
Skrivet av företaget
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Kontaktuppgifter
22 Sherwood Square, The Telford Centre, TF3 4BW, Telford, Shropshire, Storbritannien
- 01952291046
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Hannah you are an asset to Clarks.
Hannah you are an asset to Clarks.
We had a wonderful experience finding the right school shoes with you today. We usually dread shoe shopping due to sensory feet issues. Thank you for being kind, patient, attentive and fun.
Quick and easy measure highly…
Quick and easy measure highly recommended
Great service
Couldn’t find the shoe that I was looking for, but Elise was so so lovely and helpful, and super patient bringing out other shoe suggestions for me and my sister. I rarely write reviews, but I Left the shop super happy with the thought and care we were treated with. Top notch service, and will be returning.
Great customer service by the lovely…
Great customer service by the lovely Helen Thankyou so much
My lovely grandson is going to get so much ware out of his new shoes
No waiting time
No waiting time , quick and easy. Very helpful. Thank you Helen x
glen at telford store - the best
spoke to glen at telford store. best service and foot knowledge was exceptional. measured feet plus told me a number of issues with feet. all were correct he then chose a shoe and fully explained reason of cboice. he was exceptional and shoes are perfect
Helen was lovely
Helen was lovely! Very attentive, super friendly and excellent help. Will always use this shop for my daughters shoes
Helen was so helpful
Helen was so helpful. She was patient and knowledgeable and ensured that I was able to choose from a wide range of available styles. Nothing was too much trouble and she was cheerful and professional throughout. Thanks so much!
Great customer service
I’m not one for being able to find shoes that actually fit my feet but Louix went above and beyond for me today, ever so helpful trying different shoes and finally finding a perfect pair for work! Will definitely be back for more shoes!
Helen
Helen, was really helpful and I’ll definitely be back for some more, great customer service appreciate it
10/10 service from Callum over the…
10/10 service from Callum over the weekend! Took my nearly 2 year old son for a measurement and was helped by an amazing associate called Callum. My son is not great with having his feet measured but Callum was so accommodating and happy to help! He helped find us a great sale pair, we left with one happy boy with his new Dino shoes! Looking forward to returning!
Staff are brilliant!
The Staff I met today, specifically Glen, were brilliant. Glen was friendly, funny and helped me find out what shoes are best for me and I walked out of the store with them right there and then.
No staff
No staff! Only one poor young girl trying to measure children take payment. And I had some shoes to return from online order and phone was going. She went and called her manager but she never appeared. To the young girls credit she was calm and worked through it. So she gets 5* even though the store as a whole didn’t.

Svar från Clarks - Telford
Great
Louis at Clark’s Telford was fantastic. Nothing too much trouble, treated my son with Down’s syndrome like any body else, measured his feet and my son was very pleased with the results. Thank you
Fantastic service from Helen today
Fantastic service from Helen today. Thank you.
Telford store. So impressed I brought three pairs of shoes.
Glen was extremely helpful and…
Glen was extremely helpful and knowledgeable.
Great in store experience. Poor online experience
Thank you to Nathan who served me today. Very attentive, fetching numerous sizes & styles. I went in on speck to find comfortable shoes for a bid event in London. Not really prepared for shoe fitting session but Nathan was very helpful.
Later I tried to order a different style online being given a delivery date BEFORE the event. Having placed the order, the delivery date was AFTER the event. Telephoned Customer service straight away to expedite or cancel the order made less than 2 mins before. No. They could not cancel the order but please say something nice on Trustpilot !!!
Absolutely brilliant service Glen at…
Absolutely brilliant service Glen at the teford store was 100%
5 stars
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